6/10 Bueno
2 feb. 2026
Stay was during the winter and I’m sure that’s why our visit was disappointing. The “Waterpark” 2 slides and a pool don’t let the name fool you. Slide you have to be 48 inches leaving just a pool for my littlest ones. One of the days the pool was shut down half the day. The slides were barely open anyways. The staff were very friendly. Room was fine, would be nice if every room had a broom and dustpan especially being on the beach. In the process of remodeling rooms (I’m assuming ours was remodeled) but there was no toilet paper holder, a few dishes were stocked, no sink space in bathroom. I’m sure the pool area is a lot better during the summer. One elevator was down which happened to be on the opposite side of hotel from our room not a big deal till I accidently locked me and my two, two years old out of the room and took the stairs barefoot carrying them as were were going to the pool only to get to a set of stairs completely covered in ice still. Would give it another chance but if had similar experience in the summer would be very disappointed.
Tiffany
Tiffany, viaje de 4 noches en familia
Opinión verificada de un huésped de Hoteles.com
