Located close to Mystery Rooms, Hotel Chalet Swiss offers a warm welcome with breakfast, a cozy coffee shop/cafe, and relaxing sauna. Connect to WiFi in your room or unwind on the picturesque garden terrace.
Hotel Chalet Swiss puts you within a 10-minute drive of Lake Thun and Lake Brienz. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other highlights include a terrace and a garden.
At a glance
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Hotel size
52 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Construction work in underway on an adjacent street. Guests booked in the 'Single Room' categories may have obstructed views due to construction.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
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Pets
Pets stay free
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CHF 5.00 per day)
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Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10 AM
Bar/lounge
Coffee shop
Shared microwave
What to do
Bicycle tour information
Hiking/biking trails nearby
Skiing nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry service
Luggage storage
Multilingual staff
Bike storage
Ski storage
Facilities
2 buildings/towers
Built in 1862
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Sauna
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Fan
Electric kettle
Sleep well
Crib/infant bed (surcharge)
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Cribs/infant beds are available for CHF 15.0 per night
Rollaway beds are available for CHF 50 per day
Parking
Self parking costs CHF 5.00 per day
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Chalet Swiss Unterseen
Hotel Chalet Swiss
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel
Hotel Chalet Swiss Unterseen
Hotel Chalet Swiss Hotel Unterseen
Frequently asked questions
Does Hotel Chalet Swiss offer free cancellation for a full refund?
Yes, Hotel Chalet Swiss does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Chalet Swiss?
Yes, pets stay free.
Is parking offered on site at Hotel Chalet Swiss?
Yes. Self parking costs CHF 5.00 per day.
What are the check-in and check-out times at Hotel Chalet Swiss?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Chalet Swiss?
No, this hotel doesn't have a casino, but Interlaken Casino (16-min walk) is nearby.
What is there to do at Hotel Chalet Swiss and nearby?
Have fun with nearby winter activities like skiing. Additional recreation nearby includes casino gaming. Enjoy amenities like a sauna, a picnic area, and a garden.
What's the area around Hotel Chalet Swiss like?
Hotel Chalet Swiss is a short 8-minute walk from Interlaken West Ferry Terminal and 10 minutes' walk from Hoeheweg.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.8
Location
8.4
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was very good, ample, and had a variety of options. (12 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
6/10 Good
Apr 1, 2026
Clean room, staff is friendly but does the bare minimum. Felt much more like a budget hotel than I had assumed
Tess
Tess, 2-night trip
Verified
10/10 Exceptional
Nov 15, 2025
Clean rooms, the view was nice and we enjoyed the breakfast
Richard
Richard, 2-night trip
Verified
8/10 Very good
Oct 11, 2025
Clean room
Friendly staff
Great view from our balcony
Ming t
Ming t, 4-night trip
Verified
10/10 Exceptional
Jul 12, 2025
The location is great, The hotel is excellent.
Fabiano
Fabiano, 1-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Great stay. Love that sauna and cozy feel.
Ronnie
Ronnie, 3-night trip
Verified
10/10 Exceptional
Aug 28, 2025
Great stay! Bit of a last minute booking at a great price. Great room especially for solo travelers ✌️
Oscar
Oscar, 1-night trip
Verified
6/10 Good
Nov 6, 2025
Staff were friendly. Accommodation was basic but sufficient for what we needed. Room was very warm.
Natalie
Natalie, 1-night trip
Verified
10/10 Exceptional
Jun 23, 2025
An excellent value and comfortable stay. The rooms were clean, the breakfast was great, and the location was fantastic. I would happily recommend this hotel to anyone.
Robyn
Robyn, 2-night trip
Verified
10/10 Exceptional
May 25, 2025
Nice people, great location, and was clean
anjelica
anjelica, 4-night trip
Verified
8/10 Very good
Apr 26, 2025
Good option near Interlaken West
Cozy, comfortable, with friendly staff, good breakfast.
Verified traveler
3-night trip
Verified
8/10 Very good
Jun 4, 2025
Staff were friendly the facilities we just okay.
Ann
Ann, 2-night trip
Verified
10/10 Exceptional
Oct 16, 2025
Cute hotel, chalet-style made the Switzerland trip even more special. Perfect location a nice walk to the train station ot bus stop right across the street. Walking distance to restaurants, COOP and a pharmacy. On the same street as the bus going towards Thun as well. Staff at the front desk were amazing and helpful for any questions or issues we had. Area was so quiet too. Breakfast had enough options for food. Price of the hotel was decent.
Laura
Laura, 4-night trip
Verified
10/10 Exceptional
Mar 23, 2025
Great price and nice accommodations. Friendly and helpful staff. Highly recommend
Alexander
Alexander, 1-night trip
Verified
6/10 Good
Jul 27, 2025
Really nice view and very friendly staff, ultra clean bathroom but you need ear plugs ( they provide it in the bathroom) because we could hear almost every sound coming from the room next to us.
Hugo
Hugo, 1-night trip
Verified
4/10 Fair
Jan 31, 2026
Very friendly saff but we needed to go different building for breakfast and all food was located in very narrow carridor instead of the dinning room. It was crowded and didn’t look hygienic.
I am very sorry but this not what I expected from hotel in Switzerland. I choose that place based on photos which are very beautiful. We stayed in 3 different hotels during our family Christmas trip and this was the biggest disappointment even the staff was excellent. I think they have to be more clear what to expect from the hotel to get the right customers. It should be budget hotel because restrictions of the buildings design. I would also recommend renovation. We enjoyed the stay but we will choose different hotel in the future.
rafal
rafal, 4-night trip
Verified
10/10 Exceptional
Jun 24, 2025
A Swiss Stay
A true Swiss style hotel. It had great character. Our room was large and hotel only 10 minute walk from Interlaken West train station. Friendly staff.
Leanne
Leanne, 3-night trip
Verified
10/10 Exceptional
Feb 20, 2025
Our stay at the hotel was excellent. Very good and cooperative staff. The hotel is also located within walking distance to the city center. The rooms were neat and clean as well as the staff was highly helpful for all support required.
Anil
Anil, 2-night trip
Verified
10/10 Exceptional
Jun 25, 2025
It’s a beautiful walk to the center city but in a much quieter location. Only negative is lack of air conditioning but I must say, you get used to not having one fairly quickly
Marina
Marina, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2025
Room was good with a Mountain View. Couldn’t wait for breakfast so was given food to take with us. Luggage stored until later.
Katrina
Katrina, 1-night trip
Verified
10/10 Exceptional
Mar 17, 2024
Lovely hotel
Great hotel, very family orientated. Amazing views from the rooms, which were warm and comfortable. Only downside was not a lot odlf parking, but the hotel provide bus passes to get to and from the bars/restaurants and all the tourist hotspots.
Verified traveler
1-night trip
Verified
8/10 Very good
Sep 17, 2023
Enjoyed stay but breakfast area a bit on small size. Staff very friendly
paul
paul, 3-night trip
Verified
8/10 Very good
May 25, 2025
Lovely stay
Amazing location, easy parking, friendly staff. Pet friendly in that it allows dogs (but could do with better pet friendly breakfast location during rainy weather. Eating outside or taking breakfast to room on paper plates is not ideal). Pillows are terrible. Has everything you need though.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Oct 13, 2024
Property has a beautiful garden and picnic area. View from our room balcony was a great picture of Interlaken West. Breakfast was very good (free!) and staff attentive and informative. Hotel is decorated with beautiful period photos and antiques.
Joseph
Joseph, 1-night trip
Verified
8/10 Very good
Jun 21, 2024
Our room was very clean and cozy. We arrived on a hot day and used the supplied, much-needed fan to move the air around.
The staff members were friendly and helpful and the breakfast buffet ample.
Sandra
Sandra, 2-night trip
Verified
8/10 Very good
Aug 31, 2024
Clean, tidy and straight forward. Room a good size. Breakfast options good and nice dinning location.
A nice touch offering us a bottle of water to take away at check out.