I arrived to check in and was told that I had been sent a email saying the room was flooded, and they had transferred me to their sister motel in Highett. I did not have a car and had chosen this accommodation on the grounds that it was on the Sandringham line close to my friend’s place.
The room was not cheap, but convenient to my method of public transport so I had paid more than I normally would.
The sister motel was on the Frankston railway line, and although only 6km by car away from the Brighton Appartments, a long way for someone travelling by public transport.
I asked my brother ( who had a car) if we could swap accommodation for the night. He drove to the Buckingham in Highett, only to be told there was no room for me/ him!
After ringing the Brighton Apartments, they eventually provided a room for the night, and although I’d been promised a $1Au deal on the buffet breakfast by the Brighton Appts, my brother was told it would cost him $22.50!
Poor service, untimely notice, no due regard for potential transport issues
And costs.
Things promised by one source, not delivered by the replacement service organised.
Left a bad taste in one’s mouth.