4/10 Regular
2 oct. 2025
There was a cockroach on the bed, they didn't turn on hot water in the room, paid for all you can eat breakfast but the restaurant was closed 2/3 days I stayed, they delivered breakfast the days the resto was closed but it arrived late in the morning and service couldn't tell me when it would be delivered, they didn't clean my room the first day, the 2nd day when I asked for them to clean room, they forgot to leave towels, laundry service was late.. I asked when it would be ready and they said 3 hours.. it took 5-6hrs and I constantly had to call to check in, they never called me to update me.. location is far if you need to commute to see people... overall service was very apathetic and didn't pay for what was advertised. Would not recommend nor return
Feliz
Feliz, viaje de 3 noches en familia
Opinión verificada de un huésped de Hoteles.com