2/10 Mediocre
7 dic. 2025
The woman at the reception is beyond unqualified. She got so many things wrong. She gave us all wrong rooms. We told her that our names and rooms didn’t correspond to what we booked. She insisted she was right. We were too tired to argue after long travel. So there we were crossing things out on the forms and writing our details again. Next day she told us to move rooms. She wouldn’t keep our luggage saying she did have luggage room. She would argue with guests entire stay telling them they were wrong. At the end of the stay she wanted me to take some heavy package saying it was mine because it was in my room. It wasn’t mine! Someone else left it there. She wouldn’t listen. Was yelling at me as I was walking away. What an experience.
rodney
rodney, viaje de 2 noches entre amigos
Opinión verificada de un huésped de Hoteles.com
