2/10 Mediocre
15 nov. 2025
Overall stay was just terrible.
We booked three rooms based on the high rating this hotel received in the past.
When we arrived, my own room had a strong smell of sewage (I had another colleague corroborate this).
I immediately asked to change rooms (a thing I have never done in all my years of travel) and was assigned another room. Unfortunately, whereas I booked a room with a kingside bed I now received a room with two queen size beds. No apology was offered at the time for the inconvenience.
The new room had a loud screeching sound coming out of the air vent. I recorded it and came back again to reception. I was told that I could not be moved even though I explained that the noise was so loud no one could sleep there.
I did stay up awake all night and had the pleasure of loud noises from the plumbing system added to the air vent noise. I recorded those too throughout the night.
In the morning when I checked out the person at reception finally apologized and offered a free breakfast.
I have never written a negative review of hotels. This is a first but the experience was truly aweful. By the way, after check out a maintenance person was at reception after checking my room and he acknowledged the loud noise.
Oren
Oren, viaje de 1 noche entre amigos
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