Experience the essence of Italy at Hotel Diana, where a warm welcome awaits near Piazza Napoleone. Stroll to nearby Guinigi Tower or unwind with a drink in the bar while staying connected with in-room WiFi.
San Giuliano Terme Ripafratta Station - 10 min drive
Nozzano Station - 13 min drive
Airport shuttle (surcharge)
Restaurants
Da Ciacco - 4 min walk
Bar Pasticceria Tessieri - 5 min walk
Bar Montecatini - 4 min walk
Fuori di Piazza - 3 min walk
Caffe Del La Teatro - 3 min walk
About this property
Hotel Diana
Hotel Diana offers a great location, putting you within just a 10-minute walk of Piazza Napoleone and Guinigi Tower. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Also, Piazza dell'Anfiteatro and Puccini Museum are within just a 10-minute walk. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
9 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
The check-in location differs from the property location; go to: [Hotel San Martino]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (1 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Uncovered onsite self parking (EUR 22 per night; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking
Onsite parking includes off-street options
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
No alcohol served onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Bar/lounge
Private dining
Room service (limited hours)
What to do
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Hot springs nearby
Winery tours nearby
Working away
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Beach sun loungers
Beach umbrellas
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Accessibility
Well-lit path to entrance
Room amenities
Be entertained
22-inch LCD TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Individually decorated
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Guidebooks/recommendations
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 per person
Airport shuttle service is offered for an extra charge of EUR 80 per vehicle (roundtrip, maximum occupancy 6)
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per day
Rollaway beds are available for EUR 15.0 per day
Airport shuttle service for children costs EUR 80 (roundtrip)
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per accommodation, per stay
Parking
Uncovered self parking costs EUR 22 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
State tax ID - 01910090461
Property Registration Number IT046017A14C6CZ9Q3
National rating
This property has received its official star rating from the local rating authority.
Also known as
Diana Hotel Lucca
Diana Lucca
Hotel Diana Lucca
Hotel Diana Hotel
Hotel Diana Lucca
Hotel Diana Hotel Lucca
Frequently asked questions
Does Hotel Diana offer free cancellation for a full refund?
Yes, Hotel Diana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Diana?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 10 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Diana?
Yes. Self parking costs EUR 22 per night. Parking spots may be limited.
Is airport shuttle service offered by Hotel Diana?
Yes, an airport shuttle is available. The charge is EUR 80 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Diana?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:30 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Diana and nearby?
Have fun with nearby activities like hiking and horseback riding, and practice your swing on the nearby golf course. Additional recreation nearby includes hot springs.
What's the area around Hotel Diana like?
Hotel Diana is in Lucca Historical Center, a short 7-minute walk from Lucca Station and 3 minutes' walk from Piazza Napoleone.
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Reviews
Hotel Diana Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Location
9.2
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious with a good variety of options and a welcome treat. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Bed
Train station
Reviews
Verified
10/10 Exceptional
Oct 3, 2025
Very nice little hotel in a great location. Wonderful staff.
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Jun 11, 2024
Great stay. Amazing staff, great location
carmen
carmen, 1-night trip
Verified
10/10 Exceptional
Sep 16, 2025
The property was lovely! We enjoyed our room and the staff were excellent! Near the puccini and mozart concert, which we adored. Would definitely recommend staying there!!
Debra
Debra, 1-night trip
Verified
10/10 Exceptional
May 5, 2025
Very friendly staff
Pedro
Pedro, 1-night trip
Verified
8/10 Very good
Oct 13, 2023
Great location and nice staff.
Great location midway between station and Duomo.
Very clean plus helpful staff.
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
Sep 19, 2025
The staff were very helpful. The room was comfortable. The hotel is well located and easy to get to.
Eleanor
Eleanor, 1-night trip
Verified
10/10 Exceptional
Jul 23, 2025
I stayed at hotel Diana during my trip to Lucca for the summer music festival. The experience I had was wonderful and the staff were supper nice, helpful and accommodating.
Terry
Terry, 1-night trip
Verified
10/10 Exceptional
Aug 1, 2024
Aubergo Diana - great location!
Great location, very private and quiet area. Room simple but bed comfortable, bathroom clean, and excellent air conditioning. Staff very helpful and friendly.
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
May 13, 2025
Lucca is a very charming community. With lots history, shops and restaurants.
the staff and accommodations at hotel Diana made our stay all the better.
We would highly recommend others to seek out Hotel Diana for others while staying in Lucca Italy.
Tim
Tim, 3-night trip
Verified
8/10 Very good
Jul 4, 2025
A 2 Day Stay in Lucca
Very kind and attentive staff at front desk and the breakfast.
Breakfast was continental style, with many options.
Showers are small, but that seems to be the norm in some hotels in Italy
Patrick
Patrick, 2-night trip
Verified
10/10 Exceptional
Sep 6, 2023
I only spent one night but the Hotel Diana was so convenient to everything in Lucca. Train station, walking trail, restaurants and sights.Very clean and all the staff were so helpful!!
Alison
Alison, 1-night trip
Verified
8/10 Very good
Mar 23, 2024
Great location.
Great location, very nice breakfast. Room was spacious. A little dark and the bed was just ok.
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
Jul 9, 2025
Great place to stay in Lucca
Great place to stay inside the walls at Lucca. This is inside of the ZTL parking was not included if you booked through hotels.com. €20 per night. Breakfast cost a little extra but was well worth it.
Francis
Francis, 1-night trip
Verified
10/10 Exceptional
May 10, 2025
Beautiful property tucked away in quiet area. Fabrizio was there to greet us and our room was ready even though we were early. Room was clean, spacious and comfortable. Live the area, would definitely go back to the Diana Hotel.
Jason
Jason, 2-night trip
Verified
10/10 Exceptional
Aug 10, 2023
Room is fantastic, but lots of stairs, fine for me but others might struggle.
Staff were amazing… like super amazing. Loved my stay here.
Charlie
Charlie, 4-night trip
Verified
10/10 Exceptional
Feb 23, 2024
Central with comfortable beds, delicious breakfasts and hard working staff. The steps were hard for me but that goes with the quaint old city
Mary
Mary, 2-night trip
Verified
8/10 Very good
Jun 24, 2024
The rooms are not very soundproofed so you will other guests. Very hospitable staff and speak good English. Breakfast was good.
Robin
Robin, 2-night trip
Verified
10/10 Exceptional
Mar 21, 2024
One of the Best hotels in Lucca!
The Hotel Diana, is a clean, no thrills but lovely hotel. The staff are so accommodating and helpful! I often stay here as it's right next to the Duomo San Martino and so close to everything. the rooms are quite quirky with various colours which adds to the experience.
James
James, 4-night trip
Verified
10/10 Exceptional
Jun 4, 2025
Highly recommend this hotel! A sweet small boutique hotel on a quiet street. Staff was so welcoming! Fabrizio was kind to listen to me struggle through my little bit of Italian I know. We stayed in the Hotel Diana annex (Rm #40) and it was VERY nice. They go out of their way to make your stay enjoyable. You can't ask for more.
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Oct 11, 2023
This is a very nice property in an excellent location, close to the train station.
Our room was a 2 room suite which also had a twin hide-a-bed hassett.
The €10 breakfast was a bargain.
I have certainly stayed in my fair share of hotels, this is a first class hotel.
Kevin
Kevin, 1-night trip
Verified
10/10 Exceptional
Sep 5, 2024
The hotel has a lot of charm. It is close to many visitor attractions in a quiet side street. It relates back to it's foundation as a hotel in the 1950s with atractive travel posters.the rooms are spacious with modern shower room and toilets. Ther is adequate storage for a short stay and a large comfortable bed.
The reception is in another building one street away which is of historical significance to lovers of classical guitar and cello music. It is where Luigi Boccerini lived and worked.
David
David, 3-night trip
Verified
10/10 Exceptional
Jul 5, 2025
Great hotel!!!
Sue
Sue, 3-night trip
Verified
10/10 Exceptional
Aug 6, 2025
Lovely city and wonderful hotel. Love it here
Nhuhien
Nhuhien, 2-night trip
Verified
10/10 Exceptional
Oct 21, 2024
Great location
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Aug 15, 2025
The entire staff was exceedingly friendly and accommodating.
The room was classy and comfortable.
The breakfast buffet was amazing and the refreshments offered at check-in was a welcome treat.