4/10 Regular
11 ago. 2025
Won't stay here again.
We stayed two nights. Asked for handicapped accessible rooms with accessible bath. We were told they did not have accessible rooms or accessible bathrooms.
Exterior door was enclosed by a glassed in hallway between the building and parking lot. To access the room door we had to walk to the end of the building, enter the glass enclosure and walk to the middle room down the glass hallway that was not airconditioned. Very uncomfortable.
Tub and shower were not clean.
Both ice machines were broken so we were unable to have any ice for our entire stay.
At 5 pm on the second day we inquired about service to the room as the maids had not been there. We were told that they were busy with rooms that had been checked out of that day. We asked for towels and were told that they didn't have any available. Desk clerk finally delivered towels that had been removed from a room with a clogged toilet.
Lobby was not accessible from the glassed hallway except by a set of steps that had a blanket on them to dry up a water leak.
24/7 coffee service was cold instant coffee from a machine.
Needless to say, we will not choose this location for a second visit.
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