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ibis Styles Carcassonne La Cité

3.0 star property
Family-friendly hotel in Carcassonne with restaurant and bar/lounge

Choose dates to view prices

In the heart of Carcassonne, ibis Styles Carcassonne La Cité offers a vibrant retreat with a playground for kids and an arcade/game room for all. Enjoy French cuisine at Le Heaume restaurant, relax by the seasonal outdoor pool or unwind in the garden.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Seasonal outdoor pool
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Water dispenser
  • Meeting room

For families (6)

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $105
$122 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Family Quadruple Room

8.8 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

Seasonal outdoor pool, open 9:00 AM to 8:30 PM, pool umbrellas
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  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 320 reviews
The price is $130
$150 total
includes taxes & fees
Jun 28 - Jun 29
Mercure Carcassonne la Cite Hotel
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About the neighborhood

Map
2 rue Darius Milhaud, Carcassonne, Aude, 11000

What's nearby

  • Historic Fortified City of Carcassonne - 9 min walk - 0.8 km
  • Château Comtal - 9 min walk - 0.8 km
  • Narbonnaise Gate - 11 min walk - 1.0 km
  • Le Musée de la Torture de Carcassone - 11 min walk - 1.0 km
  • Aude Gate - 14 min walk - 1.2 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 17 min drive
  • Castres (DCM-Mazamet) - 70 min drive
  • Carcassonne Station - 7 min drive
  • Couffoulens Station - 10 min drive
  • Verzeille Station - 18 min drive

Restaurants

  • ‪La Taverne du Chateau - ‬10 min walk
  • ‪Le Marcou - ‬9 min walk
  • ‪Comte Roger - ‬11 min walk
  • ‪Le Patio de la Cite - ‬11 min walk
  • ‪Maison du Cassoulet - ‬10 min walk

About this property

ibis Styles Carcassonne La Cité

Enjoy your visit to Carcassonne with a stay at ibis Styles Carcassonne La Cité. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Le Heaume, which serves French cuisine and is open for breakfast and dinner. Other features include a bar/lounge, a fitness center, and a snack bar/deli.

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 18 and up; COVID-19 vaccination requirement applies to all guests aged 18 and up; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • The hotel restaurant is open Monday-Thursday from 7:30-9 PM
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's menu
  • Pool gate

What to do

  • Foosball
  • Table tennis

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Le Heaume - This poolside restaurant specializes in French cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in the FairMoove and Green Key (Foundation for Environmental Education), programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

Renovations and closures

The following facilities or services will be unavailable from May 22 2026 to May 22 2026 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Children & extra beds

  • Cribs/infant beds are available for EUR 5.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from June to September
  • Guests under 16 years old are not allowed in the fitness facility

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.

Some water is reused through a grey water recycling system.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property provides central air conditioning and heating (availability based on the season).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

INTER-HOTEL Oliviers

INTER-HOTEL Oliviers Carcassonne

INTER-HOTEL Oliviers Hotel

INTER-HOTEL Oliviers Hotel Carcassonne

ibis Styles Carcassonne Cité Hotel

ibis Styles Cité Hotel

Hôtel Oliviers Carcassonne

Hôtel Oliviers

Oliviers Carcassonne

ibis Styles Carcassonne Cité

ibis Styles Cité

Ibis Styles Carcassonne Cite

ibis Styles Carcassonne La Cité Hotel

ibis Styles Carcassonne La Cité Carcassonne

ibis Styles Carcassonne La Cité Hotel Carcassonne

Frequently asked questions

Does ibis Styles Carcassonne La Cité offer free cancellation for a full refund?

Yes, ibis Styles Carcassonne La Cité does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ibis Styles Carcassonne La Cité?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at ibis Styles Carcassonne La Cité?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 10.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at ibis Styles Carcassonne La Cité?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at ibis Styles Carcassonne La Cité?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at ibis Styles Carcassonne La Cité and nearby?

Ibis Styles Carcassonne La Cité has a seasonal outdoor pool and a fitness center.

Are there restaurants at or near ibis Styles Carcassonne La Cité?

Yes, Le Heaume offers French cuisine, garden views, and poolside dining. The dining venue will be unavailable from May 22 2026 to May 22 2026 (dates subject to change).

What's the area around ibis Styles Carcassonne La Cité like?

Ibis Styles Carcassonne La Cité is in the heart of Carcassonne, a short 8-minute walk from Basilica of Saint-Nazaire and 8 minutes' walk from Château Comtal.

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Reviews

ibis Styles Carcassonne La Cité Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was good with a variety of options, including fresh orange juice and a selection of hot and cold dishes. (27 reviews)
  • The pool was a refreshing and enjoyable amenity for guests, providing a welcome respite from the heat. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Service staff
Location
Parking
Walking
Restaurant
Bed
Children

Reviews

Verified

8/10 Very good

The friendly staff made the stay enjoyable
Bernhard, 1-night trip
Verified

10/10 Exceptional

Clean and comfortable. Excellent staff. Great location.
Wayne, 2-night trip
Verified

10/10 Exceptional

The room was very large which was great, but a tad worn. the decor was fun. The night desk staff person was very welcoming and a delight. There is a lovely cat outside. Parking onsite was convenient and the walkable location to La Cite was perfect!
Heather, 1-night trip
Verified

10/10 Exceptional

Brilliant Stay

The hotel was fantastic facilities were well kept and maintained to a high standard. Really enjoyed the theming of the hotel in a medieval style it was a great touch. Staff were really friendly and were always happy to help.
India, 3-night trip
Verified

10/10 Exceptional

Lovely hotel for kids very near old city. Great breakfast
rt, 1-night trip
Verified

10/10 Exceptional

Great stay in Carcassonne

Great hotel, good basic breakfast, five mins walk to medieval city.
Peter, 4-night trip
Verified

10/10 Exceptional

Great family friendly hotel

The whole family had a great stay at this hotel, the rooms, pool and dining area were all spotless and the staff went out of their way to help whenever we had a question or a problem. My partner and I kept remarking how hard everyone was working, but still the staff were always friendly and helpful.
Christopher, 7-night trip
Verified

10/10 Exceptional

Nice hotel. Great clean pool. Good breakfast. Clean room. Allows dogs. Perfect for us.
Deborah, 1-night trip
Verified

8/10 Very good

Very good hotel near Carcassone-Cite Medievale

Good hotel in its category: clean, easy access, close to Cite Medievale, Excellent complimentary breakfast buffet
Olivier, 1-night trip
Verified

8/10 Very good

Good stay at a great location

Good hotel with a great location, Friendly staff, very good parking (secure) and an OK breakfast. The room was big and suites us well traveling 3 persons and a labrador. The bed was big and comfortable. New shower and bathroom. Just a 10 min walk to the Carcassonne old city. Can recommend it.
Andreas, 1-night trip
Verified

10/10 Exceptional

Place was fantastic. Location beautiful. View excellent. Owner can seem brusque but he’s a teddy bear. Spa is extra charges so we didn’t take advantage of.
Jeri, 1-night trip
Verified

10/10 Exceptional

Friendly staff. Easy walking distance into Carcassonne centre.
Jackie, 1-night trip
Verified

8/10 Very good

Close to the Cité but quiet too

Ideally situated hotel, a 7 minute flat walk to the Cité along a quiet road. Hotel is quirkily decorated to reflect Carcassonne's history and is very comfortable and quiet. They serve food in the evenings, although the night we decided to eat there the restaurant was closed due to a private booking and we had to get taxis to/from the city centre.... Breakfast is good with plenty of choices and eat inside or out on the terrace, got a well stocked bar that wasn't that expensive too. All in all a great hotel for visiting the Cité
Kevin, 2-night trip
Verified

10/10 Exceptional

This Ibis Styles was very nice. Great position for the medieval city. Great friendly service, nice rooms. Breakfast was very good and the pool was a bonus. All of us (4) really enjoyed our stay. Definetly recommend.
Julie, 1-night trip
Verified

10/10 Exceptional

The room was castle themed so the kids loved it. The staff were really helpful and kind.
Alexandra, 3-night trip
Verified

6/10 Good

Decent 2-3 star hotel on the outskirts of the city but only a 10 min walk to the Medieval city. Staff were this hotels greatest asset. Building is tired and decorated by a person that clearly didn't know when to stop the Medieval theme. Main road into the city .... not pleasant, in fact run-down.
Brendan, 1-night trip
Verified

10/10 Exceptional

Everyone was so nice and friendly. Pool was so nice and refreshing since it was practically 100 degrees f. We ate dinner at the hotel and it was easy and very good. We were glad too since up in the Cité there's no AC and all outdoor seating. Rooms very clean! And the included breakfast with the fresh OJ machine is so yummy! Private safe parking with lots of shade a plus too!!
BRIGITTE, 1-night trip
Verified

10/10 Exceptional

Perfect for short visit to old town Carcassonne

Excellent hotel for visit to Carcassonne old town with a 10-15 walk into the center. The room was small but very clean as was the hotel. Staff were very friendly even with our terrible French. Car park made it even easier.
Paul, 2-night trip
Verified

10/10 Exceptional

Pleasantly surprised. Just a few minute walk to the castle. Room was spacious and clean. Breakfast was really good with fresh juices and fruit. A nice stay overall.
Sandra, 1-night trip
Verified

10/10 Exceptional

Friendly helpful staff. Convenient location. Good value for money. Good buffet breakfast. Restaurant should be open every evening. I was disappointed it was closed on Sunday evening. Breakfast was busy (which was expected) however, if you introduce a system whereby guests can clear their own trays this would free up tables quicker.
Sharon, 2-night trip
Verified

10/10 Exceptional

Very good location, close (10min walk) to the old walled city of Carcassonne. Staff very friendly and helpful. Downside: aside from the old city, not of services (restaurants, etc) close to the hotel. Car is useful.
Christian, 2-night trip
Verified

8/10 Very good

Decent 3* hotel.

A decent 3* hotel with a good small pool with sunloungers. Good ample breakfast included in price. Only a 10 minute stroll to the Cite. No balcony in rooms in level 1 & 2.
JAMES, 3-night trip
Verified

10/10 Exceptional

Perfect hotel to visit an amazing place

Clean hotel, nice pool, reasonably priced, very welcoming and helpful staff, 5 min walk to the medieval cité and 15 min walk to the centre with shops, cafes, etc. Our room was big enough, quiet and even looked into the ramparts - spent a couple of days from our 7 night stay at the hotel and next time I go back, I will definitely stay here again. If I had to make one suggestion to the hotel, it would be to put at least one vegetarian dish on the menu. The whole area may be big meat eaters, but that doesn’t mean every visitor is. In fact, if you are veggie then you will struggle here for options generally (can recommend Le Cachotier which is probably the only restaurant in Carcassonne with a vegan menu)
Cameron, 7-night trip
Verified

8/10 Very good

Good stay

Check in and staff fantastic , 5* . Room ok , but shortage of pillows meant I personally didn’t sleep great , but bed comfortable. Room space tight , not sure what the straw stools are for , change them , and the bed table isn’t good … Room needs a fridge and AC looked at . Pool is ok , beds great but 2 umbrellas fought over by people up and saving all day coming only for 1 hour 😡 that’s disrespectful of guests but 2 isn’t enough . 2 euros to hire towels that are tea towel size , pathetic really ! Breakfast good , fresh orange juice maker always broken , probably overworked or kids ! Selection choice good , and tasty but chaos , poorly set out in a row , means queue upon queue , sections would work better .. Parking great , location is good for medieval city .
Neil, 3-night trip
Verified

10/10 Exceptional

I have just returned from a three night stay at this hotel and was very pleased with it. The staff were extremely friendly and welcoming, happy to assist in any way. Every staff member that I spoke to had fluent English, which was appreciated. I did not have a car myself but I could always see plenty of available spaces in the car park. The hotel surrounding area is quiet and felt quite safe for me, as a female walking around alone. It took me about 15 minutes to walk to the medieval city from the hotel, at an easy stroll pace. It is possible to walk to the more modern part of the city from the hotel, I did this once, but I mostly found it easier to get the number 2 bus which stops just by the hotel. Food at the hotel was very good. Breakfast included a range of various pastries, cereals, yogurts, cooked meats and cheeses. There were no hot options, but a toaster was available for guest use, also a machine for cooking eggs. I also had evening meal at the hotel, which was very tasty and reasonably priced - 27 Euros inc. tax for two courses. So to summarise, I would highly recommend this hotel.
Barbara Elizabeth, 3-night trip