4/10 Regular
30 ago. 2025
No wifi and desk person was not very helpful. Micro didn’t work, but desk person came right away and fixed it.
No parking due to hotel’s anniversary party and we (senior citizens) had to park on the street with a tough incline. We had to struggle to carry our luggage up the incline and to our room. No help was offered when we asked about a cart. “There might be one at the back” was our answer.
The unusual layout of the hotel was not well explained and we had to investigate to find where the 2nd floor was (the parking lot entered into the 2nd floor).
It was very confusing and very disappointing visit. “Connection is very poor here,” was the explanation for the wifi.
It’s a beautiful and modern hotel but no “service” makes the building less beautiful!!!
Henna
Henna, viaje de 2 noches en familia
Opinión verificada de un huésped de Hoteles.com
