I would give zero stars if it was an option - don't stay at this hotel if you value your privacy, security, and peace of mind while on vacation!
A hotel stay should be a place where you can feel safe and enjoy your time away without worrying about your personal belongings - however, my experience at this hotel was the complete opposite!
After checking out, I discovered that a jewelry box containing all of my jewelry had disappeared from my room. I had last seen it on the morning of our departure. The loss included not only valuable items, but also pieces of sentimental value that can't be replaced.
What has stayed with me most is the deeply unsettling feeling that my belongings could disappear from my room during my stay. As a guest, you trust that your privacy is respected and that the room you are paying for is a secure space. Having that trust broken left me feeling extremely uncomfortable.
The hotel's handling of the situation only made matters worse. Rather than taking ownership of a serious incident involving a guest's missing property, I was repeatedly told to call back later for updates and was left chasing the hotel for answers. There was no sense of urgency, accountability, or genuine concern for what had happened.
I would never stay here again, and I can’t recommend this hotel to anyone looking for a safe and enjoyable stay. The disappearance of my belongings was bad enough, but the loss of trust and feeling of safety will stay with me long after this trip...