Contacta a la propiedad, como mĆnimo, 24 horas antes de tu llegada para organizar el check-in. Utiliza la información de contacto incluida en la confirmación de la reservación.
Se realizarÔn remodelaciones en la propiedad del 7 de agosto de 2025 al 6 de septiembre de 2025 (fecha de finalización sujeta a cambios). Se afectarÔn las siguientes Ôreas:
Alberca
Durante el periodo de remodelación, habrÔ otras instalaciones disponibles fuera de la propiedad.
Durante la remodelación, el motel harÔ todo lo posible por reducir al mÔximo los ruidos y las molestias.
NiƱos y camas adicionales
Hay cunas disponibles por NZD 15.0 por noche
Alberca, spa y gimnasio (si corresponde)
El acceso a la alberca estĆ” disponible de 07:00 a 22:00
Acceso a las aguas termales de 07:00 a 21:00
PolĆticas
Esta propiedad no cuenta con elevador.
Para tu tranquilidad, el hospedaje estĆ” equipado con detector de humo.
Overall the stay was good. The condition is the carpeting was pretty poor and the smell when you first entered the room was very ācleanser-eskā. Beds were comfortable. We didnāt care to use the mineral pools as they were in enclosed structures that were dark and humid.
I liked the thermal pools at this property. Carpet needs a deep cleaning or removed entirely. Lots of cobb webs in thr thermal pool area. Lights were a nice touch in the thermal pool but needed maintenance as quite a fee weren't working. Staff was amazing and the breakfast was more than expected. Overall a nice stay
Smooth arrival and departure, with onsite laundry service and full kitchen made for an easy entry to Rotorua. Their thermal pools are private, with a beautiful, mural and evening time mini lights.
The staffing team were consistently helpful, warm, and personable.
Very spacious and comfortable. Spotlessly clean. Very generous continental breakfast. Staff very friendly and helpful. A great place to stay for a couple of nights.
Very comfy room. Lovely mineral spa on site. Easy 10 min walk to Kuirau park with its thermal pools. Another 10 min walk to Eat Streat where all the restaurants are. Great. Can highly recommend.
Due to some issue with the natural hot water supply for the mineral pool, it was out of action for our stay . The managing staff more than made up for that with generous offers of vouchers to the aquatic center and dinner vouchers at a fine Irish pub .. all that and chocolate fish to welcome us .. legends !
Finding the Cleveland motel was a gem! The staff were lovely and welcoming. The lady at the front desk was delightful and so informative. We always felt safe. There were trampolines and swings for the children. Unfortunately the thermal pools werenāt working however they provided meal vouchers and swim vouchers to make up for it. The room and fridge was very clean. The kitchen had everything we needed for 2 nights. Two decent sized bedrooms. You need a car to stay here as itās not walking distance. Overall better thank expected given itās 3 stars.
Wir hatten das Hotel gewƤhlt weil es ein Thermalpool hat. Leider wurde uns nur 2 Tage vor Anreise mitgeteilt das dieser auĆer Betrieb ist. Als Kompensation wurden uns ein Restaurant- und Schwimmbadgutschein gegeben.
ZusƤtzlich haben wir ein Zimmer-Upgrade erhalten.
Das Zimmer war sehr gut, mit kompletter Küche und modernen Bad.
ParkplƤtze direkt am Zimmer.
Frühstück war verfügbar, als Selbstabholung von der Rezeption.
Overall our stay was very pleasant, relaxing and comfortable. The staff were quick to resolve any issues we had. We were given vouchers to substitute the maintenance of the thermal pools which we really appreciate and enjoyed. I loved that there was plenty of parking. The Unit we stayed in was modern, super clean and minimalistic. Like a breath of fresh air.