Skip to main content

Grupotel Orient

4.0 star property
Family-friendly hotel with spa, near El Arenal Beach

Choose dates to view prices

Escape to the serene surroundings of Grupotel Orient, an upscale eco-certified hotel near El Arenal Beach. Indulge in a rejuvenating spa experience or tee off at mini golf. Connect with nature at the garden, work out in the gym or take advantage of mountain biking activities.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • 4 outdoor tennis courts
  • Fitness center
  • Sauna
  • Children's pool
  • Hot tub
  • Pool bar
  • Coffee shop/cafe

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
The current price is $172
$197 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room (2 Adults)

Minibar, in-room safe, desk, free cribs/infant beds

Double Room (2 Adults)

8.0 out of 10
Very good
(13 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Partial Sea View (2 Adults)

Minibar, in-room safe, desk, free cribs/infant beds

Double Room, Partial Sea View (2 Adults)

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Partial Sea View

Minibar, in-room safe, desk, free cribs/infant beds

Double Room Single Use, Partial Sea View

  • Partial sea view
  • 18 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, desk, free cribs/infant beds

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, free cribs/infant beds

Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Pool View (2 Adults)

Minibar, in-room safe, desk, free cribs/infant beds

Double Room, Pool View (2 Adults)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Pool View

Minibar, in-room safe, desk, free cribs/infant beds

Double Room Single Use, Pool View

  • 18 sq m
  • Sleeps 1
  • 2 Twin Beds

Similar properties

Seasonal outdoor pool
Grupotel Taurus Park
Palma de Mallorca
  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 677 reviews
The price is $138
$159 total
includes taxes & fees
May 20 - May 21
Grupotel Taurus Park
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Carrer de la Duna, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600

What's nearby

  • Hipotels Convention Centre - 6 min walk - 0.6 km
  • Playa de Palma - 8 min walk - 0.7 km
  • La Porciuncula Church - 13 min walk - 1.1 km
  • El Arenal Beach - 18 min walk - 1.5 km
  • Aqualand El Arenal - 5 min drive - 3.5 km

Getting around

  • Palma de Mallorca Airport (PMI) - 13 min drive
  • Palma de Mallorca Son Fuster Station - 18 min drive
  • Marratxi Poligon Station - 18 min drive
  • Marratxi Pont d Inca Nou Station - 19 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Bierkönig - ‬11 min walk
  • ‪Megapark - ‬8 min walk
  • ‪Salon Neptuno | Hipotels Gran Playa De Palma - ‬6 min walk
  • ‪Cafeteria Maritimo - ‬10 min walk
  • ‪Abel's Rostbratwurst - ‬9 min walk

About this property

Grupotel Orient

At Grupotel Orient, you'll be within a 10-minute drive of El Arenal Beach and Playa de Palma. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include 4 outdoor tennis courts, an indoor pool, and an outdoor pool.

All inclusive

All-inclusive room rates at Grupotel Orient are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 272 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Mini golf

What to do

  • Mini golf
  • Mountain biking
  • Pool table
  • Bicycle tour information
  • Beach nearby
  • Access to nearby health club

Working away

  • Meeting room
  • Computer station
  • Conference space (2045 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Bike shop
  • Bike repair services
  • Electric bike charging stations
  • Bike cleaning
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1971
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. The spa is equipped with Turkish bath/hammam.

Dining

Onsite venue - This buffet restaurant specializes in international cuisine and serves dinner only.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Area shuttle service is offered for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Fee for in-room wireless Internet: EUR 5 per day (rates may vary). Fee for wireless Internet in public areas: EUR 5 per day (rates may vary).

Property Registration Number H-PM-2155

Also known as

Grupotel Orient

Grupotel Orient Hotel

Grupotel Orient Hotel Playa de Palma

Grupotel Orient Playa de Palma

Grupotel Orient Playa De Palma, Majorca

Grupotel Orient Hotel

Grupotel Orient Palma de Mallorca

Grupotel Orient Hotel Palma de Mallorca

Frequently asked questions

Does Grupotel Orient offer free cancellation for a full refund?

Yes, Grupotel Orient does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grupotel Orient?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Grupotel Orient?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grupotel Orient?

Sorry, there's no onsite parking at Grupotel Orient.

What are the check-in and check-out times at Grupotel Orient?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Grupotel Orient?

No, this hotel doesn't have a casino, but Mallorca Casino (15-min drive) is nearby.

What is there to do at Grupotel Orient and nearby?

Have fun with onsite activities such as mountain biking, and improve your game on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grupotel Orient also has an outdoor pool, a sauna, and a Turkish bath, as well as an arcade, a garden, and access to a nearby health club.

Are there restaurants at or near Grupotel Orient?

Yes, there's an onsite restaurant that offers international cuisine.

Does Grupotel Orient have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Grupotel Orient like?

Grupotel Orient is a short 9-minute walk from Playa de Palma and 5 minutes' walk from Hipotels Convention Centre.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Grupotel Orient Reviews

8.2

Very Good

8.8

Cleanliness

7.8

Location

8.4

Staff & service

8.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Clean , organized hotel and near to bus station and beach
karam, 3-night trip
Verified

10/10 Exceptional

Very friendly staff and perfect location!
Nele, 3-night trip
Verified

8/10 Very good

Lovely and relaxing stay

Clean hotel, friendly bar and reception staff. Pool was lovely (and quiet, during my stay!) Food was a little bit hit-and-miss with the all-inclusive, but there was generally a wide selection available.
Liam, 4-night trip
Verified

8/10 Very good

Lovely place to stay BUT very noisy especially at night.
Michael, 5-night trip
Verified

8/10 Very good

Only a one night stay but comfortable & with a pleasant view - always a plus when you want to relax in the evening.
Debra, 1-night trip
Verified

8/10 Very good

Quiet rooms, great breakfast buffet but our air condition wasn’t working. This is innacceptable in a place where you have 33 degrees every day.
Gina, 2-night trip
Verified

4/10 Fair

On a positive note first we were happy with the room, house keeping, bar area and the bar staff. On a negative note, we weren’t impressed with the food or the waiting staff. The food hardly warm and the quality of the ingredients was a lot to be desired on certain items. The crockery and glass ware not up to a clean standard. Waiting staff were busy but we were disappointed not to be offered a drink with our meal even though we tried to attract their attention. This also happened at breakfast time so we did not have a hot drink. Everyone else seemed to be offered. To be woken at 4am on two occasions by people returning to their rooms, shouting and singing and banging around etc not acceptable, this lasted for between 45 and 60 minutes. All in all a disappointing experience. We were happy enough with the location etc but with the negatives we would not choose to return as we left disappointed.
Jo, 4-night trip
Verified

6/10 Good

The restaurant and staff and choice of food was beyond my expectations, i would definitely rate that a 4 star. The spar facilities also fab! Hotel rooms i would rate a 3* as certain things are in need of an upgrade. Their was alot of noise all throughout the nights, "lots of knocking on doors, there was no consideration towards the other guests at all"! When notified reception, it was delt with very well however it's a constant turnover so the same problem with a different room, had minimal sleep over 2 of the nights. It was mentioned from a female member of reception staff that, we try and put all the old together on the same floor, "so what about young families with small children "do you also have a seperate floor for them"! Nobody likes to be put in a box only for you to accommodate the customer's you find matter the most!
Sylvia, 3-night trip
Verified

6/10 Good

I’d rate this more as a 3-star than a 4-star hotel. Check in: The man on reception when we arrived was really nice and welcoming, no issues there. Don’t know his name but he was bald (sorry). Check out: Completely different story. There were three people on reception – a middle-aged brunette man, an older man sitting down, and an older woman – and they were honestly so rude. They tried to charge us an extra £1000, saying we hadn’t paid, even though we had the receipt right in front of them. Instead of even checking properly, the brunette guy and woman just kept repeating, “we wouldn’t have the bill if you’d already paid.” We had to message Expedia (who we booked through), and when Expedia called the hotel, the older guy answered and actually said, “I don’t know why the hell they’re calling you.” In the end, it turned out we were right and we had paid, but there were no apologies at all. They also tried to charge us for soft drinks during meals, even though we were all-inclusive. Again, once we pointed it out, they took it off, but still no apology. Other cons: Bed was really uncomfortable, food very repetitive, gym wasn’t great, and the pool was tiny. Pros: Room was clean, nice view, short 10 min walk to the beach. Most of the staff throughout our stay were actually really lovely – it was just the reception team on check-out that left a bad taste. Overall, I wouldn’t call this a 4-star experience and wouldn’t return.
Jonathon, 5-night trip
Verified

8/10 Very good

Grupotel Orient in Mallorca advertises itself as a four-star establishment, but in reality, it is more akin to a good three-star hotel. While it was clean, the facilities have clearly aged and no longer meet the standards one would expect from a four-star property. The hotel staff were quite authoritarian, creating the impression that they were looking for any opportunity to impose rules, which negatively affected the overall experience. Another downside was the air conditioning system, which could not be adjusted to the desired temperature but was instead set according to the hotel's preference. Additionally, the pool and sun loungers were insufficient for the size of the hotel, which has seven floors. Even at the pool's opening time at 10 a.m., there was already a queue for sun loungers. On the positive side, the hotel is well-located, just a 15-minute walk from the beach. The beach itself was a true oasis of relaxation, with a beautiful sea that made the effort worthwhile. In conclusion, the hotel does not live up to its four-star rating, and the overall experience was mixed, with both positive and negative aspects.
Ramona, 8-night trip
Verified

8/10 Very good

Wonderful hotel
Ria, 3-night trip
Verified

8/10 Very good

Beds are very stiff and a little expensive for an all inclusive but the included drinks were good. The food was pretty good! Staff at the front desk was very friendly and the dining area staff were amazing.
2-night trip
Verified

10/10 Exceptional

Everything excellent!!
Jairo, 3-night trip
Verified

6/10 Good

Houskeeping was very annoying and came into the room several times without really knocking
Christian, 1-night trip
Verified

10/10 Exceptional

Excellent
Wayne Anthony, 4-night trip
Verified

8/10 Very good

💪
Siegfried, 3-night trip
Verified

6/10 Good

The property is ok, but a lot could be improved with the facilities and warmness of staff. Had to pay cash for a towel deposit which was unexpected and didn't have any.
Jessica, 2-night trip
Verified

8/10 Very good

War okay
Andre, 2-night trip
Verified

4/10 Fair

i was alone. the hotel gave me a very small room, the wifi did not work and the air conditioning made loud noise from outside. in the morningat 8 AM the cleaning women were very loud, they screamed in front of my door, the buckets clattered. the rooms are very keen of hearing.
Marco, 1-night trip
Verified

6/10 Good

Buen hotel pero mucho ruido por los pasillos en la noche. Personal de recepción muy serio por la noche cuando llegamos
Etienne Rene, 1-night trip
Verified

8/10 Very good

Hotellet står til sine fire stjerner. God beliggenhet og fine fasiliteter for syklister og festglade voksene mennesker.
Christian, 7-night trip
Verified

8/10 Very good

Ok, riktignok sjeggkre eller sølvkre på badet. Men eller fint hotell, OK innendørs basseng og bra mat.
Curt, 7-night trip
Verified

10/10 Exceptional

Tolles Zimmer mit seitlichem Meerblick. Alles sauber und gepflegt. Es gab Halbpension. Das Essen war frisch und lecker. Das Personal sehr hilfsbereit und super nett. Zum Strand / Promenade ist es nicht weit . Auch kann man bequem und günstig mit dem Bus nach Palma fahren. Dieses Hotel würde ich jederzeit wieder buchen. Danke
Hotel von außen
Strand
Badezimmer
Zimmer
Petra, 1-night trip
Verified

8/10 Very good

Kamers tip top in orde. Goede bedden en heerlijke douche
Herman, 6-night trip
Verified

2/10 Poor

Buchung konnte nicht gefunden werden. Dann wurde mir ein nicht aufgeräumtes Zimmer gegeben. Dann wollte man mir ein Mittagessen verwehren dass aber in meinem all inclusive enthalten war. Ich warne vor diesem Hotel
Florian, 1-night trip