In Aoba Ward, The Westin Sendai offers a serene escape with a lush garden and rejuvenating spa services. Unwind at the 24-hour gym, indulge in Symphony's breakfast or dinner options, and stay connected with in-room WiFi. Guests rave about the hotel's overall condition.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Spa
Parking available
Free WiFi
Restaurant
Connecting rooms available
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour fitness center
Self parking
24-hour room service
Spa services
Babysitting
Business center
9 meeting rooms
24-hour front desk
Air conditioning
For families (6)
Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Refrigerator
Connecting/adjoining rooms available
Separate bathtub and shower
The current price is $145
$145
$183 total
Jun 2 - Jun 3
Why we love this property
Work and play perfection
Located in the city center, this hotel offers a business center with meeting rooms. After work, guests can enjoy spa services, massages, and happy hour.
Taste of Japan
The hotel's restaurant presents authentic Japanese cuisine. A bar adds evening charm, and buffet breakfast includes vegan and vegetarian options.
Spa sanctuary
Spa treatments pamper from fingertips to toes at this hotel. A 24-hour gym keeps fitness goals intact. Rooftop garden offers a peaceful retreat.
Tohoku Gakuin University Tsuchitoi Campus - 13 min walk - 1.1 km
Sendai Anpanman Children's Museum & Mall - 18 min walk - 1.6 km
Tokyo Electron Hall Miyagi - 18 min walk - 1.6 km
Getting around
Sendai Airport (SDJ) - 34 min drive
Yamagata Airport (GAJ) - 74 min drive
Sendai Station - 8 min walk
Sendai Aoba-dori Station - 8 min walk
Sendai Tsutsujigaoka Station - 22 min walk
Itsutsu-Bashi Station - 8 min walk
Hirose-dori Station - 12 min walk
Atago-Bashi Station - 15 min walk
Restaurants
Bar TAKE - 4 min walk
仙台銀座 キンタロウ - 3 min walk
Symphony
セガフレード・ザネッティ・エスプレッソ 仙台トラストシティ店 - 2 min walk
日本料理 天繁 イーストワン店 - 3 min walk
About this property
The Westin Sendai
Located near a train station, The Westin Sendai is a great choice for a stay in Sendai. Guests can indulge in massages or mani/pedis, and Symphony serves breakfast, lunch, and dinner. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say good things about the overall property condition. Public transportation is just a short walk: Itsutsu-Bashi Station is 8 minutes and Hirose-dori Station is 12 minutes.
At a glance
DONE
Hotel size
292 rooms
Arranged over 37 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 20
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
DONE
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (JPY 1500.00 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Working away
Business center
9 meeting rooms
Conference space (6555 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop garden
24-hour fitness center
Spa services
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Visual alarms in hallways
Height-adjustable showerhead
Grab bar near toilet
Room amenities
Be entertained
40-inch flat-screen TV
Satellite TV channels
Pay movies
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Partially open bathroom
Separate bathtub and shower
Electronic bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
Dining
Symphony - This restaurant serves breakfast, lunch, and dinner.
Ichimuan - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
HORIZON - This restaurant serves light fare only. Happy hour is offered. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Sakura Quality, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 4427 for adults and JPY 2214 for children
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for JPY 11500 per night
Parking
Self parking costs JPY 1500.00 per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Sendai Westin
Westin Hotel Sendai
Westin Sendai
Westin Sendai Hotel
The Westin Sendai Hotel
The Westin Sendai Sendai
The Westin Sendai Hotel Sendai
Frequently asked questions
Does The Westin Sendai offer free cancellation for a full refund?
Yes, The Westin Sendai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Westin Sendai?
Sorry, pets aren't allowed.
Is parking offered on site at The Westin Sendai?
Yes. Self parking costs JPY 1500.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at The Westin Sendai?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at The Westin Sendai and nearby?
The Westin Sendai has a 24-hour fitness center and spa services.
Are there restaurants at or near The Westin Sendai?
Yes, Symphony offers Japanese cuisine.
What's the area around The Westin Sendai like?
The Westin Sendai is in Aoba Ward, a short 8-minute walk from Itsutsu-Bashi Station and 5 minutes' walk from Sendai Ginza Street.
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Reviews
The Westin Sendai Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Location
9.2
Staff & service
9.4
Property conditions & facilities
Popular mentions
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Room
Service staff
Location
Cities
Reviews
Verified
10/10 Exceptional
Jan 1, 2026
the staff very helpful ,professional
the rooms are
Ching Ching
Ching Ching, 2-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Staff were amazing, so attentive and easy to talk to. Room was beautiful, loved the bathroom & the tub - 10/10 we loved it all
Rachel
Rachel, 4-night trip
Verified
10/10 Exceptional
Aug 1, 2024
Great hotel, very well located
FERNANDO
FERNANDO, 2-night trip
Verified
10/10 Exceptional
Dec 3, 2025
The room had a beautiful view of Sendai! The hotel is on top of the Trust building so every room has a great view. We had a corner room allowing for a perfect view.
Eliana
Eliana, 3-night trip
Verified
10/10 Exceptional
Jul 13, 2025
A very nice hotel with great views, it’s not too far from the station and other facilities
Terry
Terry, 1-night trip
Verified
10/10 Exceptional
Dec 6, 2024
Beautiful hotel with excellent views of the city.
Miles
Miles, 1-night trip
Verified
10/10 Exceptional
Apr 10, 2024
Beautiful hotel, very nice view
Jake
Jake, 3-night trip
Verified
10/10 Exceptional
Nov 25, 2024
Quiet, sublime with amazing views and excellent service.
Jo
Jo, 4-night trip
Verified
10/10 Exceptional
Feb 21, 2024
Will stay here everytime I go Sendai. Best location. Excellent room n service
Cindy
Cindy, 2-night trip
Verified
10/10 Exceptional
Sep 26, 2024
We love the Westin Sendai. It is a high class hotel with a home town friendliness, without sacrificing their standards of professionalism. It will always be our go-to hotel in Sendai.
Rand
Rand, 2-night trip
Verified
10/10 Exceptional
Jul 21, 2024
Our 2 week stay was great! The staff was accommodating and attentive. We really enjoyed the lobby lounge, best drinks we had in Sendai.
Diane
Diane, 11-night trip
Verified
10/10 Exceptional
Feb 18, 2024
Excellent hotel with very good staff and service. Very convenient location. Great view
Cindy
Cindy, 3-night trip
Verified
10/10 Exceptional
Aug 4, 2023
Great views from the rooms.
Spacious.
Excellent staff
Stayed for 4 days and enjoyed all!
Gautam
Gautam, 4-night trip
Verified
10/10 Exceptional
Jun 28, 2025
Excellent hotel. Totally satisfied. Best view from the room. Friendly staffs and they are very professional attitude. We didn’t want to leave the hotel.
Thomas
Thomas, 1-night trip
Verified
10/10 Exceptional
Apr 7, 2025
Amazing in every way. Polite and helpful staff, awesome views, large immaculate bedrooms and bathrooms. Very safe area, short ride from train station, I hghly recommend
joseph g.
joseph g., 3-night trip
Verified
10/10 Exceptional
Feb 14, 2025
5-star hotel experience.
Polite professional staff.
Visited its lounge, good view and fair price.
Room is great and clean.
Chung Ming
Chung Ming, 2-night trip
Verified
10/10 Exceptional
Jun 2, 2024
The staffs were professional and the room had a great view. The location is walking distance from the Sendai station and central district where many restaurants and shopping places are.
Takemi
Takemi, 1-night trip
Verified
8/10 Very good
Apr 9, 2025
Beautiful view of the city and mountains
I like the view from the hotel room and see the city and the mountains in the distance. Conveniently located, walking distance to train station and shopping street.
San San Carmen
San San Carmen, 2-night trip
Verified
10/10 Exceptional
May 9, 2024
International hotel with large rooms and spectacular views from the room floors, central location
dirk
dirk, 1-night trip
Verified
10/10 Exceptional
Sep 6, 2024
This hotel gets 5/5. Great rooms, bedding, staff. Etc.
MICHAEL
MICHAEL, 3-night trip
Verified
10/10 Exceptional
Jun 14, 2024
Outstanding!
I also had a massage and it was amazing!!!
The entire experience was 5 stars! ⭐️⭐️⭐️⭐️⭐️
Terrell
Terrell, 2-night trip
Verified
10/10 Exceptional
Aug 13, 2023
A very pleasant stay at the Westin~ The hotel is located at the 26-34/F of a commercial tower, which offers wonderful city view no matter from the lobby or our room! The room is luxurious and spacious - which is quite rare for Japanese hotels.
It takes a 10-min walk from Sendai Station and a 15-min walk from the central shopping area Aobadori. But again the pleasant accommodation worths the walk!
Kac
Kac, 3-night trip
Verified
10/10 Exceptional
Dec 28, 2024
Wonderful stay
Incredible high floor view of everything north of downtown Sendai, including the Sendai Dai Kannon statue. The room was very large, quiet, and felt very luxurious, including the great smelling bath salts.
Staff was extremely helpful and courteous. They greet you on the first floor and handle luggage, then direct you to the 25th floor lobby where check-in happens. We took an overnight excursion into a nearby onsen town and the hotel graciously stored our main luggage overnight so we wouldn't have to lug it around on a city bus.