6/10 Bueno
28 de octubre de 2024
Needs some maintenance.
Treated ourselves and booked the Andress room for our anniversary. While the room was lovely there were a number of issues. The room was really cold when we arrived and was very difficult to warm up. The hot tub didn’t get at all hot. And finally the steam room didn’t work.
I had to ask around 5 or 6 times before anyone looked into this. Eventually the owner came down and tried to fix it which took quite some time. Eventually he got the air con working which at least warmed the room up. He did get the steam room going but it only lasted about 15 mins then broke again. And although he said it the hot tub was fine it still didn’t get warm.
We were kindly given a bottle of champagne for our inconvenience.
All in all we made the mist of it and had a nice time. But the price we paid was high because of luxuries like a hot tub and steam
Room that did not work.
Samuel
Samuel, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
