Nestled in a scenic haven, Playacartaya offers an upscale family-friendly retreat. Indulge in rejuvenating spa treatments, bask on the sun-kissed terrace or tee off at the mini golf course. Guests appreciate the helpful staff and love dining at Las Marismas buffet restaurant.
Bring the family when you stay at Playacartaya Hotel and have fun at the free water park. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or mani/pedis. Other highlights include 2 bars/lounges, an indoor pool, and an outdoor pool.
All inclusive
All-inclusive room rates at Playacartaya Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
290 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The onsite spa is open 10-2 PM and 5-9 PM on Friday and Saturday and 10-6 PM on Sunday.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (1 total, up to 33 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 15 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
2 bars/lounges
Restaurant
Room service (limited hours)
Water dispenser
Traveling with children
Free water park access
Children's pool
Mini golf
Playground
What to do
Mini golf
Shopping
Beach nearby
Working away
Business center
3 meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
An indoor pool
Free water park
Arcade/game room
Bicycle parking
Full-service spa
Sauna
Waterslide
Locally sourced food is prioritized
At least 80% organic food
Vegetarian dining options
Humane treatment of captive wild animals
Local artist showcase
Local culture & ecosystem education
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
Water dispenser
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open select days.
Dining
Las Marismas - Onsite buffet restaurant.
Río Piedras - Onsite buffet restaurant. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10.30 per person
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
Full-service spa
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 32 per pet, per night
Parking
Self parking costs EUR 15 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from June 01 to September 26
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Playacartaya Spa
Playacartaya Spa Hotel
Playacartaya Hotel Cartaya
Playacartaya
Playacartaya Spa Hotel
Playacartaya Hotel Hotel
Playacartaya Hotel Cartaya
Playacartaya Hotel Hotel Cartaya
Frequently asked questions
Does Playacartaya Hotel offer free cancellation for a full refund?
Yes, Playacartaya Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Playacartaya Hotel?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Playacartaya Hotel?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of EUR 32 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Playacartaya Hotel?
Yes. Self parking costs EUR 15 per day.
What are the check-in and check-out times at Playacartaya Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Playacartaya Hotel and nearby?
Playacartaya Hotel has 2 bars, a spa, and an outdoor pool, as well as a Turkish bath, an arcade, and a garden.
Are there restaurants at or near Playacartaya Hotel?
Yes, there's an onsite restaurant, Las Marismas.
Does Playacartaya Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Playacartaya Hotel like?
Playacartaya Hotel is located a short 9-minute walk from Playa Huelva.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Playacartaya Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.6
Location
8.8
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
6/10 Good
Aug 15, 2025
Hotel reviews
Had to wait two and a half hours for room to be ready, and the safe didn’t work , not worth the 400 euros a day .
christopher
christopher, 7-night trip
Verified
6/10 Good
May 3, 2025
Disappointment in Cartaya
From the moment I arrived at reception to check in, the main goal of the staff was to get extra money out of me. The room I had booked wasn’t ready because they were very busy but I could have an upgrade for an extra €40 per night and that room was ready so I accepted as we were tired and hungry. Parking was available, but there was a charge. Again I accepted. There was a charge for the dogs even though they did not provide ANYTHING for them. Again I accepted. Our suite had a safe but yes, you’ve guessed it, there was a charge. You could get a towel for the pool from reception but you had to give them your credit card details. Overall I was completely disappointed. The hotel is too big and impersonal and it was not my cup of tea
Anne
Anne, 2-night trip
Verified
10/10 Exceptional
Jun 8, 2025
Ideal para adultos con niños. Se lo pasan genial con los toboganes.
ÁLVARO
ÁLVARO, 2-night trip
Verified
4/10 Fair
Jul 30, 2024
Schimmel im Bad, Bei Halbpension muss man Getränke extra bezahlen, sogar auch wenn man zum Essen nur Wasser bestellt.
Antonio
Antonio, 12-night trip
Verified
10/10 Exceptional
Jul 3, 2024
Me gustó mucho el trato del personal y las instalaciones y la comida y acceso a la playa directo. Lo que me gustó menos es que el precio es muy caro siendo finales de Junio
Iván
Iván, 8-night trip
Verified
6/10 Good
Jun 7, 2024
Hotel con evidente signo de deterioro en colchón, almohada, mampara de ducha rota, hamacas insuficientes y vencidas, te cobran por todo: por usar wifi, caja fuerte, hasta por cambiar las toallas
Clara Eugenia
Clara Eugenia, 1-night trip
Verified
8/10 Very good
Jun 4, 2024
Die Zustände am Wochenende waren unausstehlich! Wocheinvasionen, die dad Schöne Hotel zi einem Rummelplatz gemacht haben. Lautstärke war bis spät in die Nacht furchtbar. Auch im Speisesaal !. Jakusie war voller schreiender Kinder mit Spielzeug im Wasser. Und dad, obwohl der Eintritt etst ab 15 ist. Also: Erholungsfaktor am Wochenende ist gleich null!! Abendprogramm entspricht krinem 4 Sterne Hotel. Grundsätzlich gehört das Hotel, bzw. Die Flure, Türen und Bäder renoviert. Das Personal war trotz aller Umstände sehr freundlich!
Das Personal war
manuela
manuela, 9-night trip
Verified
10/10 Exceptional
May 7, 2024
Hotel Maravilloso
Hemos ido por primera vez con nuestro perrito , muy contentos repetiremos, el personal maravilloso, tanto monitores , limpieza Restaurante y recepción, muy pendientes de nuestras necesidades, un hotel muy acogedor ideal para nosotros y nuestra mascota 😊
Magdalena
Magdalena, 2-night trip
Verified
10/10 Exceptional
Sep 2, 2023
TOP
Correu muito bem. Pessoal muito simpático. Boa animação. Alimentação variada. A repetir. Hotel TOP😊
TANIA
TANIA, 3-night trip
Verified
10/10 Exceptional
Aug 24, 2023
Hola, acabamos de llegar de las vacaciones, y la verdad que lha sido buena experiencia., es un hotel dónde los niños lo pasan muy bien con el mini parque acuático, además todo el día hay actividades tanto para niños como psra adultos.
Las habitaciones muy amplias. Por poner alguna pega, es el tema de tener que enseñar la tarjeta siempre que tengas que pedir algo, y el bufet para comer cortito y poca variedad donde elegir.
Pero recomiendo este hotel.
Francisco
Francisco, 4-night trip
Verified
8/10 Very good
Aug 18, 2023
Bom
Staff muito simpático. O Hotel é bom. É pena não ter um restaurante à la carte para variar. Gostámos do SPA. único ponto negativo é o Wi-Fi não funcionar nos quartos.
Raphael
Raphael, 7-night trip
Verified
8/10 Very good
Apr 29, 2023
Bel hôtel avec un personnel à l écoute et serviable
Nous avons été très bien accueilli avec un agent d accueil qui a fait l effort de parler français
Notre suite était très grande, propre et confortable avec un accès rapide à l espace aquatique
Ce dernier était très sympa pour les enfants
Nous regrettons néanmoins la température de l’eau dans le bassin principal
L accès à l espace VIP avec la formule all exclusive Royal était très agréable
Le SPA était très sympa également
Seul bémol à ce séjour l espace restauration qui propose des menus un peu répétitif
Nous sommes restés 7 jours avec seulement une vingtaine de personne dans l hôtel pour un mi avril du dimanche au vendredi. Par contre une vague d espagnol à débarqué le vendredi et nous nous sommes retrouvé à plus de 1000. Le restaurant s est alors transformé en cantine familiale où il était difficile de s entendre
Pour résumer un ensemble plus que correct pour cet hôtel de Cartaya
Emmanuelle
Verified
6/10 Good
Apr 8, 2023
El alojamiento de 10.
la experiencia con expedia malísima peor imposible, nunca mas contratare con ellos.
Alicia
Alicia, 5-night trip
Verified
10/10 Exceptional
Sep 12, 2022
Para repetir
Todo perfecto, excepto los útiles de aseo en el baño, tuvimos que ir a pedir varias veces cosas a recepción, toallas de baño, gel de baño, papel higiénico... Bueno y comentar que si cambian las almohadas harían un favor al descanso de los clientes. Por lo demás todo genial. Volvería sin duda
Lorena
Lorena, 2-night trip
Verified
10/10 Exceptional
Sep 5, 2022
Todo a estado muy bien
GUZMAN
GUZMAN, 3-night trip
Verified
8/10 Very good
Aug 17, 2022
Playa cartaya
Las estancias buenas
La comida muy repetitiva y la calidad ha bajado mucho en comparación con otros años y el precio más alto
Un poco más de animación no estaría mal
Por las noches la animación la hacen en el teatro y al aire libre nada solo para los adolescentes
David
David, 7-night trip
Verified
6/10 Good
Aug 16, 2022
Bien passée dans l'ensemble sauf que la salle de bain avait du moissi
Janie
Janie, 1-night trip
Verified
8/10 Very good
Jul 12, 2022
.
Juan
Juan, 1-night trip
Verified
6/10 Good
Jul 1, 2022
Hotel 👍, Buffet👎
Un buen hotel al que le falla un poco la restauración. Buffet muy repetitivo y con una calidad más bien justa. Personal muy atento aunque se notaba la inexperiencia de algunos (lo normal)
DAVID
DAVID, 5-night trip
Verified
8/10 Very good
May 23, 2022
Las atracciones de aguas
jorge
jorge, 1-night trip
Verified
10/10 Exceptional
Apr 14, 2022
Me gustó el entorno precioso y su buena relación con él. El hotel es muy cómodo y sus instalaciones muy completas. El personal profesional y eficaz.
FERNANDO
FERNANDO, 5-night trip
Verified
8/10 Very good
Aug 23, 2021
La habitacion era un ñoco pequeña
ELENA GARCÍA
ELENA GARCÍA, 6-night trip
Verified
10/10 Exceptional
Sep 2, 2019
Todo ha sido perfecto.
Pegas, personalmente no podemos indicar ninguna, desde las instalaciones, los servicios y sobre todo el personal ha sido espectacular.
Verified traveler
7-night trip
Verified
8/10 Very good
Aug 1, 2019
Lo mejor, las piscinas, los toboganes y el equipo de animación.
Lo peor, la zona de suelo rojo de las piscinas que no se limpiaba a diario y se quedaba pegajoso con las bebidas que la gente derrama y con los restos de los pinos (resina y agujas). Tampoco me gustó que el todo incluido no lo incluyera todo porque había un todo incluido imperial que sí lo incluía todo. Si el todo incluido no lo incluye todo porque hay otra categoría superior que sí lo incluye, debería dejar de llamarse todo incluido
JoséAntonio
JoséAntonio, 5-night trip
Verified
6/10 Good
Jun 30, 2019
La comida regular... y mucho estrés estando todo el día con la tarjeta de la habitación para pedir una simple botella de agua