Surrounded by the majestic beauty of Monte San Salvatore, Hotel Caroline is a tranquil oasis. Enjoy a refreshing drink at the poolside bar, unwind in the garden, or indulge in coffee from the coffee shop/cafe. With an outdoor pool and helpful staff nearby, this upscale hotel near Lake Lugano offers everything you need to relax.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Pet friendly
Parking available
Free WiFi
Restaurant
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Self parking
Pool bar
Room service
Coffee shop/cafe
Terrace
Coffee/tea in a common area
Air conditioning
Garden
Feel at home (6)
Refrigerator
Private bathroom
Television
Garden
Terrace
Daily housekeeping
The current price is $70
$70
$77 total
includes taxes & fees
May 21 - May 22
Why we love this property
Culinary magic
Indulge in a continental breakfast at the cafe and relish expertly mixed drinks at the bar. In-room champagne service adds a touch of luxury.
Provincial park charm
Surrounded by a pristine lake in a historic district, this hotel boasts Mediterranean architecture and a delightful garden for peaceful escapes.
Funicolare Monte Brè - Cassarate Station - 47 min drive - 18.2 km
Getting around
Lugano (LUG-Agno) - 26 min drive
Milan Malpensa Airport (MXP) - 67 min drive
Linate Airport (LIN) - 95 min drive
Bergamo Orio al Serio Airport (BGY) - 109 min drive
Parma Airport (PMF) - 157 min drive
Porto Ceresio Station - 6 min drive
Ponte Tresa Station - 7 min drive
Bisuschio-Viggiù Station - 11 min drive
Restaurants
Mizuumi Sushi - 7 min drive
Osteria Debarcadero - 12 min drive
Osteria Battello - 11 min drive
Sakura - 7 min drive
Bistrot della Piazza - 7 min drive
About this property
Hotel Caroline
When you stay at Hotel Caroline, you'll be within a 15-minute drive of Lake Lugano. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar, a snack bar/deli, and a terrace are other highlights at this Mediterranean hotel. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
24 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Onsite parking available only on request
Uncovered onsite self parking (EUR 20 per day)
Wheelchair-accessible parking on site
Free offsite parking within 328 ft
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
Hosted evening meals daily for a surcharge
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Hiking/biking trails nearby
Services
Front desk (limited hours)
Laundry service
Luggage storage
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Banquet hall
Mediterranean architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
1 on-site accessible parking spaces
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi (speed of 50+ Mbps)
Desk chair
Food and drink
Champagne service
Refrigerator
More
Daily housekeeping (surcharge)
In-room safe
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 10 for children
Late check-in between 11:00 PM and 7:00 AM can be arranged for an extra charge of 50-percent of room rate
Late check-out can be arranged for an extra charge (subject to availability)
Housekeeping is offered for an extra charge
Hosted evening meal costs EUR 45
Children & extra beds
Cribs/infant beds are available for EUR 10 per night
Rollaway beds are available for EUR 20.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15.00 per accommodation, per day
Parking
Uncovered self parking costs EUR 20 per day
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to midnight
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 012024-ALB-00002
National rating
This property has received its official star rating from the local rating authority.
Also known as
Caroline Brusimpiano
Caroline Hotel
Caroline Hotel Brusimpiano
Hotel Caroline
Hotel Caroline Brusimpiano
Hotel Caroline Hotel
Hotel Caroline Brusimpiano
Hotel Caroline Hotel Brusimpiano
Frequently asked questions
Is there a pool at Hotel Caroline?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to midnight.
Are pets allowed at Hotel Caroline?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of EUR 15.00 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Caroline?
Yes. Self parking costs EUR 20 per day.
What are the check-in and check-out times at Hotel Caroline?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hotel Caroline?
No, this hotel doesn't have a casino, but Casino Lugano (22-min drive) and Casinò di Campione (30-min drive) are both nearby.
What is there to do at Hotel Caroline and nearby?
Have fun with nearby activities like hiking and swimming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Hotel Caroline?
Yes, there's an onsite restaurant.
What's the area around Hotel Caroline like?
Hotel Caroline is located on the waterfront.
Popular attractions include Lake Lugano, which is 11 minutes away by car.
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Reviews
Hotel Caroline Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.2
Location
8.8
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was beautifully presented and delicious, with a wonderful Italian buffet for a reasonable cost. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Room
Bed
View
Air conditioning
Ambience
Reviews
Verified
10/10 Exceptional
May 26, 2025
Charming hotel with lovely lake views.
Great location with views over the lake. Friendly staff and hotel has lots of character
Richard
Richard, 1-night trip
Verified
8/10 Very good
Jun 9, 2024
Fantastic people and breakfast
Very nice little hotel. Nice personal and wonderful Italian breakfast buffe for a reasonable cost
Maths
Maths, 1-night trip
Verified
10/10 Exceptional
Jun 10, 2024
Great Hotel. Has a parking lot right at the door. Staff is super friendly. Rooms are comfortable.
Matias
Matias, 1-night trip
Verified
10/10 Exceptional
Aug 6, 2023
This was a perfect stop for us outside of Lake Lugano. The staff was excellent! They were very accommodating when we needed to leave early for a flight setting up a little breakfast for us.
Michael
Michael, 1-night trip
Verified
6/10 Good
Oct 4, 2023
The property is in a nice location. Some spider webs and were found in the room and the bathroom had a spider. The AC never worked and the floor could've used a sweep (there was a nail clipping by the terrace window). Overall facilities are a bit outdated. The breakfast was nice
Dulce
Dulce, 1-night trip
Verified
8/10 Very good
Jul 3, 2025
Pretty views
The hotel is very cute, there’s a good amount of parking spaces and the lake views are stunning from some rooms. The building itself is a little tired and could use a nice refresh.
The reception as a space is a little confusing as is marked with a different hotel name (?) so I thought I was in the wrong place at first.
But the staff was very professional yet friendly and helpful with tips and advice.
Maybe the most uncomfortable feature of the room was the shower with no glass/door so there was no way of NOT flooding the floor even with a quick shower.
Location is very convenient for lake access and the area is just pretty all around.
I would go back if I found a good deal and could book a lake view room again.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 7, 2023
The staff is very friendly
and I liked the hotel dog :)
Florian
Florian, 2-night trip
Verified
10/10 Exceptional
Feb 22, 2023
The staff there was very friendly and went out of their way to make our stay great.
Richard
Richard, 3-night trip
Verified
10/10 Exceptional
Nov 18, 2023
Fantastic stay, amazing breakfast and Blackie the dog was adorable! 10/10 would recommend
Tahlie
Tahlie, 1-night trip
Verified
10/10 Exceptional
Jul 10, 2023
Friendly staff, friendly owner, good breakfast, quiet, nice bedroom
All good
No complains
Owner surprised my wife with a flower on the bed on her birthday, wow nice
Alexander
Alexander, 2-night trip
Verified
10/10 Exceptional
Feb 25, 2023
Lovely Hotel
The reception staff were very helpful with activities, local eating places and scenic routes to my next destination.
The breakfast buffet had everything. Really nice.
Garry
Garry, 1-night trip
Verified
10/10 Exceptional
Jun 30, 2023
Really comfortable hotel. Spacious clean rooms. Huge comfortable bed . Basic toiletries and furnishings, but clean and pleasant vibe in safe quiet neighbourhood.
Renata
Renata, 1-night trip
Verified
8/10 Very good
Jul 27, 2023
Very nice. Great breakfast
Errol
Errol, 2-night trip
Verified
10/10 Exceptional
Jul 25, 2022
Great!
Stephen
Stephen, 1-night trip
Verified
10/10 Exceptional
Jun 26, 2023
Super.
Martina
Martina, 1-night trip
Verified
10/10 Exceptional
Jun 18, 2023
Owner Lucy and her husband and staff were warm,welcoming and helpful with diner reservations and touring advice. Breakfast was beautifully presented and delicious.
Suggestion: king beds should have the ability to be made into two beds for friends sharing a room.
Linda
Linda, 1-night trip
Verified
10/10 Exceptional
Mar 13, 2023
Hotel staff was extremely accommodating.. Expedia over booked them but she was still able to get us a room. Excellent buffet in the morning with a nice patio to enjoy!
Jan
Jan, 1-night trip
Verified
8/10 Very good
Aug 2, 2023
Nettes Personal
Claudia
Claudia, 1-night trip
Verified
10/10 Exceptional
Nov 13, 2024
.
Fulvio
Fulvio, 1-night trip
Verified
4/10 Fair
May 28, 2023
Hotel claims to be a 4 star yet it is more of a 1.5 star if that . Pool was dirty , staff have no idea what they are doing and claim the hotel is “changing” to a different one . Rooms are outdated and AC does not work . No restaurants around the area that are worth going to .
Margaret
Margaret, 2-night trip
Verified
10/10 Exceptional
May 12, 2026
En genuint äkta Italiensk pärla lite halvgömd i byn Brusimpiano. Så mysigt med en lobby att hänga i. Frukosten var fantastisk! Fräsch och Italian style med caprese, avokado och en massa annat gott. Vi vill gärna återvända hit för att stanna flera nätter och ta vara på den fantastiska miljön längs sjön Lake Lugano. Fantastiskt trevlig personal!
Lena
Lena, 1-night trip
Verified
10/10 Exceptional
May 4, 2026
Ontbijt goed, vriendelijk personeel
Edwin
Edwin, 1-night trip
Verified
10/10 Exceptional
Apr 12, 2026
Sehr freundlicher Empfang mit Prosecco
Das Personal war allgemein sehr freundlich und zuvor kommend
Das Zimmer war auch sehr schön eingerichtet mit Blick auf den See und es war sehr ruhig in der Nacht
Das Hotel hat ein Restaurant das sehr zu empfehlen ist mit sehr guten Pizza und a l Carte Gerichte
Das einzige was uns nicht gefallen hat die Brot Auswahl kein Vollkorn oder Dinkelbrot dafür zu viel Süssigkeiten dafür war der Cappuccino super frisch an den Tisch serviert
Der Frühstücksaal war auch gross und die Tische hatten genug Abstand und schön ein gerichtet mit gepflegter ruhiger Hintergrund Musik
Auch Brusimpiano war sehr sauber und ruhig gelegen
Josef
Josef, 1-night trip
Verified
10/10 Exceptional
Mar 31, 2026
Der Empfang war sehr freundlich mit Willkommens Drink
Eigentlich sind seit ca.22 Jahren immer wieder als Gast im Caroline.
Mit dem neuen Besitzer hat das Hotel gewaltig Fortschritt gemacht mit dem neuen Restaurant wo es es sehr gute Pizza und a la Carte Gerichte gibt mit diversen Drinks
Alles neu umgebaut hell und freundlich eingerichtet ,dass trifft auch auf die Zimmer zu.
Der neue Frühstücks Raum ist auch sehr gross und es ist somit genügend Abstand zwischen den Tischen.
Das Frühstück ist auch umfangreich mit frischen gutem Cappuccino serviert von dem sehr netten Chef der Restauration.Das einzige was wir uns noch wünschen würden eine Ausweitung der Brot Auswahl mit Vollkorn und Dinkel Brot dafür weniger Kuchen
Das Personal war immer sehr nett und aufmerksam,da gibt es absolut nichts zu meckern .Danke !
Wir kehren auf jeden Fall wieder einmal gerne zurück ins Hotel Caroline !