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Biwako Hanakaido

3.5 star property
Hotel with 2 restaurants, near Lake Biwa

Choose dates to view prices

Escape to Biwako Hanakaido, a serene retreat near Lake Biwa. Unwind in the indoor mineral hot spring or indulge in aromatherapy, then savor Japanese cuisine at one of the two on-site restaurants. The library and bar offer perfect spots to relax, while high-speed WiFi keeps you connected.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Hot springs
  • Breakfast available
  • Sauna
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Garden
  • Library
  • Front-desk safe
  • Vending machine

Feel at home (6)

  • Rollaway/extra beds
  • Refrigerator
  • Television
  • Garden
  • Daily housekeeping
  • Elevator
The current price is $305
$337 total
Jun 2 - Jun 3

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Japanese-Western Style Special Suite with Open-Air Hot spring Bath

Japanese-Western Style Special Suite with Open-Air Hot spring Bath | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese-Western Style Special Suite with Open-Air Hot spring Bath

  • 96 sq m
  • Sleeps 5
  • 3 Twin Futons and 2 Large Twin Beds
  • Free WiFi

View all photos for Japanese-Western Style Room with Open-Air Hot spring Bath

Japanese-Western Style Room with Open-Air Hot spring Bath | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese-Western Style Room with Open-Air Hot spring Bath

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • Sleeps 6
  • 4 Twin Futons and 2 Large Twin Beds
  • Free WiFi

View all photos for Japanese-Western Style Room with Open-Air Bath

Japanese-Western Style Room with Open-Air Bath | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese-Western Style Room with Open-Air Bath

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Sleeps 5
  • 3 Twin Futons and 2 Large Twin Beds
  • Free WiFi

View all photos for Japanese-Western Style Room

Japanese-Western Style Room | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese-Western Style Room

9.6 out of 10
Exceptional
(4 reviews)
  • 61 sq m
  • Sleeps 5
  • 3 Twin Futons and 2 Large Twin Beds
  • Free WiFi

View all photos for Japanese Style Room 10 tatami

Japanese Style Room 10 tatami | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese Style Room 10 tatami

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room 8 tatami

Japanese Style Room 8 tatami | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese Style Room 8 tatami

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Twin Room with Open-Air Hot spring Bath

Twin Room with Open-Air Hot spring Bath | In-room safe, soundproofing, rollaway beds, free WiFi

Twin Room with Open-Air Hot spring Bath

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Twin Room

Twin Room | In-room safe, soundproofing, rollaway beds, free WiFi

Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room With An Open-Air Hot Spring Bath

In-room safe, soundproofing, rollaway beds, free WiFi

Twin Room With An Open-Air Hot Spring Bath

  • Sleeps 2
  • Free WiFi

View all photos for Japanese-Western Standard Suite With An Open-Air Hot Spring Bath

In-room safe, soundproofing, rollaway beds, free WiFi

Japanese-Western Standard Suite With An Open-Air Hot Spring Bath

  • Sleeps 6
  • Free WiFi

View all photos for Japanese-Western Style Special Suite With Open-Air Hot Spring Bath

In-room safe, soundproofing, rollaway beds, free WiFi

Japanese-Western Style Special Suite With Open-Air Hot Spring Bath

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Map
1-3 1-Chome, Ogoto, Otsu, Shiga-ken, 520 0101

What's nearby

  • Ogoto Onsen - 1 min walk - 0.0 km
  • Kiyomizu Temple - 29 min drive - 22.6 km
  • Fushimi Inari Shrine - 30 min drive - 21.8 km
  • Kawaramachi Street - 33 min drive - 24.8 km
  • Nishiki Market - 35 min drive - 25.4 km

Getting around

  • Kansai Intl. Airport (KIX) - 126 min drive
  • Biwako-Hamaotsu Station - 13 min drive
  • Kamisakaemachi Station - 14 min drive
  • Ogotoonsen station - 20 min walk

Restaurants

  • ‪スシロー 大津堅田店 - ‬3 min drive
  • ‪中華そば 殿 雄琴店 - ‬3 min drive
  • ‪麺屋 聖〜kiyo〜 - ‬15 min walk
  • ‪麺屋昊鶏 - ‬3 min drive
  • ‪パリス 雄琴店 - ‬6 min walk

About this property

Biwako Hanakaido

Biwako Hanakaido puts you just a 5-minute drive from Lake Biwa. Guests can indulge in massages or aromatherapy, and Ramupu, one of 2 restaurants, serves Japanese cuisine. Other highlights include a bar/lounge, a sauna, and a garden. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 43 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property's outdoor and indoor mineral hot springs will be under renovation from May 7, 2024 to July 31, 2024. The outdoor and indoor mineral hot springs will be available for women 3-5 PM, 8-10 PM, 6-8 AM and for men 5:30-7:30 PM, 10:30 PM-12:30 AM, 8:30-10:30 AM during this time.
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Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 7 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Library
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include massages. A variety of treatment therapies are provided, including aromatherapy. Private bath/onsen services include an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Ramupu - This restaurant specializes in Japanese cuisine.
Biwa Roman - This restaurant specializes in Japanese cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Japanese breakfast is offered for an extra charge of approximately JPY 2500 for adults and JPY 2000 for children

Children & extra beds

  • Rollaway beds are available for an additional charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Room rates do not include extra bedding or half board meals for children age 1-5. Meal surcharges apply.

Also known as

Biwako Hanakaido

Biwako Hanakaido Hotel

Biwako Hanakaido Hotel Otsu

Biwako Hanakaido Otsu

Biwako Hanakaido Otsu

Biwako Hanakaido Hotel

Biwako Hanakaido Hotel Otsu

Frequently asked questions

Does Biwako Hanakaido offer free cancellation for a full refund?

Yes, Biwako Hanakaido does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Biwako Hanakaido?

Sorry, pets aren't allowed.

Is parking offered on site at Biwako Hanakaido?

Yes, there's free self parking.

What are the check-in and check-out times at Biwako Hanakaido?

Check-in start time: 3:00 PM; Check-in end time: 8 PM. Check-out time is 11 AM. Contactless check-in is available.

What is there to do at Biwako Hanakaido and nearby?

Onsite recreation at Biwako Hanakaido includes hot springs. Enjoy amenities like a sauna and a garden.

Are there restaurants at or near Biwako Hanakaido?

Yes, there are 2 onsite restaurants, featuring Japanese cuisine.

Does Biwako Hanakaido have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Biwako Hanakaido like?

Biwako Hanakaido is in Ogoto, a short 4-minute walk from Ogoto Onsen.

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Reviews

Biwako Hanakaido Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was incredibly delicious and lavish with a wide variety of dishes. (12 reviews)
  • The onsen and massage services were highly recommended and provided a relaxing and rejuvenating experience. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
View
Massage
Lake

Reviews

Verified

10/10 Exceptional

Only stayed for 1 day. Not sure if there were sops nearby. The view was a beautiful lake view
Karisa, 1-night trip
Verified

10/10 Exceptional

2nd stay and still consistent with delicious food, friendly staff, calm and relaxing environment perfect for quiet getaway. Will come back again!
maria, 3-night trip
Verified

10/10 Exceptional

Balcony was great and entire room was super clean, great staff as well.
Marlon, 1-night trip
Verified

8/10 Very good

Most memorable stay of our trip. There’s a shuttle service from the station which was very helpful and makes commute easy. All the staff was very attentive and knowledgeable. The private onsen in the room was lovely. Kaiseki dinner and Japanese breakfast were excellent. We had a very lovely stay here and would highly recommend.
Alice, 1-night trip
Verified

10/10 Exceptional

The stay here was wonderful. The staff were amazing, the dining experience was perfect. Would recommend for anyone that wants a quiet onsen off the main travel path.
Andrew, 4-night trip
Verified

10/10 Exceptional

This charming onsen hotel by Lake Biwako offers a spacious, pristine room with an open-air onsen bath. Both dinner and breakfast were delectable. The staff were friendly and attentive, making our stay truly unforgettable.
Lon Lee, 1-night trip
Verified

10/10 Exceptional

Warm welcoming and great staffs
Jae, 1-night trip
Verified

8/10 Very good

Beautiful garden by restaurant
Peter, 1-night trip
Verified

10/10 Exceptional

Excellent service

Excellent service with hostess, wonderful dinner set with Chef.
Porsche, 1-night trip
Verified

10/10 Exceptional

The staff was extremely friendly, and they were also professional and clear about the guidelines for the onsen and dinner expectations. The food was incredible, the private bath was soothing. And the area is wonderful. Lake Biwa is a special place.
Alejandro, 2-night trip
Verified

10/10 Exceptional

The beef sashimi was the BEST thing we had our entire time in Japan. The traditional food were also very good while still having options for those who wanted more modern meals
Amelia, 1-night trip
Verified

10/10 Exceptional

Staff were very friendly and helpful. Everything was very comfortable and food was delicious. Baths are very nice and view of the lake is lovely. Would do again in the future
Benjamin, 1-night trip
Verified

10/10 Exceptional

We loved the Japanese authenic culture and service from time of arrival to room decoration. Best of all the yukata , dinning a d breakfasts with authentic Japanese dishes. The staff and hospitality are exceptional!!!
Hien, 1-night trip
Verified

10/10 Exceptional

Great experience of a traditional ryokan. Super friendly staff, and a kids friendly place. As a foreigner you have to be prepared to eat fish and miso soup with tofu for breakfast.
Ken, 1-night trip
Verified

10/10 Exceptional

everything was amazing from the room, to the onsen, the food, the staff and the service. there is a free mobile phone in ogoto onsen station which you can use to call the different onsen hotels nearby and they will send a shuttle to come pick you up :)
Verified

10/10 Exceptional

Biwako Hanakaido was/is amazing. The staff are very friendly and service is top tier. I really can’t say much about this place other than it was amazing. I would do it again on my next trip. The dinner set was amazing and so was the breakfast.
Makana, 1-night trip
Verified

10/10 Exceptional

Top notch ryokan, highly recommended. Stayed in a Japanese style room, including 2 meals per day, and with shuttle service from the ryokan to the train station. Includes an onsen and massage service as well. The room was very spacious, clean and comfortable. The meals delicious. The staff extremely friendly and helpful. Very nice experience while in Kyoto.
Teddy, 3-night trip
Verified

10/10 Exceptional

the staffs are very helpful, can speak fluent English. the room is clean and nice the omi beef is yummy. great experience
Verified

10/10 Exceptional

Hotel is nice and clean. Two included meals are authentic and delicious, and they provided different sets (both breakfast and dinner) in our two days stay. Service is outstanding. All their staffs are kind, patient, and get problems solved. I couldn’t find better service anywhere else.
Verified

10/10 Exceptional

This Onsen was incredible. The staff was very polite and helpful. The rooms were spacious and traditional, a had yukata for us to wear around the hotel. We had a private bath that was beautiful and very relaxing. The meal they prepared for us was very elegant and delicious. Beware that it is very seafood heavy (my wife isn’t a huge seafood fan). There is a bit of a language barrier, but it didn’t keep us from communicating (google translate helped a few times). Overall a great experience in a less crowded and beautiful area of Kyoto that was fairly easy to access
Nicholas, 1-night trip
Verified

10/10 Exceptional

Loved having a drawer of kimonos to choose from to wear for our stay! The room was wonderful and we saw the beautiful sunrise from our bed. It was really a special experience. The private bath on our balcony was so nice and relaxing. The staff is super, very well trained and attentive. They make you feel special from the moment you walk in with a snack and a drink. We purchased some quality souvenirs from the gift shop. The half board is a grand experience. The onsens are unforgettable. I went early and had the whole place to myself.
Tamela, 1-night trip
Verified

8/10 Very good

One night in Western style room

The staff were lovely. We paid for private onsen with a massage after, highly recommend. Dinner was fun and tasty, beautiful presentation. Views from the room were stunning, the open air bath photos are a bit misleading, it's VERY small and deep so no view can be appreciated from the tub. The bed was ok, certainly more comfortable than a mat (I presume) but the pillows were atrocious, I suppose they are traditional with the buckwheat filling but made for a rough sleep. Loved hanging out in the robes and was a great last night in Japan for my partner and I
Jillian, 1-night trip
Verified

10/10 Exceptional

The staff and private onsen were top-notch, no comparison. The meal provided was interesting. We were hoping that there was a way to change our first night’s meal choice prior to our stay instead of the business defaulting to the traditional Japanese meal on the first night of our stay. After messaging on Expedia, they would not let us change the meal. Other than that, the service provided by the staff is second to none and we wouldn’t trade our stay with Biwako Hanakaido for anything.
Alexander, 2-night trip
Verified

10/10 Exceptional

This beautiful, well-run hotel makes you feel very special. We were greeted warmly on arrival, given peach tea and walked through the hotel’s spa protocol. Since they are currently doing work on parts of the spa (this was no problem, and there was no noise). The onsite onsen is absolutely beautiful— a deep pond in a (part) bamboo forest, relaxing and piping hot. The dinner and breakfast are extravagant, delicious, and gorgeously presented. The staff is so very kind and gracious. They go far out of their way to make you feel at home. We speak no Japanese except “good morning” and the staff spoke enough English to help us in every way. This was my first trip ever to Japan, let alone an onsen, and this hotel made it a delightful experience!
Claire, 1-night trip
Verified

10/10 Exceptional

The shuttle to pickup/drop off to and from Ogoto Onsen Station was great; otherwise, it would be a 10 minutes walk with luggage! Our tatami room was very traditional and offered a great view of the lake. Only downside is no blackout curtain so the room is nice and BRIGHT at 6 o'clock in the morning! The 10-course (I think) dinner was interesting and filling; it took us 2 1/2 hours to finish. One note though, the massage was not very pleasant but then again, the appointment was 10pm so I wasn't expecting a great masseuse at that time. Overall, it was a very pleasant experience.
Anna, 1-night trip