In the heart of Hamburg-Mitte, Aussen Alster Hotel offers a tranquil retreat with a garden and sauna. Dine al fresco at Schmilinsky Ristorante or unwind by the fireplace in the lobby. With free WiFi, luggage storage, and babysitting services available upon request.
Hamburg (ZMB-Hamburg Central Train Station) - 11 min walk
Hamburg Central Station - 11 min walk
Hamburg Dammtor Station - 21 min walk
Lohmuhlenstrasse U-Bahn - 9 min walk
North Central U-Bahn - 12 min walk
South Central U-Bahn - 12 min walk
Restaurants
HERITAGE Hamburg - 4 min walk
Frau Möller - 2 min walk
Peter Pane - 2 min walk
homely - 4 min walk
Café Gnosa - 2 min walk
About this property
Aussen Alster Hotel
At Aussen Alster Hotel, you'll be just a 5-minute drive from Miniatur Wunderland and Elbe Philharmonic Hall. Guests can enjoy Italian cuisine at Delicioso Tapas Bar, which serves dinner, and the sauna makes for a relaxing end to the day. Other highlights at this boutique hotel include a bar/lounge, a terrace, and a garden. The property is just a short walk to public transportation: Lohmuhlenstrasse U-Bahn is 9 minutes and North Central U-Bahn is 12 minutes.
At a glance
DONE
Hotel size
27 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 6 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking limited
Height restrictions apply for onsite parking
24-hour offsite parking nearby (EUR 19 per night); reservations required
Street parking available
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Childcare in room (surcharge)
What to do
Hiking/biking trails nearby
Kayaking nearby
Working away
Meeting room
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Television in common areas
Sauna
Room amenities
Be entertained
50-inch flat-screen TV
Premium digital channels
First-run movies
Streaming services
Pay movies
Home comfort
Heating
Portable fan
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Delicioso Tapas Bar - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19.5 for adults and EUR 10 for children
Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 30.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 18 per pet, per night
Parking
Parking is available nearby and costs EUR 19 per night (197 ft away; open 24 hours)
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Property Registration Number Schmilinskystr. 11-13, 040241559, DE345118814, Aussen Alster Hotel e.K.
Also known as
Aussen Alster
Aussen Alster Hamburg
Aussen Alster Hotel
Aussen Alster Hotel Hamburg
Hotel Aussen Alster
Aussen Alster Hotel Hotel
Aussen Alster Hotel Hamburg
Aussen Alster Hotel Hotel Hamburg
Frequently asked questions
Does Aussen Alster Hotel offer free cancellation for a full refund?
Yes, Aussen Alster Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Aussen Alster Hotel?
Yes, cats and dogs are welcome. There's a charge of EUR 18 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Aussen Alster Hotel?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Aussen Alster Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Aussen Alster Hotel?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
What is there to do at Aussen Alster Hotel and nearby?
Have fun with nearby activities like hiking, kayaking, and sailing. Enjoy amenities like a sauna and a garden.
Are there restaurants at or near Aussen Alster Hotel?
Yes, Delicioso Tapas Bar offers alfresco dining, Italian cuisine, and garden views.
What's the area around Aussen Alster Hotel like?
Aussen Alster Hotel is a short 9-minute walk from Lohmuhlenstrasse U-Bahn and 11 minutes' walk from Hamburger Kunsthalle.
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Reviews
Aussen Alster Hotel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.0
Location
8.4
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 17, 2025
Clean room; nice staff
Gilbert
Gilbert, 10-night trip
Verified
8/10 Very good
Jun 15, 2024
Lovely hotel with comfortable and clean rooms. Central location and good price value.
However, shower water wasn’t hot which can be uncomfortable in cold Hamburg.
Doreen
Doreen, 2-night trip
Verified
8/10 Very good
Sep 7, 2024
Easy access and safe
Adel
Adel, 6-night trip
Verified
10/10 Exceptional
Feb 15, 2026
mooie kamer
Oliver
Oliver, 2-night trip
Verified
10/10 Exceptional
Dec 11, 2024
Super nett. Fühlt sich besser als zu Hause. Sehr nett zu Hunden.
Elke
Elke, 5-night trip
Verified
8/10 Very good
Aug 6, 2024
Meget fint hyggeligt hotel i gammel stil med en beliggenhed som er superfin. God service og hyggelig gårdhave til morgenmad.
Lars
Lars, 1-night trip
Verified
10/10 Exceptional
Nov 20, 2022
Rauhallinen, siisti hotelli rauhallisella alueella. Erittäin ystävällinen palvelu. Keskieurooppalaiseksi hyvä aamiainen.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Jun 21, 2022
Helpful booking taxi
The hotel desk employee was very helpful and booked a taxi for me. My flight (first of three flights) had been cancelled, and then I had to leave earlier than expected. Unfortunately, I could not stay for breakfast. In fact, I had to leave at 2:30 a.m., and I did not feel safe waiting for the taxi because two disheveled-looking mean saw me waiting with my suitcase, after I had locked my key inside the hotel. They sat down on the bench closest to the hotel and stared at me. I felt threatened, but nothing happened. I was quite relieved when the taxi arrived on time.
Verified traveler
1-night trip
Verified
8/10 Very good
Nov 28, 2021
Familiär geführtes Hotel mit individuellen Zimmern und nettem Personal
Sören
Sören, 2-night trip
Verified
6/10 Good
Sep 12, 2020
We filtered after hotels with free parking, which is not the case for this hotel. The attribute for this hotel should be changed.
Room was decent
Verified traveler
1-night trip
Verified
10/10 Exceptional
Aug 15, 2019
It was a great location and very comfortable! The breakfast was delicious.
Verified traveler
1-night trip
Verified
8/10 Very good
Aug 5, 2019
Cozy hamburg
Cozy, nice and good location.
Kristoffer
Kristoffer, 1-night trip
Verified
8/10 Very good
May 23, 2019
Nice hotel, quiet, good breakfast, but overpriced for what it was.
Verified traveler
1-night trip
Verified
8/10 Very good
May 21, 2019
Nice stay
Nice stay in a very nice neighborhood with great places to eat. Nearby you have a lovely walk by the water. The hotel was easy to find and friendly staff. Breakfast was good, but all in all it is an old hotel. They have 3 (friendly) dogs walking around. The pillows where the best I’ve ever tried in a hotel. You can tell by the air in the hotel and especially in our room that it has an old smell.
Verified traveler
2-night trip
Verified
10/10 Exceptional
May 8, 2019
Einfach wunderbar. Das ist ein gutes Hotel mittendrin.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Mar 27, 2019
Tolles Hotel.
Hat alles super funktioniert. Aufenthalt erste Klasse.
Sarah
Sarah, 1-night trip
Verified
8/10 Very good
Jan 27, 2019
Klein und schön.
Das war ein schönes Hotel.
Alt aber sehr gut gepflegt.
Frühstück war auch ausreichend.
Der Gebäude ist ein Altbau, Fenster ist Holzrahmen, der ist eigentlich schön aber nicht dicht, das Zimmer war nicht genug warm. (Mein Gefühl)
Ich würde gerne aber wieder kommen, bestimmt Frühling schöner.
Verified traveler
1-night trip
Verified
4/10 Fair
Dec 17, 2018
Frühstück Buffet nicht nicht mit Glasplatte geschützt. Um 8,30Uhr war Rühreier schön kalt, wurde auch nicht erneuert. Keine Nachfrage von Personal, ob noch Kaffee erwünscht. In der Früstückszohne bewegte sich derhauseigene Hund, kein Hündchen!
Alles in Allem, kein 4-Sterne Hotel!!
Sehr enttäuscht, kenne sehr viele Hotels, das was bei weitem das schlechteste.
Verified traveler
2-night trip
Verified
8/10 Very good
Dec 1, 2018
Hyggeligt hotel og med en dejlig beliggenhed. Morgenmaden er god og et sted vi gerne kommer igen.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Oct 29, 2018
Familie in Hamburg
Kurzaufenthalt am Wochenende. Gute und schöne Lage an der Alster. Ideal für eine Laufrunde am Morgen. U-Bahn 5 Minuten entfernt 5 Stationen bis Jungfernstieg. Geht aber auch zu Fuß. Einrichtung besser als von anderen Rezessionen zu erwarten. Freundliches Personal und lecker Frühstück. Bett und Kissen ein Traum!
Wer Flair und kleinere Hotels mag ist hier genau richtig.
Wolfgang
Wolfgang, 2-night trip
Verified
4/10 Fair
Oct 6, 2018
Früher einmal das kleinste Luxushotel in Hamburg, heute ein altes, heruntergekommenes Hotel in St. Georg, an dem der Zahl der Zeit nagte - deshalb ist es leider nicht mehr zeitgemäß.
Gute Lage und Mitarbeiter, die sich fast immer bemühten. Das reicht allerdings nicht aus, den negativen Gesamteindruck zu korrigieren.
Die Einrichtung dürfte ca. 40 Jahre alt sein. Wenn man das mag, gut. Aber einfachverglaste Fenster zu einer Straße mit Kopfsteinpflaster ist nicht akzeptabel. Dass Internet beworben und angeboten wird, welches regelmäßig nur eine Geschwindigkeit von 0,3 Mbps an den Tag legt, ist schon als unverschämt zu werten.
Der moderne Teppichboden und Fernseher sind positiv aufgefallen. Das war aber auch schon alles. Die Betten sind ok, die Bettwäsche für mich unangenehm. In den Bädern gibt es keinen Platz, so dass Handtücher ausserhalb platziert werden. Für mich waren diese zudem ständig unangenehm „feucht“. Der Duschvorhang müffelte.
Wenn ich die Gäste bitte, die Treppen zu nutzen damit andere Gäste nachts nicht gestört werden, sollte man auch darauf achten, dass die Fester im Treppenhaus nicht so verdreckt sind.
Das Frühstück ist ausreichend, das schwarze lange Haar inmitten der Brötchen Zuviel der Guten.
Ich war froh, nach 4 langen Nächten dieses Hotel verlassen zu dürfen. Ich werde hier bestimmt nicht mehr zu Gast sein (wollen).
H.
H., 4-night trip
Verified
2/10 Poor
Sep 22, 2018
Excepté emplacement,je le deconseille!
Mauvais accueil a notre arrivee, la receptionniste ns ignorant completement et trois gros chiens nauseabonds ns consideraient un peu. Personnel ne parlait pas anglais, la depose bagages est difficile pas de place reservee devant l'hôtel,l'acces au garage peu explique et la telecommande pas fournie,je dois retourner a la reception pour l'obtenir!! Pas de rampe d'acces pour les bagages...escalier seulement! Chambre propre equipee au minimum, hotel tres cher pour le service proposé. Tres positif est son emplacement .
Jean-francois
Jean-francois, 1-night trip
Verified
8/10 Very good
Aug 20, 2018
Nice for dogs
Nice hotel, excellent breakfast, walking distance from train station, right next to the lake. The guy at reception at evening was super nice (Woman in the morning, not so much). They treat dogs very well, they provided bowls and sleeping mat for my dog. Unfortunately, I got a big allergy from dust from the curtain on my room. Other than that, I had a nice stay.
Verified traveler
2-night trip
Verified
6/10 Good
Jun 7, 2018
Gute Lage
Die Lage des Hotels ist sehr gut. Aber die Arbeit der Zimmerfrau.... Ebenfalls fehlt ein Kühlschrank im Zimmer (wenn schon keine Klimaanlage).
Willy
Willy, 3-night trip
Verified
10/10 Exceptional
Mar 19, 2018
Lille hotel med store kvaliteter.
Skønt lille hotel med dejlig gårdhave. Alt fungerede perfekt, rent og pænt, venligt og hjælpsomt personale.
Morgenmaden var god men hotellets restaurant i kælderetagen var super og med venligt personale - maden fås ikke bedre.