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Hotel El Lago by Luoxo

3.5 star property
Mountain hotel with restaurant, near Molino de Sabandia

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Nestled near Parque Lambramani and San Camilo Market, BTH Hotel Arequipa Lake offers a family-friendly retreat. Savor breakfast at el lago, unwind in the sauna or explore nearby attractions. With volleyball, rowing/canoeing and mountain biking on offer, this hotel is perfect for active travelers looking to experience it all.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Sauna
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Shopping center shuttle

For families (6)

  • Children stay free
  • Playground on site
  • 4 bedrooms
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is $48
$53 total
May 25 - May 26

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | 4 bedrooms, premium bedding, down comforters, memory foam beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Room

Junior Room | 4 bedrooms, premium bedding, down comforters, memory foam beds

Junior Room

  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | 4 bedrooms, premium bedding, down comforters, memory foam beds

Superior Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Pje Camino Al Molino S/n, Arequipa, Arequipa, 4012

What's nearby

  • Molino de Sabandia - 12 min walk - 1.0 km
  • Parque Lambramani - 16 min drive - 8.5 km
  • Santa Catalina Monastery - 24 min drive - 11.4 km
  • Arequipa Plaza de Armas - 25 min drive - 11.0 km
  • Arequipa Cathedral - 25 min drive - 11.0 km

Getting around

  • Arequipa (AQP-Rodriguez Ballon Intl.) - 46 min drive
  • Tres Cruces Station - 24 min drive
  • Arequipa Station - 25 min drive
  • Yura Station - 43 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Cuyeria Sonia - ‬18 min walk
  • ‪La Guardiana - ‬4 min drive
  • ‪Restaurant El Lago - ‬1 min walk
  • ‪Coricancha - ‬5 min drive
  • ‪El Rincón Norteño - ‬7 min drive

About this property

Hotel El Lago by Luoxo

  • At Hotel El Lago by Luoxo, you'll be within a 15-minute drive of Molino de Sabandia and Parque Lambramani. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this Art Deco hotel include a sauna, a snack bar/deli, and a terrace.

At a glance

DONE

Hotel size

    • 52 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Additional fees apply to children for items such as extra bedding and breakfast.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle within 17 km*
    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Children's menu

What to do

  • Volleyball
  • Mountain biking
  • Canoeing
  • Pool table
  • Use of nearby fitness center
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (53820 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1991
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool
  • Sauna
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Minibar

Sleep well

  • 4 bedrooms
  • Down comforter
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

El lago - This poolside tapas bar serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of PEN 53.00 per vehicle. Maximum occupancy 2
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities will be closed during September, October, and November:
  • Bar/Lounge
  • Dining venue(s)
  • Sauna
  • Swimming pool

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • The seasonal pool is open from May 01 to December 31
  • Children under 10 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number 20604690685

Also known as

El Lago Estelar Hotel

BTH Hotel Arequipa Lake Hotel

BTH Hotel Arequipa Lake Arequipa

BTH Hotel Arequipa Lake Hotel Arequipa

Frequently asked questions

Does Hotel El Lago by Luoxo offer free cancellation for a full refund?

Yes, Hotel El Lago by Luoxo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel El Lago by Luoxo?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.

Are pets allowed at Hotel El Lago by Luoxo?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel El Lago by Luoxo?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel El Lago by Luoxo?

Yes, an airport shuttle is available. The charge is PEN 53.00 per vehicle.

What are the check-in and check-out times at Hotel El Lago by Luoxo?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel El Lago by Luoxo and nearby?

Have fun with onsite activities like mountain biking and rowing. Additional recreation onsite includes volleyball. Enjoy amenities like a seasonal outdoor pool, a sauna, and a picnic area. Hotel El Lago by Luoxo also has a garden.

Are there restaurants at or near Hotel El Lago by Luoxo?

Yes, el lago offers alfresco dining and garden views.

Does Hotel El Lago by Luoxo have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel El Lago by Luoxo like?

Hotel El Lago by Luoxo is located on the boardwalk/promenade in Sabandía, a short 6-minute walk from Molino de Sabandia.

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Reviews

Reviews

8.4

Very Good

9.0

Cleanliness

7.4

Location

8.6

Staff & service

8.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Everything about the stay was wonderful. Kind, helpful staff. Great peaceful spot, hot water, lots of trees, big comfortable room, huge breakfast. Great value. Walking distance from and old Moline museum, horseback, quad rides. I am glad that I went. Thank you.
sarah, 1-night trip
Verified

6/10 Good

Ok, but no more than that.

Hotel was nice enough and there are some beautiful walks close by. The restaurant has good food but the service is slow and the environment feels tired and dated.
2-night trip
Verified

6/10 Good

THIS IS A 3 STAR NOT 4 STAR HOTEL. We stayed during their off season and many of the hotel amenities were not available for use including the jacuzzi, pool bar, gym, and sauna which we were not made aware of prior to booking. The room was not clean when we arrived with stains on the bed and hair/garbage in the bathroom from the previous person. The door had gaps around it so noise came through meaning the vaccuming around 11pm at night kept us from getting the sleep we needed for an early morning tour. The pool was available but no bartender, and we found it wasn't cleaned daily as a massive wad of hair and brown liquid at the top was around for a few days. We also found smashed glass along the walking areas of the pool. Finally, it's hard to get a taxi to and from this place. The people were nice but I would not stay again.
Yolanda, 4-night trip
Verified

10/10 Exceptional

Excellent place to stay
Adela Teresa, 3-night trip
Verified

6/10 Good

Intermedio

Si vas a realizar turismo en la ciudad no te recomiendo hospedarte aca ya que queda bastante lejos de la plaza de armas que es realmente donde esta la vida de la ciudad. El hotel es muy básico, la cama no tan comoda (colchon se notaba viejisimo), baño sencillo, instalaciones sencillas. No hay conformidad en calidad/precio sinceramente.
Carlos, 3-night trip
Verified

10/10 Exceptional

Hotel lindo y acogedor

El hotel lindo y grande como para pasar en familia. Un poco alejado del centro. En taxi 15 min. Excelente para descansar en un ambiente puro
maria, 2-night trip
Verified

4/10 Fair

me dieron una habitacion con camas dobles y mi pago fue por una matrimonial. los colchones son horribles y malos
1-night trip
Verified

8/10 Very good

El lugar no cumplió mis expectativas al 100%

El lugar estuvo bien, sin embargo el estado del hotel no era el que esperaba, se notaba mas antiguo y no en las condiciones que se veían en las fotos.
JESUS, 2-night trip
Verified

6/10 Good

solo un poco mortificado ya que segun los pagos que se realizaron y decia incluye los impuestos y comisiones, a pesar de eso me cobraron en el establecimiento y para el colmo me dijeron que mi estadia no incluia el desayuno.
EDGAR, 1-night trip
Verified

8/10 Very good

BTH Hotel

Todo bien
FERNANDO ALBERTO, 2-night trip
Verified

8/10 Very good

EL hotel es bonito y esta en lugar alejado de la ciudad, cerca de los campos de sabandia. Lo que recomendaria para mejorar es que su personal este mejor informado, se demoraban mucho al darme respuestas como la hora del desayuno o de que se trataba la cena de año nuevo ya que tenian que estar consultando. El desayuno deberia ser mas variado, al menos poner frutos tipicos de arrequipa como la papaya arequipeña, y no los clasicos jamos y queso.
3-night trip
Verified

8/10 Very good

Placentera Estadía

Buena opción en Arequipa Hotel acogedor con todas las exigencias de seguridad Recomendable si se quiere tranquilidad y descansar a placer
David, 2-night trip
Verified

6/10 Good

El lugar es muy bonito, alejado de la ciudad. Sin embargo, las habitaciones están algo descuidadas. Hubo accesorios del baño oxidados y no tan limpios. Creo que el precio es alto para lo que ofrece.
1-night trip
Verified

6/10 Good

Hotel muy lejos del centro de Arequipa, no recomendable si desea conocer la cuidad, aceptable para mantenerse alejado del ruido y la cuidad
Steek, 3-night trip
Verified

10/10 Exceptional

Ideal para pasarlo en familia o pareja

Acogedor, lindo lugar por donde se sitúa, instalaciones adecuadas
David, 1-night trip
Verified

10/10 Exceptional

Nice property

Did not like that they charged for any ice needed, any hot water. Did not have free coffee at the lobby. Did not want to honor 20% discount for food and beverage per our reservation details.
Miriam, 3-night trip
Verified

6/10 Good

El hotel es muy bonito solo que es lamentable que pongan a un recepcionista por la mañana tan mal educado y sin lógica tuvimos la reserva por aquí y nos quiso cobrar 26 dólares por noche más ya que dice que la tarifa que pagamos es muy baja y que ellos no manejan esas tarifas así nos tuvo con la amenaza los 3 días hasta q tuvimos que llamar a la administradora que nos dio la razón pero por gente como el señor de recepción dejan mucho que desear una cadena tan buena como es el Estelar
Peruvian, 2-night trip
Verified

10/10 Exceptional

Excelente El Lago Estelar

Todo excelente de primera
Lorena, 1-night trip
Verified

6/10 Good

The seclusion is nice and peaceful. The facilities are clean and well kept. They could use more lighting for the path between hotel and restaurant.
4-night trip
Verified

10/10 Exceptional

Thanks

Thanks for your service
Jose Moises, 7-night trip
Verified

8/10 Very good

Great hotel with a picturesque surrounding made the stay memorable. However, finding Uber from the hotel to the city was very difficult.
2-night trip
Verified

8/10 Very good

Nice hotel on the outskirts of the city

This hotel was nice, but make sure you want to stay where it is located as it is on the outskirts of Arequipq proper. It feels like you are in a rural location with farm views outside your window. The place seemed to be under renovation in some parts, so there was some construction noise we had to deal with. The breakfast was really good and the rooms were nice and clean. We booked this hotel in large part because the picture on hotels.com website showed a sitting area for the “superior room, one king bed” and we wanted the extra space during our stay. I took a screen shot of the picture on my phone. It was a good thing because when we checked in, the front desk put us in a “standard” room that did not have this extra sitting area. Even after showing the picture to the front desk, we were told that the picture was of their “junior suite” and there was nothing they could do about it. I sent a note about this to hotels.com, and the next day hotel staff approached us, apologized and moved us to the advertised room. The hotel has a pool and jacuzzi, but when we asked about the operating hours for the jacuzzi (as we were hoping to use it to relax in the evening after dinner) we were told that the jacuzzi required a reservation, and that there are only three reservation times offered each day - 11 am, 1 pm and 3 pm. This was useless for us as those times were when we were out sight-seeing. So while it was a nice property, some key amenities were unusable during our stay.
2-night trip
Verified

10/10 Exceptional

Our kids liked the lagoon on the property with ducks and pedal boats. The service at the front desk, particularly Patrice, was excellent. We did not like the fact that our room, although clean, had flies.
3-night trip
Verified

8/10 Very good

Bom Hotel

O local é muito bonito, é bem longe do centro de Arequipa, mas para quem quer descansar e fazer tours é ótimo! Precisa de uma revitalização, mas ainda é bom!
Andre, 2-night trip
Verified

10/10 Exceptional

Comentarios

Muy buena. Lugar tranquilo. Excelente atención.
Maritza, 2-night trip