Here’s a strong but credible review you could post:
I rarely leave negative reviews, but this experience was unacceptable.
The service was atrocious from the moment we arrived. The air conditioning in our room did not work, making the room unbearably hot. We spent nearly six hours waiting and repeatedly asking the staff to move us to another room. Instead of addressing the issue promptly, we had to beg for a room change.
When we were finally moved, the replacement room smelled heavily of cigarette smoke. As someone with asthma, this was not just unpleasant—it was a serious health concern. The staff showed little empathy or urgency despite being informed of my medical condition.
I am now sick after this stay, and what should have been a relaxing trip turned into a stressful and unhealthy experience. Between the poor customer service, the broken air conditioning, and being placed in a smoke-smelling room, I cannot recommend this hotel. I would not stay here again.