The room was great, a spacious size for a single room. The bed was so comfy and softer than other beds I've tried in SEA, and the linens all clean and fresh.
Room amenities and facilities - AC worked well although I preferred to have the window open during the day, internet was fast with no issues at all, microwave and fridge freezer worked with no issues. It was incredibly clean. I didn't use the washer/dryer but would do if I stayed again for longer.
Only two lifts but I rarely waited more than a couple of mins to use. I was on the 18th floor, there were stairs but many of them!
The bathroom was again super clean and the shower was great for temperature and pressure. Hairdryer provided as well as shampoo, conditioner and bodywash.
I'd definitely come here again. The staff were so helpful and friendly and I liked Incheon and the transport was so easy to use to get around.