I stayed in Santiago for about two and a half weeks and stayed at a few places, even a fancy hotel in the higher end area of Las Condes. Yet this place, BHB Hotel, hands down was the best place I stayed at! From the friendly service to the coziness of the atmosphere to the extreme cleanliness of the rooms, this place was superb. The only con is that the front desk/reception isn't 24/7. I went out in the evening with a friend and was ready to go back to my hotel around 11:30 or so and I couldn't get it because I forgot my key. Fortunately I do have friends in Santiago, so I stayed with them. Just make sure if you go out in the evening to take your key with you so you can get back in! But other than that, this is one of the most favorite places I have stayed at during my year of being a nomad. I have stayed at hotels, AirBnbs and guesthouses around the world and this place is definitely memorable in positive ways. If I ever come back to Santiago, this is the place I will stay, no questions asked.