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Hotel des Arts

3.0 star property
Hotel in the heart of Neuchatel

Choose dates to view prices

In the heart of the city, Hotel des Arts offers a unique retreat. Relax with spa services like a massage or manicure/pedicure, enjoy in-room WiFi and access to conference space. Previous guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Computer station
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Conference space
  • Meeting room
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Playground on site
  • Private bathroom
  • Television
  • Daily housekeeping
  • Espresso maker
  • Premium bedding
The current price is $178
$195 total
includes taxes & fees
Jun 7 - Jun 8

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double or Twin Room

Premium bedding, desk, laptop workspace, free WiFi

Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Double Room

Double Room | Premium bedding, desk, laptop workspace, free WiFi

Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

Suite | Premium bedding, desk, laptop workspace, free WiFi

Suite

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Balcony

Double Room, Balcony | Premium bedding, desk, laptop workspace, free WiFi

Double Room, Balcony

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Room, 1 Twin Bed

Economy Room, 1 Twin Bed | Premium bedding, desk, laptop workspace, free WiFi

Economy Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, desk, laptop workspace, free WiFi

Family Room

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking | Premium bedding, desk, laptop workspace, free WiFi

Standard Double or Twin Room, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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Reception
Hotel Touring au Lac
Neuchatel
  • Pet friendly
  • Free WiFi
  • Laundry facilities
  • Non-smoking
8.2 out of 10, Very Good, 422 reviews
The price is $196
$214 total
includes taxes & fees
Jun 14 - Jun 15
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About the neighborhood

Map
Rue J.-L. Pourtalès 3, Neuchatel, NE, 2000

What's nearby

  • Casino Neuchatel - 2 min walk - 0.2 km
  • Musée d’Art et d’Histoire - 3 min walk - 0.3 km
  • Place Pury - 9 min walk - 0.8 km
  • Chateau de Neuchâtel - 11 min walk - 1.0 km
  • Neuchatel Botanical Garden - 12 min walk - 1.1 km

Getting around

  • Bern (BRN-Belp) - 60 min drive
  • Geneva International Airport (GVA) - 73 min drive
  • Neuchatel (QNC-Neuchatel Train Station) - 7 min walk
  • Neuchâtel Station - 8 min walk
  • La Neuveville Station - 13 min drive

Restaurants

  • ‪Cactus - ‬1 min walk
  • ‪Chez Bach & Buck - ‬1 min walk
  • ‪Le Bleu Café - ‬2 min walk
  • ‪Himalayan Momo - ‬2 min walk
  • ‪Brasserie B'art - ‬2 min walk

About this property

Hotel des Arts

  • Located near a train station, Hotel des Arts is a great choice for a stay in Neuchatel. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:30 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 164 ft (CHF 10 per stay)
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends

Traveling with children

  • Playground

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (517 square feet)

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Portable fan
  • Espresso maker

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 18 for adults and CHF 9 for children

Children & extra beds

  • Cribs/infant beds are available for CHF 10.0 per stay
  • Rollaway beds are available for CHF 45.0 per day

Parking

  • Parking is available nearby and costs CHF 10 per stay (164 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

des Arts Neuchatel
Hotel des Arts Neuchatel
Hotel Arts Neuchatel
Arts Neuchatel
Hotel des Arts Hotel
Hotel des Arts Neuchatel
Hotel des Arts Hotel Neuchatel

Frequently asked questions

Does Hotel des Arts offer free cancellation for a full refund?

Yes, Hotel des Arts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel des Arts?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel des Arts?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Hotel des Arts?

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM. Check-out time is noon.

Is there an onsite casino at Hotel des Arts?

No, this hotel doesn't have a casino, but Casino Neuchatel (3-min walk) is nearby.

What is there to do at Hotel des Arts and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.

What's the area around Hotel des Arts like?

Hotel des Arts is in the heart of Neuchatel, a short 7-minute walk from Neuchatel (QNC-Neuchatel Train Station) and 3 minutes' walk from Casino Neuchatel.

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Reviews

Hotel des Arts Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was rich, delicious, and extensive with a good variety of options. (13 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Breakfast
Location
Service staff
Room
Lobby
Booking
Parking
Bathroom

Reviews

Verified

10/10 Exceptional

Good breakfast selection - large rooms (suite) - friendly front desk staff who were very helpful and provided excellent dining recommendations in town
Jonathan, 1-night trip
Verified

10/10 Exceptional

Lovely stay for a quick overnight trip and nice staff.
Kelly, 1-night trip
Verified

10/10 Exceptional

The room is clean, nice view from my balcony and the staffs were really friendly and helpful! Location is good too, short 10mins walk to city centre and walkable to places of interest. Love the beer at the bar next to the hotel. Strongly recommended!
Sam, 3-night trip
Verified

10/10 Exceptional

Very kind people working there, good hotel, great location.
Johanna, 2-night trip
Verified

10/10 Exceptional

We enjoyed our stay here. Clean facilities, close to dining, etc.
Dawn, 3-night trip
Verified

10/10 Exceptional

Top notch service, very good accommodations and affordable price. Strongly recommend!
Tiago, 1-night trip
Verified

10/10 Exceptional

Nice hotel next to the lake. Convinient Public parking one block away. Easy walk into town center for dining options. Close to the Coop supermarket/mall that has great food court.
Sudipto, 1-night trip
Verified

10/10 Exceptional

Fabulous hotel, walking proximity to everything.

Outstanding hotel just down the street from the beautiful lake. Walking distance from shops, eating, park. Will definitely stay here again. I extended our stay this time.
Terry, 1-night trip
Verified

10/10 Exceptional

Nice hotel, extremely well located downtown Neuchâtel, with easy parking and minutes away from the funicular and train station. I have never seen hotel staff this dedicated to their guest's comfort. Amazing team who went the extra mile on everything that made us feel so welcomed. Will definitely go back.
Raphael, 4-night trip
Verified

10/10 Exceptional

Reception staff are friendly and helpful. Great location.
Ian, 2-night trip
Verified

8/10 Very good

Staff was very kind, there is a problem sometime to find a parking spot, but I made it :) Breakfast can be better.
Shlomi, 3-night trip
Verified

10/10 Exceptional

Good place to stay

Room is spacious, clean with comfortable bedding & good amenities including Nespresso. Staff at front desk are all very helpful & welcoming.
1-night trip
Verified

10/10 Exceptional

Excellent location near the lake and University. Kind and accommodating staff.
Sebastien, 1-night trip
Verified

10/10 Exceptional

Great location one block to the water. Staff were superb in check-in and check-out. Finding parking was a bit difficult .
Ahmad, 1-night trip
Verified

10/10 Exceptional

Clean spacious room, coffee machine in the room, although very hot day when we went but still rooms didn’t feel hot without AC .
Qindeel, 1-night trip
Verified

10/10 Exceptional

I loved my stay here. From first stepping through the front door, the staff were very friendly and welcoming. The lovely light filled room was very spacious, clean and comfortable. The shower was wonderful and spacious. The hotel is perfectly located just near the funicular down the hill from the station. Making it very easy to access. It is near the boat harbour for ferries, the museum and a quick and easy walk to the old town. I regret that I only had one night here. I would definitely recommend it.
Jane, 1-night trip
Verified

10/10 Exceptional

The room is clean & spacious. Staff at reception are all very courteous & helpful. Housekeeping prep the room well everyday.
3-night trip
Verified

10/10 Exceptional

Good option. Clean room. Very quiet.
JUAN, 1-night trip
Verified

8/10 Very good

Excellent choice close to the city centre

Hotel des Arts was a positive surprise as the pictures of the hotel at time of the reservation were not that attractive. Service at reception was friendly and helpful, recently renovated rooms were spacious and in excellent condition, including also the bathroom. The only small minus comes from bed comfort which leaves room for improvement. Continental breakfast was typical and quite OK.
Jukka, 1-night trip
Verified

10/10 Exceptional

Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with.
Michael, 3-night trip
Verified

10/10 Exceptional

I was clean
Thomas, 1-night trip
Verified

2/10 Poor

Very pleasant female receptionist when we checked in with bikes but she was unable to offer secure bike storage without checking with her supervisor which she did. Problem resolved with bikes stored in conference room. Thought about spending a second night and suggested to the male receptionist in the morning that a solution would be to store them on the balcony. He was very abrupt and very rude saying it was not possible. At that moment we decided we were not going to spend another night there. Would suggest some serious customer service training. Breakfast and staff were great. Would not recommend this hotel if you were travelling by bike.
Keith, 1-night trip
Verified

8/10 Very good

Nice, convenient place
Gobinder, 1-night trip
Verified

10/10 Exceptional

Very nice Hotel
Hirotoshi, 1-night trip
Verified

10/10 Exceptional

Breakfast buffet was very delicious. Clean contemporary rooms. Super walkable to restaurants.
Susan, 2-night trip