6/10 Bueno
12 may. 2025
Not exceptional
I stayed one night with my two kids, aged 12 and 9. Pros: The place itself was beautiful and clean and all interactions were positive with staff.
Cons: the toilet seat lid came off upon first use. The tv didn’t work and there were no manuals for it or anything else for that matter. I never found the ice machine, which we desperately needed since we were not feeling well. I asked the one worker I found and she didn’t know. I feel like the description was misleading because it stated 13 restaurants, but in actuality, there was only one “Crow’s Nest”, which was really expensive and there was no room service. My kids and I were under the weather and were not up to walking so far to order overpriced food that was not good. The kids’ sliders were so hard that they were totally inedible. My kids didn’t eat. The charcuterie board ($35) was unimpressive. My burger had no taste at all. Thankfully, we were given a credit ($50). For a place that has an exceptional rating, I was very disappointed with the lack of resources and food. The place itself was beautiful and very clean and comfortable. If we stayed again, I definitely would’ve brought food for us. There’s nothing more terrible than being stuck on a mountain, sick and hungry.
Melinda
Melinda, viaje de 1 noche en familia
Opinión verificada de un huésped de Hoteles.com
