Does La Renaissance Hotel offer free cancellation for a full refund?

Yes, La Renaissance Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at La Renaissance Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at La Renaissance Hotel?

No, unfortunately, but there's street parking available.

Is airport shuttle service offered by La Renaissance Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at La Renaissance Hotel?

Check-in start time: 2 PM; Check-in end time: 2 AM. Check-out time is noon.

Is there an onsite casino at La Renaissance Hotel?

No, this hotel doesn't have a casino, but Le Grand Casino de La Mamounia (3-min drive) and Casino de Marrakech (3-min drive) are both nearby.

What is there to do at La Renaissance Hotel and nearby?

Have fun with activities like cycling, hiking, and parasailing, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. La Renaissance Hotel also has 2 bars and a steam room, as well as spa services.

Are there restaurants at or near La Renaissance Hotel?

Yes, there are 2 onsite restaurants.

Does La Renaissance Hotel have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around La Renaissance Hotel like?

La Renaissance Hotel is in Gueliz, a short 3-minute walk from Carré Eden Shopping Center and 6 minutes' walk from Avenue Mohamed VI.

La Renaissance Hotel, Marrakech: Hotel Reviews, Rooms & Prices

2/10 Poor

Jul 26, 2024

Good location but no good service. Dirty bed and curtains. Staff aren't experienced at all. No breakfast open buffet as mentioned. We had to go out for breakfast. I won't recommend this hotel or whatsoever.

Message, 1-night trip

10/10 Exceptional

Jul 24, 2022

Sehr netter Personal vor allem der Kofferträger Hicham! Er hat uns bei vieles geholfen und war sehr nett zu uns.

Nabil, 3-night trip

2/10 Poor

May 29, 2022

It was very bad not able to sleep at all because of restaurant and bar music on the top floor as I was staying on 5th floor , the room and the balcony was very dirty ?? Overall rubbish, not happy at and will never come back there again .

Sanae, 1-night trip

10/10 Exceptional

Dec 30, 2021

Flor alt er vedsiden af dig

Godt i byn

Hassan, 3-night trip

8/10 Very good

Aug 3, 2021

“Best bagagisit”

Un plauso speciale va sicuramente a Mustafa “ the best bagagist” sempre disponibile ed affabile, pronto a risolvere ogni problema e qualsiasi esigenza dei clienti.

Enrico, 2-night trip

8/10 Very good

Jul 13, 2021

Petits déjeuner au top, il y en a pour tous les goûts. La climatisation fonctionne très bien dans la chambre, et heureusement vu les 46° qu'il faisait.

3-night trip

10/10 Exceptional

Mar 14, 2020

Very good hotel

Hôtel La Renaissance was a great hotel to stay in, we were a group of 4 people, the staff were extremely friendly and would go the extra mile to help you out no matter circumstances even when they are extremely busy. We had no issues with our check in as they let us check in 1 hour early. We booked 3 rooms and had no problem with the rooms at all, the housekeeping team were excellent, they would always give us fresh towels, sprayed nice fragrance in our rooms, also done the beds very well and left the rooms sparkling clean, our rooms were always maintained good. I would like to take a minute to thank the Reception team, they have done an amazing job fulfilling our needs, Ayoub with his great customer skills, well mannered, professional customer service skills and was always very helpful, he made our stay more pleasant along with Salma and Huriya Apologies I would definitely recommend this hotel, it’s in the main strip of Gueliz and close to everything, we would be back soon, hopefully sometime in July/August depending on the weather and the circumstances. Once again Many thanks

ALI, 7-night trip

4/10 Fair

Feb 3, 2020

Nous connaissions la RENAISSANCE pour avoir vécu à MARRAKECH dans les années 2010 .S'était l'établissement en vogue de l'époque .Hélas cela n'a pas suivi .Pas d'entretien , mobilier désuet et pas d'investissement .Le rapport qualité /prix n'est pas à la hauteur des attentes . Ane pas recommander ou avec 2 étoiles .MERLIN JF

MERLIN, 7-night trip

10/10 Exceptional

Feb 1, 2020

Amazing

Great hospitality

Atiff, 3-night trip

6/10 Good

Jan 18, 2020

I booked this hotel for my husbands 30th surprise birthday. The woman at the reception was very polite, friendly and informative and during check out. However the next day there was another gentleman and for some reason kept asking questions about when we checked in and who was there at the reception - no idea why that was of importance. We enquired about booking trips with the hotel and he seemed to be pushing us to go for a certain trip and when we said we'd think about it he then kept saying the prices would change tomorrow? Anyway, we were taken to our room and there was hardly any lights in the room that worked baring in mind we had checked in during the evening. During the day we could open the curtains and loads of light was in the room obviously, during the night it wasn't very good. We opened the fridge and there was a bowl of fruits, a drink that had clearly been used prior to our visit with a yogurt pot. The bathroom was lovely apart from the used bathrobe with lipstick in and our wardrobe had a tart on the top shelf that had been half eaten. I don't really know if I would say this hotel is the most cleanest place, considering none of this had been cleaned or fixed during our week stay.

5-night trip

8/10 Very good

Dec 22, 2019

In the middle of New City, well located

Good location, helpful staff, good size suite, great balcony, fine breakfast selection, good check in experience, fair pricing.

Roxan, 5-night trip

10/10 Exceptional

Dec 17, 2019

The staff were really friendly and the food was good. Rate charged was also good. Hotel was just noisy, battled to sleep

Anna, 5-night trip

2/10 Poor

Dec 12, 2019

Le personnel était très désagréable et non professionnel !

7-night trip

10/10 Exceptional

Dec 9, 2019

Séjour réussi..top

Un staff au top, souriant et très serviable sauf le gérant de la discothèque au sous-sol champion de l'arrogance et qui n'arrête pas de crier sur son équipe conseil: à éviter. hôtel très bien situé, bruit de circulation mais sinon on peut avoir le calme si on veut mais il faudra s'éloigner du centre ville..en bref, séjour magnifique et j'y retournerai bientôt sans hésitation. je les remercie. BRAVO

Abdelaziz, 1-night trip

8/10 Very good

Dec 4, 2019

Great location and staff sre available to help, there is a nice roof top pool aswel

2-night trip

2/10 Poor

Nov 24, 2019

Sehr dreckig und sehr laut und die person die arbeiten sehr unfreundlich.

M., 3-night trip

6/10 Good

Nov 16, 2019

Peut s'améliorer

Hôtel très bien placé à Gueliz. Piscine sur le toit quand il fait chaud. Mais couette sur le lit même quand il fait chaud.......

Michel, 1-night trip

10/10 Exceptional

Nov 15, 2019

Although at check in thru could not find me in their system, they upgraded me. The staff were nothing short of excellent. I had lost my wallet on the last day, when the 'bell boy' took a taxi with me and found the other taxi in which I had lost it ;by this time my wallet had found its freedom at last and was away!! Then he took me on his scooter to the local police station for reporting and stayed with me from around 1 to 3am bringing me back to the hotel. It's ideally placed with a brand new mall near by (Carré Eden I think the name is). Also ideally placed for the film festival in Marrakech each year. I will be back there.

7-night trip

2/10 Poor

Nov 11, 2019

DONT GO THERE ! Racist Homophobic Staff

I stay in Marrakesh regularly but first time I’d used this hotel . We book on the site with arrangements to pay on arrival . When we arrived their cars machine wasn’t working but they refused to admit us to the rooms until I went to an ATM and paid in cash . One night we arranged to meet a friend at the hotel bar which fronted on your the street . From inside we watched them refuse entry to the bar . I had to intervene to get him admitted. They didn’t give any reason but I suspect the fact that he was a young black man was the only reason. It was a pleasant night so I invited my friend and the UK friend I was travelling with to the balcony for drinks . My UK friend says he’d follow us up as he still had a full drink . We went to my room , I went to the loo and my friend was opening the door to the balcony when the night manager and huge security guard let themselves In. They accused us of being gay , through my friend out . They insisted I gave the guard a €50 euro ‘tip’. If not they’d call the police . I pointed out that we’d done nothing Illegal but they’d tell the police we had . The guard then went downstairs and relieved my friend of his cash . Robbed him basically . Most appalling treatment ever .

Gary, 5-night trip

2/10 Poor

Oct 28, 2019

Rezalet bir deneyim

Saat 18 de otele ulaşmamıza rağmen check in icin bir saat bekletildik. Oda kapısı açılmamakta odalar eski 5. Kattan oda almayın uyumanız mümkün değil kesinlikle tavsiye etmiyorum

2-night trip

10/10 Exceptional

Oct 25, 2019

magnifique hôtel

Notre séjour a été super. L’hôtel est vraiment magnifique. Merci a Hichem qui a été là du début à la fin pour nous aider et nous accompagner durant tout notre séjour

FERIEL, 3-night trip

2/10 Poor

Oct 22, 2019

The customer service from the receptionists were disappointing. This is an area that needs to be improved.

7-night trip

10/10 Exceptional

Oct 22, 2019

Great People and Place

Awesome place for staying and relax Chemaa and Olioa where great on reception and so helpful and friendly . You are pretty much close to everything walking and taxi distance away. 20mins away from Airport

Numan, 3-night trip

2/10 Poor

Oct 15, 2019

One young man behind the bar thought he could hussle clients from the moment you check in. Being husseled on the street is pretty normal but in a hotel....

5-night trip

2/10 Poor

Oct 14, 2019

Poor customer relations from the moment u arrive .. wifi is very poor always having issues with room card not working

1-night trip

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