The Grand Westside Manila offers a delightful stay with a seamless check-in process. The staff is friendly and accommodating, creating a welcoming atmosphere. The rooms are clean and well-furnished, ensuring a comfortable and enjoyable experience. While the breakfast buffet is adequate, it could benefit from a wider variety of options. The check-out process is also smooth, and the hotel's location is excellent, being near major malls and close to the airport. However, there are a few drawbacks: after the two complimentary bottles of water, additional bottles come at a charge; the room, which accommodates four, only provides two sets of plates and cutlery complimentary; the buffet staff were not very attentive and did not clear dirty dishes promptly; the bathroom shower drain was slow, leading to minor flooding; and there was a musty, moldy smell coming from the area rug in the bedroom.