Arrow Hotel, near Basel Zoo, offers a cozy retreat with free in-room WiFi and self parking. Enjoy the convenience of express check-in and unwind by grabbing a snack from the vending machine.
Arrow Hotel is a great choice for a stay in Hégenheim. You'll have free perks like WiFi and self parking.
At a glance
DONE
Hotel size
22 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Check-out time is 11:00 AM
DONE
Special check-in instructions
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Shared microwave
Services
Front desk (limited hours)
Luggage storage
Facilities
Fireplace in lobby
Television in common areas
Accessibility
Elevator
Elevator door width (inches): 43
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Sleep well
Soundproofed rooms
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Guidebooks/recommendations
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 8 for children
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Arrow Hotel Hotel
Arrow Hotel Hégenheim
Arrow Hotel Hotel Hégenheim
Frequently asked questions
Does Arrow Hotel offer free cancellation for a full refund?
Yes, Arrow Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arrow Hotel ?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Arrow Hotel ?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Arrow Hotel ?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in is available.
Is there an onsite casino at Arrow Hotel ?
No, this hotel doesn't have a casino, but Grand Casino Basel (6-min drive) and Casino Barriere De Blotzheim (6-min drive) are both nearby.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Arrow Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.2
Amenities
9.4
Staff & service
9.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 14, 2026
Clean room and very kind staff
Kristina
Kristina, 1-night trip
Verified
10/10 Exceptional
Apr 15, 2026
Good value for money. Clean, modern, and quiet.
Raquel
Raquel, 1-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Clean great sized modern room, lovely approachable staff, fantastic breakfast, EV charging facility, highly recommended
mark
mark, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Great, small & new hotel. Perfect for a shorter stay. It was very clean & tidy.
Janis
Janis, 1-night trip
Verified
10/10 Exceptional
Nov 29, 2025
Room was very clean. Front desk clerk was friendly and helpful. Highly recommend!
Dan
Dan, 1-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Clean Room
Senthuuran
Senthuuran, 1-night trip
Verified
10/10 Exceptional
Aug 22, 2024
Modern and very confortable accomodation!
Franca
Franca, 1-night trip
Verified
10/10 Exceptional
May 2, 2025
Great stay and great staff. We struggled to find restaurants in the area that had good reviews and were actualy open the night we were there. Great value for the money.
T.J.
T.J., 1-night trip
Verified
10/10 Exceptional
Aug 31, 2024
Excellent stay for 6 nights
Confortable, brand new, great AC, lovely room.
Verified traveler
6-night trip
Verified
10/10 Exceptional
Jul 12, 2025
This hotel was amazing great rooms great facilities a short drive to the main centre and shopping, food, entertainment in the area was so nice. Wanted to stay another night but hotel was fully booked
Sarbast
Sarbast, 1-night trip
Verified
10/10 Exceptional
Jun 24, 2025
Excellent property! Very clean and comfortable rooms. Staff was very courteous. Breakfast was fantastic. Location was in a neighborhood but within walking distance to the little town with some good dining options. Definitely worth it!
Melinda
Melinda, 2-night trip
Verified
10/10 Exceptional
Oct 10, 2024
Very nice hotel
The Arrow hotel is modern, comfortable and clean. The room was spacious and the small kitchen unit was functional and very useful as part of our overnight stop. We would stay here again if it was on our route.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
May 4, 2024
Brand new hotel in a quiet location. Uber clean, super comfy bed, helpful and friendly staff
Mike
Mike, 1-night trip
Verified
10/10 Exceptional
Aug 16, 2024
Very friendly staff. Hotel and neighborhood were quiet. Comfortable room/bed/bathroom. Breakfast was good. Would stay here again.
Julie
Julie, 2-night trip
Verified
8/10 Very good
May 19, 2025
Excellent value for money
Easy self-checkin (arrived Sunday afternoon). Clean room with small private patio. Nice place to stay if you want to avoid Bâle hotel prices. Walking distance from Lidl. Would stay again.
Gilbert
Gilbert, 1-night trip
Verified
10/10 Exceptional
Jul 3, 2025
Quiet, clean, great breakfast, very helpful staff. Road construction was slightly irritating (not noisy) just a hindrance
Deborah
Deborah, 1-night trip
Verified
8/10 Very good
Jul 14, 2025
Great for quick stopover we stayed in a suite with lots of room. Only issue thin ceiling so noise from early mornibg
Nicola
Nicola, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2024
Modern, clean and comfortable hotel
Whilst the location may not be the most scenic, inside the hotel is really modern, clean and comfortable. The staff were really attentive. Recommended
Richard
Richard, 1-night trip
Verified
8/10 Very good
Jul 22, 2025
We were attending euro 2025 in Basel, so conveniently located. Alessio was also very helpful in terms of getting to and around Basel. We couldnt find the iron and ironing board, though
Chanda
Chanda, 1-night trip
Verified
10/10 Exceptional
Jan 23, 2025
Good value
Good hotel at quite location. Some restaurants within 5 minutes with car. Not so far from Basel when driving. Good value for money. Free parking outside hotel.
Peter
Peter, 1-night trip
Verified
8/10 Very good
Jul 28, 2025
The hotel was just over the boarder from Switzerland, easy accessible by walking, clean big rooms, lovely shower. Just slight problem with Tv which we ask reception twice about. Would definitely recommend
Lynn
Lynn, 2-night trip
Verified
8/10 Very good
Jun 29, 2024
Great place, boring breakfast
The breakfast was very dull, not a single vegetable or anything like it, just Bread, cheese, yoghurt, nutellla, few kinds of meat. Service and facilitets was amazing👌
Jacob
Jacob, 1-night trip
Verified
8/10 Very good
Apr 15, 2025
The Hotels doesn't seem to be accesible via train or bus. You have to either walk to hotel or drive /taxi. The hotel was having walls re-painted so there was a lot of mess in reception, but apart from that, the rooms were very big and offered just what was advertised. The bathroom was very nice.
Edgar
Edgar, 1-night trip
Verified
8/10 Very good
Sep 7, 2024
Very nice and stylish hotel. I like the idea of a self service terminal for checking in late or check out early, but it was not working as supposed to be. Due to the friendly night watch we were able to call everything went well.
We can highly recommend this place even if we only spend a few hours in the hotel
Anja
Anja, 1-night trip
Verified
8/10 Very good
Apr 22, 2025
We did not have a lift to the rooms we were allocated. Rooms were great. Parking was great. Entrance to the hotel is not great. Best to drive slowly to avoid damaging the vehicle. Surroundings appear a bit lonely.