Near Pontificia Catholic University of Ecuador, Fenix Hotel offers a vibrant retreat. Enjoy the international cuisine at Bennu Restaurant or unwind with a massage in the spa. With an arcade and art gallery on site, free in-room WiFi, and helpful concierge services, this hotel is perfect for families.
Queseras del Medio E11-205, Frente al Hospital Militar, Quito, Pichincha, 170150
What's nearby
Pontificia Catholic University of Ecuador - 1 min walk - 0.1 km
National Polytechnic School - 1 min walk - 0.1 km
House of Ecuadorian Culture - 3 min walk - 0.3 km
General Rumiñahui Coliseum - 5 min walk - 0.5 km
National Assembly of Ecuador - 10 min walk - 0.9 km
Getting around
Mariscal Sucre Intl. Airport (UIO) - 59 min drive
Chimbacalle Station - 10 min drive
Tambillo Station - 24 min drive
Universidad Central Station - 27 min walk
El Ejido Station - 9 min walk
La Alameda Station - 12 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Poliburguer - 10 min walk
Cafeteria - 5 min walk
Pizza Planet - 10 min walk
Los exquisitos cevichochos De La Roca - 9 min walk
McDonald's - 7 min walk
About this property
Fenix Hotel
You'll be in a fantastic location at Fenix Hotel, just a 5-minute walk from National Polytechnic School and Pontificia Catholic University of Ecuador. Guests can indulge in hot stone massages and enjoy international cuisine at Bennu Restaurant, which is open for breakfast, lunch, and dinner. A 24-hour fitness center and a bar/lounge are other highlights. Public transportation is just a short walk: El Ejido Station is 9 minutes and La Alameda Station is 12 minutes.
At a glance
DONE
Hotel size
50 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 3 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekend mornings 7:00 AM–10:30 AM
Hosted evening meals daily for a surcharge
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (late night)
Traveling with children
Children stay free (see details)
Children's menu
Art supplies
What to do
Pool table
Working away
24-hour business center
Meeting room
Conference center (215 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
24-hour fitness center
Art gallery on site
Arcade/game room
Banquet hall
Reception hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Home comfort
Heating
Iron/ironing board
Sleep well
Down comforter
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
Highchair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Special features
Dining
Bennu Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Optional extras
Full breakfast is offered for an extra charge of approximately USD 10.27 for adults and USD 10.27 for children
Airport shuttle service is offered for an extra charge of USD 67.20 per vehicle (roundtrip)
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 20.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 17.25 per pet, per day
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Barnard Hotel
Barnard Hotel Quito
Barnard Quito
Barnard Hotel
FENIX HOTEL Hotel
FENIX HOTEL Quito
FENIX HOTEL Hotel Quito
Frequently asked questions
Does Fenix Hotel offer free cancellation for a full refund?
Yes, Fenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Fenix Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 17.25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Fenix Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Fenix Hotel?
Yes, an airport shuttle is available. The charge is USD 67.20 per vehicle roundtrip.
What are the check-in and check-out times at Fenix Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Fenix Hotel and nearby?
Fenix Hotel has a 24-hour fitness center and an arcade.
Are there restaurants at or near Fenix Hotel?
Yes, Bennu Restaurant offers international cuisine.
What's the area around Fenix Hotel like?
Fenix Hotel is in Itchimbia, a short 9-minute walk from El Ejido Station and 8 minutes' walk from General Rumiñahui Coliseum.
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Reviews
Fenix Hotel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
7.4
Location
8.8
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
6/10 Good
Nov 28, 2025
This is a decent hotel. Very basic. Nothing special, but clean and safe.
David
David, 4-night trip
Verified
10/10 Exceptional
Oct 3, 2023
Very good Hotel
Very clean and safe hotel. Staff is very attentive.
Erika
Erika, 2-night trip
Verified
10/10 Exceptional
Dec 23, 2024
Its location is strategic, as it is about 10 minutes from the historic center of the city. It is excellent when there are events at the Rumiñahui Coliseum, as it is about 200 meters away. The service is excellent and the attention is very friendly.
Joe
Joe, 3-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Very friendly, helpful, happy staff! The room and the bed was excellent.
It is petfriendly. The food was good.
Barbara
Barbara, 1-night trip
Verified
8/10 Very good
Dec 20, 2025
Velan room
Alexandra Isabel
Alexandra Isabel, 2-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Family-friendly
Gerald
Gerald, 3-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Excellent
Carlos A.
Carlos A., 1-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Everything
Byron
Byron, 8-night trip
Verified
10/10 Exceptional
Jul 30, 2025
Very nice
Gerald
Gerald, 2-night trip
Verified
8/10 Very good
Dec 3, 2025
Yes 👍
Jorge
Jorge, 4-night trip
Verified
10/10 Exceptional
Jan 30, 2025
Excelente
Verified traveler
1-night trip
Verified
10/10 Exceptional
Nov 9, 2022
Close to everything
George
Verified
10/10 Exceptional
Nov 11, 2022
The friendly and professional staff
Juan
Juan, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Its ok
Cleber
Cleber, 1-night trip
Verified
2/10 Poor
Nov 4, 2024
Food was terrible
Jose
Jose, 1-night trip
Verified
10/10 Exceptional
Oct 4, 2022
Excellent for families!
I stayed at the Fenix hotel with my family. We have a great experience, the attention of the staff was excellent, the hotel was clean as well as our rooms. The breakfast was varied and the staff was attentive to stocking the food during it. Although the area is high traffic, the rooms we were assigned allowed us to rest without interruptions. I'll be back in the future!
Alex
Alex, 1-night trip
Verified
6/10 Good
Aug 28, 2025
We didn’t get the room we reserved, it was only one with that description I showed them the picture they said it was taken, the room was small.
We didn’t get the drink we had in the reservation by Expedia. The food in the restaurant was terrible and expensive, the breakfast eggs uncooked and the bread old. The early check in was half of the booking price plus taxes. The front desk staff was not that great, however the housekeeper was nice
ximena
ximena, 1-night trip
Verified
8/10 Very good
Jul 8, 2023
Ok
Vanessa
Vanessa, 4-night trip
Verified
6/10 Good
Jul 26, 2025
Didn’t like
For those who need to go to the Coliseo, the hotel is very close, so it’s worth staying there for the convenience. But I didn’t like the breakfast — very few options and overall quite poor.
Service varies. I was well attended by some staff members but very poorly received by others.
The room has no windows and no air conditioning.
Access involves stairs, and even though there is an elevator, you still always have to use stairs.
I didn’t think it was terrible, but I was disappointed. I expected more.
Thomas
Thomas, 3-night trip
Verified
10/10 Exceptional
Apr 14, 2026
Llegamos tarde en carro y el servicio fue super atento y cordial, nos colaboraron en todo. El desayuno buffet estuvo variado y muy buenos ingredientes, fruta fresca y huevos frescos de dos tipos. Ideal para moverse a otra ciudad de paso o en el metro, se encuentra muy cerca.
Mary
Mary, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Muy buen hotel.
Cerca del coliseo
Daniela
Daniela, 1-night trip
Verified
4/10 Fair
Nov 20, 2025
Al momento del arribo al hotel al recepcionista no le gustó q llegue con una reserva y busco la manera de cobrarme un adicional y lo hizo. Aparte me dieron una habitación vieja nada q ver la relación costo beneficio. NO LO RECOMIENDO PARA NADA!!!!
Well
Well, 1-night trip
Verified
10/10 Exceptional
Nov 8, 2025
El menú del desayuno, súper que saludable y su servicio de Restaurante 24 horas y comida muy buena