2/10 Mediocre
14 oct. 2025
Avoid
Got access to building but not the room, other helpful and established recidents tried but failed. The door would not open.Phone calls were made and promised return calls never happened. There was no duty of care shown by the ownership, surely there was a cleaner/caretaker close by who could have assisted. We were left in limbo. If, hypothetically we had gained access normally and found a major leak for example you can guarantee someone would have been round quickly. After about 1 hour we gave up rang again and told them we were seeking alternative accomodation. We eventually did at the 4th attempt at an inflated cost, no doubt they realised our desperation. Reclaiming our costs proved tiresome with no offer of compensation.
The building and corridors looked excellent, can't comment on the room if you cant gain access.
These type of places are great when functioning, but if theres a problem and the management dont have contingency plans in place and are unhelpful you are well and truely stuffed.
Mary
Mary, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
