Km. 181.5 Canton Asintal, Santa Cruz Mulua, Retalhuleu, 11003
What's nearby
Parque de Aventura Xejuyup - 11 min walk - 1.0 km
Xetulul Theme Park - 13 min walk - 1.1 km
Xocomil Waterpark - 13 min walk - 1.2 km
Dino Park - 20 min walk - 1.7 km
Quetzaltenango Central Park - 46 min drive - 49.3 km
Getting around
Retalhuleu (RER) - 25 min drive
Quetzaltenango (AAZ-Los Altos) - 105 min drive
Restaurants
Papa John’s - 12 min drive
Carnitas Rosy Retalhuleu - 13 min drive
Burguer King Retalhuleu - 4 min drive
Tacobell La Trinidad - 15 min drive
Café Barista - 14 min drive
About this property
Gran Karmel Hotel
Enjoy your visit to Santa Cruz Mulua with a stay at Gran Karmel Hotel. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the restaurant.
Languages
Spanish
At a glance
Hotel size
38 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free secured, uncovered onsite self parking
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Coffee/tea in a common area
Private dining
Services
24-hour front desk
Romance packages
Facilities
2 outdoor pools
Room amenities
Be entertained
43-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Laptop-friendly workspace
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: USD 114 per accommodation, per stay
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately USD 8 to 12 per person
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
Gran Karmel Hotel Hotel
Gran Karmel Hotel Santa Cruz Mulua
Gran Karmel Hotel Hotel Santa Cruz Mulua
Frequently asked questions
Does Gran Karmel Hotel offer free cancellation for a full refund?
Yes, Gran Karmel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Gran Karmel Hotel?
Yes, there are 2 outdoor pools.
Are pets allowed at Gran Karmel Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Gran Karmel Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Gran Karmel Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Gran Karmel Hotel and nearby?
Gran Karmel Hotel has 2 outdoor pools.
Are there restaurants at or near Gran Karmel Hotel?
Yes, there's an onsite restaurant.
Does Gran Karmel Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Gran Karmel Hotel like?
Gran Karmel Hotel is a short 13-minute walk from Xetulul Theme Park and 13 minutes' walk from Xocomil Waterpark.
Gran Karmel Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.4/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 5, 2024
Everything was Excellent
Rolando
Rolando, 2-night family trip
Verified Expedia guest review
2/10 Poor
Sep 20, 2024
They charge me double after I call Expedia and also very bad bad service about person