Staff were amazing, so unbelievably helpful. Gave us a tailored tour guide of great restaurants which, of the ones we tried, were exceptional! Also helped us by booking our early morning taxi to the airport, felt that they couldn’t do enough to help which was really nice.
Location was really good, 5 minute walk (fast walk) to the main termini trains, metro and various bus routes which makes it easy to get around, and even if you walk all day and find yourself too tired to walk back, it’s easy to get a bus or metro back to termini. Great restaurants nearby, supermarket over the road. 15-20 minute walk to the colosseum. Can’t fault it.
Has more of a bed and breakfast feel than a hotel, I’ve never stayed anywhere quite like it before. That’s not a criticism, it was just different for me. Facilities quite basic, no iron or ironing board, the shower wasn’t very good, breakfast was included but quite limited, mainly cakes and biscuits. New bottle of water and orange juice put in the fridge every day which was a nice touch. First couple of nights were quiet, but when some other rooms became occupied we could hear people talking on the phone all night, the walls must be VERY thin as we could hear every word. It was quite frustrating trying to get some sleep for an early start (we were there for the Ryder cup).
The place has a VERY old lift, and people on lower floors kept leaving the doors open which meant when leaving in the morning the lift couldn’t be called.