Hotel Berner Zell am See

4.0 star property
Zell am See ski-in/ski-out hotel with spa and ski storage

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Nestled adjacent to a golf course, Hotel Berner Zell am See offers an upscale retreat. Treat yourself to a massage at the onsite spa, indulge in breakfast and dinner at the on-site restaurant, or unwind with mountain biking and ice skating activities. Enjoy free WiFi in your room and explore shopping options on site.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Airport transfer
  • Bar
  • Free breakfast
  • Spa
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Why we love this property

Spa serenity
The full-service spa offers daily massages to soothe weary muscles. A sauna, steam room, and Turkish bath create the ultimate mountain relaxation experience.
Beaux Arts mountain charm
Discover breathtaking mountain views from this hotel on the boardwalk. The historical district setting and garden showcase its Beaux Arts architecture.
Culinary experiences
This hotel features a restaurant serving regional cuisine and a bar for evening unwinding. Free buffet breakfast adds to the culinary experience.

Room options

Available filters for rooms
Showing 4 of 4 rooms

Double Room, 1 Double Bed, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Connecting rooms available
Flat-screen TV
Down duvet
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Furnished balcony
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
Hair dryer
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed, Balcony, Mountain View

Highlights

Furnished balcony
Separate sitting area
Connecting rooms available
Flat-screen TV
Down duvet
Blackout drapes/curtains
Bathrobes
Hair dryer
Furnished balcony
Separate sitting area
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Connecting rooms available
Flat-screen TV
Down duvet
Blackout drapes/curtains
Bathrobes
Hair dryer
Furnished balcony
Separate sitting area
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed, Balcony, Lake View

Highlights

Furnished balcony
Separate sitting area
Connecting rooms available
Flat-screen TV
Down duvet
Blackout drapes/curtains
Bathrobes
Hair dryer
Furnished balcony
Separate sitting area
Connecting/adjoining rooms available
Blackout drapes/curtains
Down comforter
Bathrobes
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Niklaus - Gassner - Promenade 1, Zell am See, Salzburg, 5700

What's nearby

  • Lake Zell - 3 min walk - 0.3 km
  • City Xpress Ski Lift - 3 min walk - 0.3 km
  • Zell am See Leisure Centre - 8 min walk - 0.7 km
  • Zeller See Beach - 8 min walk - 0.7 km
  • AreitXpress Cable Car - 3 min drive - 2.8 km

Getting around

  • W.A. Mozart Airport (SZG) - 77 min drive
  • Zell am See Station - 6 min walk
  • Maishofen-Saalbach Station - 7 min drive
  • Bruck-Fusch Station - 8 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bella Bean - ‬5 min walk
  • ‪Zeller's Cafe - ‬6 min walk
  • ‪Asia 2 Go - ‬6 min walk
  • ‪Café Mosshammer - ‬6 min walk
  • ‪Insider - ‬6 min walk

About this property

Hotel Berner Zell am See

Hotel Berner Zell am See allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 10-minute drive of Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a sauna are other highlights. Ski passes and storage are also available.

At a glance

DONE

Hotel size

    • 36 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 8:30 AM - 10:00 PM
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (during limited hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge

What to do

  • Mountain biking
  • Helicopter/airplane tours
  • Ice skating
  • Shopping
  • Beach nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby
  • Sledding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1952
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Beaux Arts architecture

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Berner Spa. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.05 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Berner Hotel
Berner Hotel Zell am See
Berner Zell am See
Hotel Berner
Hotel Berner Zell am See
Hotel Berner Zell am See Hotel
Hotel Berner Zell am See Zell am See
Hotel Berner Zell am See Hotel Zell am See

Frequently asked questions

Is there a pool at Hotel Berner Zell am See?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Berner Zell am See?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Berner Zell am See?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Berner Zell am See?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Berner Zell am See?

Check-in start time: 4 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.

What is there to do at Hotel Berner Zell am See and nearby?

Have fun with onsite winter activities like ice skating. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Berner Zell am See also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Hotel Berner Zell am See?

Yes, there's an onsite restaurant that offers Regional cuisine.

Does Hotel Berner Zell am See have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel Berner Zell am See like?

Hotel Berner Zell am See is located on the boardwalk/promenade, a short 6-minute walk from Zell am See Station and 5 minutes' walk from City Xpress Ski Lift.

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Reviews

Hotel Berner Zell am See Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.8

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities

Reviews

10/10 Exceptional

Quiet and safe. Staff is supper.
Regina, 1-night trip

4/10 Fair

The bed was not made, no sheets. When I realized the problem it was too late and had no assistance.
Miguel, 1-night trip

6/10 Good

We recently stayed at this hotel for 2 nights. When you enter , the lobby area is nice . And that’s about it. The room we stayed in was dated and the carpet was full of stains. In a 4 star hotel the standards for cleanliness should be higher. We had the most unpleasant experience for 2 days at breakfast. We walked in the restaurant and waited to be seated. The majority of tables were nicely done . The hostess had a hard time locating our name on the guests lists and when she was able to confirm we had the breakfast included in our stay she led us to a table that needed to be done. Ok, no big deal we thought. It’s the 1st day and they were not prepared for us. But unfortunately this happened again on the 2nd day. No table ready for us! We felt treated like 2nd class citizens. We are well travelled and this is by far one of the most disappointing stay we ever had. Not a single time we heard an apology.
Diana, 2-night trip

10/10 Exceptional

Henkilökunta on erittäin ystävällistä. Rauhallinen ja viihtyisä hotelli. Yksi mukavimmista hotelleista missä olen ollut. Ainut pieni miinus on ilmastoinnin puuttuminen.
Maritta, 6-night trip

8/10 Very good

Lovely location and great views from the pool terrace. We upgraded to a lake side suite, which was lovely. Staff couldn't do enough for you. Spa was superb, sauna, steam room and lovely pool. Breakfast buffet very good too. Was disappointed that the rooms were somewhat old fashioned. They had no air-conditing or even a fan. Bathroom was small with seperate toilet. Plastic glasses and cups, not what i would expect of a hotel of this standard.
5-night trip

10/10 Exceptional

Absolutely fantastic! Would certainly recommend The staff couldn’t have been any more helpful 😃👌
1-night trip

10/10 Exceptional

Spectacular staff with a nice and quiet location

Overall, we loved this property and would stay here again. It is close enough to the Old Town, but far enough away to be extremely quiet and relaxing at night. The property is uphill so if you have difficulty walking or are really out of shape probably not a good location. The staff were absolutely wonderful, particularly the front desk. Extremely friendly and helpful. They have a reasonably priced bar with cold beer and good wine available. Breakfast buffet decent, but not great. They offer a limited 5-course menu daily with items changing at an unbelievably reasonable price with very reasonably priced wines. Many people understandably eat here for dinners and we thought it was a great value. Bedroom was good, although we thought it would have air conditioning which was the only complaint since it was summer. The junior suite we had was worth every penny having a nice, roomy balcony with a spectacular view. Only other negative is that the WiFi is terrible, regardless of where you are in the hotel. We basically had to turn it off just to get a web page to load.
Benjamin, 3-night trip

10/10 Exceptional

راح اسكن فيه المره الجايه

فندق ممتاز جدا
Abdullah, 5-night trip

10/10 Exceptional

Great location and comfort

A memorable view of the lake, the nature (saw a badger) and excellent service.
ALEXEY, 8-night trip

10/10 Exceptional

Good quality friendly hotel

Had very good stay at hotel which is well positioned in Zell am See. Received a warm welcome and room upgraded to a junior suite which was brilliant and very comfortable. Service in the hotel was excellent. Front of house staff all wear traditional Austrian dress. It was also nice to relax in the Spa and outside pool after a day out walking the hills. Only criticism would be lack of air conditioning in the room. We slept with window and door onto balcony open to keep cool but meant we were woken early by dawn chorus! Would recommend hotel.
6-night trip

10/10 Exceptional

Traumferien

Das Hotel ist geradezu perfekt, vorallem auch die tolle Lage: Ruhig und trotzdem ist das Zentrum in wenigen Schritten zu erreichen. Vorallem die sehr familiäre Atmosphäre hat uns gefallen und man wurde sogar mit Namen angesprochen, was wir bis anhin noch nie erlebten.
Irene, 7-night trip

10/10 Exceptional

Great hotel in a beautiful town

The hostess was very warm and welcoming. Welcome coffee and cake was provided. The summer pass cable car tickets were included. Breakfast was buffet style with cereal, meats and cheeses. Eggs cooked to order. A short walk to the lakeside. Room was warm and comfy with a nice view. Neat and clean. Outdoor Parking was on the property. We saw a covered garage, probably for winter months, not sure how big it is.
Shirley, 1-night trip

8/10 Very good

Lovely stay at Zell am See

Stayed here for 3 nights in summer, it was lovely. The hotel has great wellness facilities and is conveniently located just a few minutes away from bus station for excursions and cable car rides. Food was delicious and we felt well taken care of.
3-night trip

10/10 Exceptional

A very cozy hotel

Originally, I preferred a hotel right by the lake but i gave up finding that there was a railway nearby. That is why i picked this hotel and i felt I chose wisely. The hotel is located in a quiet neighborhood with its own parking space and a very short walk to downtown area. The room is of comfortable size and very clean; one can book a room with a lake view, too. The staff we came across are very friendly and helpful. We enjoyed our two night stay here and will definitely recommend this hotel.
Wen-ling, 2-night trip

10/10 Exceptional

A lovely and Warm Home From Home

Very good hotel to stay. Warm and friendly and breakfast is nice. Owner of the hotel even help unloading baggages, very enthusiastic in providing travel guidances. I might not be able to come back again, but definitely will recommend friends to stay here.
Jen-Yi, 1-night trip

10/10 Exceptional

Great hotel

Very nice and helpful staff who gave us a nice welcome with a glass of wine while we registered. Good restaurant, and walking distance to town. Room was quite large, had a nice balcony with view of mountains and lake. Parking was free, right in front of hotel.
World Traveler, 1-night trip

10/10 Exceptional

great service, good location

Reception greeted us by name and offered us two drinks to relax with while they took our luggage to our room. Excellent hotel, good location, great breakfast

10/10 Exceptional

Beautiful location, fantastic staff

We had a lovely 3 night stay here, having a front facing room with balcony overlooking town and lake - absolutely beautiful! We were greeted personally on arrival and the owner of the hotel showed us to our rooms - even parked our car for us in the garage. All the staff could not do enough for us and made our stay here very relaxing, friendly and welcoming - we definitely would like to stay here again!! Evening meal was 6 courses for 19 euros and was lovely. The hotel was right next to ski run and chair lift so you can ski right down to the hotel in winter.

10/10 Exceptional

Nice stay

Beautiful hotel with a very friendly staff. Nice spa/pool area. The room prices were quite expensive, but the hotel managed to meet our expectations. Would stay again.

10/10 Exceptional

Henkilökunta ensiluokkaista.

10/10 Exceptional

Great hotel. Very friendly staff. Excellent pool

Great hotel in an excellent location. Great breakfast and really friendly staff. We had a junior suite and the room was huge with plenty of storage space. The decor was traditional rather than modern but that just added to the experience. Highly recommended hotel. Excellent pool too.

4/10 Fair

My stay in Zell am see

I liked zell am see but the hotel was wrost thing there There are no professional work of the staff and they did not have any flexibility in the change rooms, I asked them manytimes to change my room and the hotel was empty of visitors, but they refused to do that because the hotel is full, I lived on the ground floor and it was annoying us to the presence of insects and our inability to open the windows and no air conditioning room, It was bad experience

10/10 Exceptional

Fantastisk service og hotell

Meget meget bra. Mitt favoritthotell. Vi blir møtt med håndhilsing og velkomsdrink. Vi får fast bord i restauranten som er det samme under hele oppholdet. Om sommeren får man et kort som gir deg gratis tilgang til utrolig mange aktiviteter i nærområdet. Dette gjelder nok flere hoteller.

10/10 Exceptional

Perfect

The lady at the reception is so nice and friendly, the hotel itself is comfortable, beautifully built in the marvelous Zell Am See, the breakfast is good, the rooms are large enough. One of the best experiences.

10/10 Exceptional

Relaxing and comfortable

Nice hotel, nice pool, great location -- quiet but still close to the town centre.