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Novotel Ha Long Bay

4.0 star property
Bayfront hotel with 2 bars/lounges, near Bai Chay Beach

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Photo gallery for Novotel Ha Long Bay

Exterior
Executive Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
2 bars/lounges, poolside bar
Exterior
Front of property - evening/night
Located near Bai Chay Beach, Novotel Ha Long Bay offers a stylish retreat with shopping on site and ocean views from the Square restaurant. Unwind by the outdoor pool or relax in the garden while taking advantage of high-speed WiFi, coffee shop/cafe and attentive multilingual staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Pool
  • Bar
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 7 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is $30
$34 total
includes taxes & fees
Feb 24 - Feb 25

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room, 2 Twin Beds, Bathtub

View from room

Standard Twin Room, 2 Twin Beds, Bathtub

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 32.0 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

View from room

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

View from room

Standard Twin Room, 2 Twin Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Day bed
Blackout drapes/curtains
Eco-friendly toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Memory foam bed
Blackout drapes/curtains
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
160 Ha Long Road, Bai Chay Ward, Ha Long, Quang Ninh, 36000

What's nearby

  • Bai Chay Beach - 8 min walk
  • Dragon Park - 2 min drive
  • Ha Long International Cruise Port - 3 min drive
  • Ha Long Night Market - 3 min drive
  • Halong Bay Marina - 8 min drive

Getting around

  • Haiphong (HPH-Cat Bi) - 53 min drive
  • Van Don Intl. Airport (VDO) - 60 min drive
  • Ga Ha Long Station - 11 min drive
  • Cai Lan Station - 11 min drive
  • Cang Cai Lan Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Papa‘s BBQ - ‬4 min walk
  • ‪Cong Ca Phe - ‬7 min walk
  • ‪Novotel Lobby Bar - ‬1 min walk
  • ‪Công Viên Hoàng Gia - Royal Amusement Park - ‬1 min walk
  • ‪Nha Hang Vietnam - ‬6 min walk

About this property

Novotel Ha Long Bay

When you stay at Novotel Ha Long Bay, you'll be within a 10-minute drive of Halong Bay Marina. Guests can take a dip in the outdoor pool or grab a bite to eat at Square restaurant, which serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a fitness center.

Languages

Chinese (Mandarin), English, Korean, Vietnamese

At a glance

DONE

Hotel size

    • 225 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu

What to do

  • Shopping
  • Beach nearby
  • Kayaking nearby

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Conference space (4090 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Square restaurant - This poolside restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge Bar - This poolside bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Poolside bar - This poolside bar serves brunch, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 425000 per person
  • Airport shuttle service is offered for an extra charge of VND 1190000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for VND 800000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Ha Long Bay Novotel
Novotel Ha Long Bay
Novotel Hotel Ha Long Bay
Novotel Ha Long Bay Hotel Halong Bay
Novotel Halong Bay
Novotel Ha Long Bay Hotel
Novotel Ha Hotel
Novotel Ha
Novotel Ha Long Bay Hotel
Hotel Novotel Ha Long Bay Ha Long
Ha Long Novotel Ha Long Bay Hotel
Hotel Novotel Ha Long Bay
Novotel Ha Long Bay Ha Long
Novotel Hotel
Novotel
Novotel Ha Long Bay Hotel
Novotel Ha Long Bay Ha Long
Novotel Ha Long Bay Hotel Ha Long

Frequently asked questions

Does Novotel Ha Long Bay offer free cancellation for a full refund?

Yes, Novotel Ha Long Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Ha Long Bay?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Novotel Ha Long Bay?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Novotel Ha Long Bay?

Yes, there's free self parking.

Is airport shuttle service offered by Novotel Ha Long Bay?

Yes, an airport shuttle is available. The charge is VND 1190000 per vehicle one-way.

What are the check-in and check-out times at Novotel Ha Long Bay?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Novotel Ha Long Bay and nearby?

Have fun with nearby activities like boat tours and kayaking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. Novotel Ha Long Bay also has a garden.

Are there restaurants at or near Novotel Ha Long Bay?

Yes, Square restaurant offers international cuisine, ocean views, and poolside dining.

What's the area around Novotel Ha Long Bay like?

Novotel Ha Long Bay is a short 8-minute walk from Bai Chay Beach and 20 minutes' walk from Bai Chay Market.

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Novotel Ha Long Bay Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Good
poonam, 1-night trip

10/10 Exceptional

The staff were friendly and the food in their restaurant was lovely.
husna, 2-night trip

10/10 Exceptional

I enjoyed the food from the restaurant. Hotel staff were helpful.
Jamie, 1-night trip

10/10 Exceptional

Excellent Room Design
XUAN TRU, 2-night trip

6/10 Good

The staff was great but the hotel could use a makeover.
Thomas, 1-night trip

10/10 Exceptional

The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi
Van Duc, 2-night trip

10/10 Exceptional

Hospitality with Smile at Novotel Halong Bay
We stayed 4 nights at NOVOTEL Halong bay our stay was comfortable relaxing . Most of staff was friendly & halpful . Special mention of Ms Trang at reception always go to extra mile to see smile on guest face & staff at time of BF
ASHOK, 4-night trip

10/10 Exceptional

Excellent staff! I asked for dessert, the first two nights, of my stay, and there wasn’t any. One of the staff gifted me a slice of brownie cake, the following day. She also came to the pool area with hot tea and cookies. My final night there, the kitchen staff sent out dessert for me!
Karen Jean, 5-night trip

6/10 Good

Hotel outside and surrounding looking good but in the room need maintenance. Water leaking in the taps of the bathroom. Hotel have a distance 1/2 km walking down to the beach inconveniences for whoever not good walking🙂
John, 5-night trip

8/10 Very good

Bar food ok not restaurant food some unavailable told us 20 minutes after we ordered chicken was so tough couldn’t eat it
Nigel, 3-night trip

8/10 Very good

i could not sleep beacause It was performimg and concert late at night in front of Hotes of City hall park area and Too many kids chatttering in the corridors of the hotel does not take any restrictions
James myongtong, 2-night trip

4/10 Fair

This hotel is not suitable for families with young children. There is loud music until midnight every day. The backside of the building is partly damaged. The carpark has no proper lightnings and is messed up with a lot of old stuff (motor cycling parking). Inside our apartment there have been a lot of ants. Generally this hotel has seen his best years already and need to be maintained significantly.
Sebastian, 2-night trip

4/10 Fair

My room 916 has several issues. It is not soundproof, and I can hear the kids next door screaming and playing. The drainage in the shower stall is clogged with hair. The toilet does not have a bidet sprayer. The mini-fridge is old. The hotel is located near the city square, where they play loud DJ music until midnight, which is a nightmare for anyone who wants to rest. My wife has to wear her AirPods to block out the loud music. The outdoor pool on the first floor does not have a dressing room. As a result, guests after swimming need to return to their rooms to change their clothes, which inevitably wets all the elevators. The food is average or below average. Overall, I would not recommend this hotel.​​​​​​​​​​​​​​​​
Tan, 2-night trip

2/10 Poor

We were given our rooms on the 10th floor. Upon walking out of the elevator, the entire floor was pitch black like a horror movie. We stood there with our phone flashlights for about 5 minutes and still nothing. Started freaking out as a group so went back to the elevator and found a hotel wall phone. Yikes… what an experience! An empty hotel with no greeters or anyone working the front entrance, then a pitch black level to our hotel room. Never again
Chi, 1-night trip

2/10 Poor

We booked a family Deluxe Room at the hotel at it stated it slept 4 people and came with a Sofa Bed and a day Bed. The Sofa bed ended up being a bench that the hotel wanted to charge us for. After confirming that the 'Sofa Bed' was included in the booking they wanted to charge us for the sheets and pillow for it?? The room was really nice, but the information on the booking was incorrect and our older son was not able to sleep on a bench for a few nights. We ended up checking out after an hour and took a loss on the booking as I was not able to get a refund. I booked a hotel down the block that was more comfortable and accommodating. I was very disappointed with Novotel as the hotel was completely empty and they could have provided us with a room that would have worked for my family. Especially when the booking stated it slept 4 people and came with a Sofa Bed...which it did not. Very disappointed in the service provided.
David, 2-night trip

4/10 Fair

This was meant to be a four star hotel but I didnt think it was. First of all, the greeting was awful. It was that bad, I wouldnt consider I had a greet and meet. Staff looks disengaged. There was a smell to the hotel. Rooms were old and wooden floors were creaking. The lift doors could really do with a clean. There isn't much lighting in the rooms or the halls. It was very dim all round. The hotel location as it was near the beach clubs, not only you heard some of the music but you would feel the vibration at night. Check in and check out was easy and quick though. Food was expensive than anything at the hotel as expected so I just went outside for food. Even then it is a lot less options than in the centre. Its meant to be opposite the Ha long night market and I thought there would be food stalls and others but there isnt much so we ended up going to the convienence store. Overall I would never come back to this hotel. It's like a ghost town.
Estee, 3-night trip

8/10 Very good

Katja, 2-night trip

8/10 Very good

Ricardo, 4-night trip

8/10 Very good

CHUL, 1-night trip

8/10 Very good

KIM WON HEE, 2-night trip

8/10 Very good

Ross, 2-night trip

8/10 Very good

4-night trip

8/10 Very good

Tuan, 2-night trip

10/10 Exceptional

nils, 2-night trip

10/10 Exceptional

Kwangcheol, 1-night trip