6/10 Bueno
1 ago. 2025
Staff? Amazing, room? Not so much
We were staying there because the pictures made the room look spacious and clean, plus the location was good. The room was spacious yes but the visuals was absolutely horrible, from walking out of the elevator to stepping into the room you definitely have to adjust. The room itself had a weird smell and the furniture had stains and bathroom tiles where forming fungus, the black spots where very big and the door had been busted because of the water that had been running over the bathtub. But even the corner of the room had formed black spots and mold. It was stay able since the sheets where clean and we cleaned the kitchen and bathroom before use plus opened a window to get rid of the smell. The staff there is so helpful and so sweet, same with the security guard. The staff isn’t present on arrival but rather virtually and they helped us a lot! Don’t be afraid to ask the staff to clean your room! And the place itself has a good location. But the filth of the room we stayed in which was for 4 is very concerning and I’m questioning how it’s even allowed.
Cliente verificado
Viaje de 4 noches en familia
Opinión verificada de un huésped de Hoteles.com
