Take in the views from the rooftop terrace when you stay at Playaballena Hotel. You can indulge in massages, body wraps, or aromatherapy, and El Arpon serves breakfast, lunch, and dinner. Other highlights include an outdoor pool, a poolside bar, and a fitness center.
Costa Ballena Ocean Golf Club - 20 min walk - 1.7 km
Naval Station Rota - 9 min drive - 8.7 km
Getting around
Jerez de La Frontera (XRY) - 45 min drive
Puerto de Santa María Station - 22 min drive
Jerez de la Frontera Station - 31 min drive
Puerto Real Station - 31 min drive
Restaurants
chinini beach - 5 min drive
Restaurante Venta El Pinar - 4 min drive
Las Bóvedas - 7 min drive
Venta Pichichi - 4 min drive
Chiringuito El Poniente - 9 min walk
About this property
Playaballena Hotel
Take in the views from the rooftop terrace when you stay at Playaballena Hotel. You can indulge in massages, body wraps, or aromatherapy, and El Arpon serves breakfast, lunch, and dinner. Other highlights include an outdoor pool, a poolside bar, and a fitness center.
All inclusive
All-inclusive room rates at Playaballena Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
324 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in time starts at 2:00 PM
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets allowed (up to 33 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Water dispenser
Traveling with children
Children's pool
Mini golf
Playground
Babysitting (surcharge)
Splash pad
What to do
Mini golf
Shopping
Beach nearby
Bicycle rentals nearby
Golfing nearby
Working away
Business center
2 meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness center
Adjacent to a golf course
An outdoor pool
Bicycle parking
Spa services
Sauna
Massage/treatment rooms
Splash pad
At least 80% of food locally-sourced
At least 80% organic food
Vegetarian dining options
Humane treatment of captive wild animals
Local artist showcase
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
32-inch LCD TV
Home comfort
Air conditioning and heating
Ceiling fan
Minibar
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 16 years old are not allowed in the spa.
Dining
El Arpon - This restaurant serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 per person
Renovations and closures
The following facilities are closed on Monday and Tuesday:
Full-service spa
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 32 per pet, per night
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses a grey water recycling system and eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The onsite spa is open 4:30-8:30 PM on Friday; 10 AM-2 PM and 4:30-8:30 PM on Saturday; and 10 AM-2 PM on Sunday.
Also known as
Hotel Spa Playaballena
Hotel Spa Playaballena Rota
Spa Playaballena
Spa Playaballena Rota
Playaballena SPA Hotel Rota
Playaballena SPA Hotel
Playaballena SPA Rota
Playaballena SPA
Playaballena Hotel Rota
Playaballena
Playaballena Spa Hotel
Playaballena Hotel Rota
Playaballena Hotel Hotel
Playaballena Hotel Hotel Rota
Frequently asked questions
Does Playaballena Hotel offer free cancellation for a full refund?
Yes, Playaballena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Playaballena Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Playaballena Hotel?
Yes, pets are welcome, with a maximum weight of 33 lbs per pet. There's a charge of EUR 32 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at Playaballena Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Playaballena Hotel and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a Turkish bath. Playaballena Hotel also has a garden and a splash pad.
Are there restaurants at or near Playaballena Hotel?
Yes, there's an onsite restaurant, El Arpon.
What's the area around Playaballena Hotel like?
Playaballena Hotel is a short 10-minute walk from Ballena Beach and 11 minutes' walk from Playa de las Tres Piedras.
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Reviews
Playaballena Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
10
Location
9.0
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 22, 2024
Nice sized room, staff was very friendly. The restaurant was really nice. Lots of good food options.
Brandon
Brandon, 3-night trip
Verified
10/10 Exceptional
May 9, 2023
Beautiful pool area for the family . Also walking distance to the beach
Preston
Preston, 6-night trip
Verified
10/10 Exceptional
Nov 13, 2024
Family suite had been recently redone and looked brand new. The mattresses were new and very comfortable.
Verified traveler
6-night trip
Verified
10/10 Exceptional
Aug 17, 2025
😬
Sergio
Sergio, 8-night trip
Verified
4/10 Fair
Jul 18, 2024
Cockroaches
Our room had cockroaches. We complained 3 times to reception. On the 3rd they offered to move us to another room. We did this at midnight with 2 little kids.
We were given an empty bag for the inconvenience.
Skye
Skye, 6-night trip
Verified
8/10 Very good
Oct 1, 2023
Stayed in room 3040 with so much water damage to the bathroom door it prevented privacy when using the toilet. We couldn’t close the door while doing the most private of functions.
The rooms don’t come with a water kettle.
James
James, 7-night trip
Verified
10/10 Exceptional
Jul 28, 2025
El mejor en mis 56 años de vida
Además del excelente trato por parte de todo el personal, el equipo de animación, tanto para niños y adultos a sobrepasado la máxima puntuación, muy bueno es poco, a mis 56 años he de decir que son las mejores vacaciones de mi vida en general y en especial en cuanto a entretenimiento y mira que he viajado por todo el mundo, el equipo de animación, mini club (tengo un peque de casi 6 años), entretenimiento para los adultos, yoga, jumping, aquagym, mini disco, teatro ha superado mis expectativas, nunca, pero nunca, habíamos disfrutado tanto, la variedad de sus actuaciones que durante 14 días de estancia nos entretuvo de una manera excelente, sin repetir continuamente las actuaciones nocturnas. Mi hijo además de hacer amiguit@s ha quedado encantado, preguntando cuando volvemos.
Así que hasta el verano que viene ;-)
Eché de menos un buen colchón y un gimnasio mas grande, el que hay es minúsculo.
Angel
Angel, 14-night trip
Verified
10/10 Exceptional
Jul 22, 2025
Es perfecto para ir con niños
Gonzalo
Gonzalo, 5-night trip
Verified
6/10 Good
Jul 20, 2025
Espero que os sirva de ayuda...
Lo más horrible es el buffet, en el horario de comida. Super agobiante. Muchísima gente y todos como zombis. La zona de la carne a la plancha, cuando fuimos a coger antes de ayer un filete, ya se habían agotado. No preveen bien las cantidades. Luego ofrecían filetes secos y duros.
Las instalaciones muy bien. Piscinas bonitas y limpias. Animadores educados y correctos. Los camareros y personal de limpieza super eficientes y correctos. La playa está al lado y es de arena finita. Paseo marítimo agradable.
IMPORTANTE: solo hay 3 restaurantes en la zona para comer o cenar CARÍSIMOS,por lo que hay dos opciones: coger el todo incluido o ir a por comida al Mercadona que está al lado (media pensión).
Espero que os sirva de ayuda.
Patricia
Patricia, 6-night trip
Verified
10/10 Exceptional
May 11, 2025
Todo estupendo. El personal muy amable y atento
Francisco Luis
Francisco Luis, 5-night trip
Verified
10/10 Exceptional
Apr 20, 2025
Habitantes grandes, personal amable y cercano a la playa
Ismael
Ismael, 3-night trip
Verified
6/10 Good
Dec 4, 2024
Hotel sin ilusiones
Desde recepción asta la habitación tengo que caminar más de medio kilómetros.
El servicio vip que tenía por tener una suite,está bastante desatendidos.el servicio de llegada y salida es muy frio y sin animo
Toni
Toni, 2-night trip
Verified
8/10 Very good
Aug 10, 2024
Hotel agradable
Hotel familiar muy bien situado.
El buffet está muy bien aunque algo estresante por la cantidad de gente y camareros que se juntan en las horas punta.
alicia
alicia, 5-night trip
Verified
10/10 Exceptional
Jul 17, 2024
Hotel fantástico
Experiencia fantástica, muy cerca de la playa.
Habitaciones muy amplias, animación maravillosa, servicio muy bueno.
No puedo hablar nada malo del hotel todo de 10.
La animación es genial hay para todas las edades separadas por grupos está súper bien para todos y siempre pensando en todas las edades
maria jose
maria jose, 6-night trip
Verified
10/10 Exceptional
Jun 1, 2024
Hotel con encanto maravilloso para ir con niños o sin ellos. Instalaciones bien cuidadas y limpias. Habitación bien cuidada con muchos detalles. El jardín muy bien cuidado. Para los niños tienen muchas actividades. Super simpaticos todos. Siempre ire a este Hotel. Me tiene enamorada de por vida
Sandra
Sandra, 2-night trip
Verified
10/10 Exceptional
May 13, 2024
Me gustó mucho el personal lo amable que es y a quienes son por lo que volveré a ir a ese hotel.
Lo que no me gustó son las actuaciones que terminan muy pronto y no dejan ningún DJ o música para seguir en modo de discoteca.
Aconsejo que se llevéis o tenían algún tipo de repelente o matamosquitos el hotel en las habitaciones, nos matan a picotaso
Miguel Angel
Miguel Angel, 2-night trip
Verified
10/10 Exceptional
May 12, 2024
La comida de la cena no nos gusto nada
Ana Isabel
Ana Isabel, 1-night trip
Verified
8/10 Very good
May 5, 2024
Hotel situado en una zona genial
La llegada fue un poco caótica pues estuvimos casi una hora y cuarto esperando para hacer el check in, algo increíble y que nos hizo empezar molestos.
Después el hotel está muy bien y el servicio también
Felipe Jose
Felipe Jose, 1-night trip
Verified
10/10 Exceptional
Apr 22, 2024
todo bien
jorge
jorge, 7-night trip
Verified
8/10 Very good
Mar 1, 2024
Muy recomendable
Andres
Andres, 1-night trip
Verified
4/10 Fair
Feb 19, 2024
Hemos estado varias veces y todo fenomenal , pero esta vez en la habitación de al lado teníamos un perro que no paraba de ladrar . De lo que se trataba era de descansar y pasar unos días tranquilos y no ha podido ser . No estoy en contra de que entren los animales en los establecimientos, la persona responsable del animal sabe perfectamente del comportamiento de este y debería de pensar también en los demás . Por lo demás un gran hotel .