2/10 Mediocre
3 de enero de 2026
This is a private business accommodation.
We made a reservation one month in advance, but upon arrival we were informed that due to a staff mistake, there were no available rooms—not only at the property we booked, but supposedly throughout the entire Grand World area.
We were traveling with two children and had nowhere else to go, which put us in a very distressing situation. Then, without any prior explanation, the staff took us to a different place and told us to stay there instead. However, this location was clearly unfinished, still under construction, and not even a registered accommodation.
The room was not cleaned, the environment was dirty, and there were no proper facilities. We had no choice but to stay there temporarily due to the circumstances, but it was completely unacceptable and unsafe, especially with children.
Later, we found out that we were not the only victims. Other Korean travelers experienced the same situation, and we even saw people sleeping on the street after being turned away from their booked accommodations.
It appears that as Grand World has recently become very popular and accommodation prices have risen sharply, guests who booked early at lower prices are being ignored or displaced in favor of those who booked later at higher prices. This is clearly fraudulent behavior.
We will be reporting this incident to the relevant authorities. HotelsCombined must also take responsibility for allowing such accommodations to be listed and for failing to p
hyojin
hyojin, viaje de 2 noches
Opinión verificada de un huésped de Hoteles.com
