4/10 Regular
15 de enero de 2025
Let's start with the good. The bed was very comfortable. The breakfast was also okay.
The staff were also very warm and friendly. They really tried their best to help us and make our stay comfortable despite the challenges we faced.
Now the bad. Cockroaches. We stayed for 2 nights and the first night was absolutely horrible, as the room (705) was filled with cockroaches. They were everywhere. Floor. Walls. Bed.
We requested a room change, but we were informed that the hotel was full. We had to bite the bullet because it was late and we couldn't look for another hotel that late with a young child. We slept with the roaches.
Next morning, we were switched to a different room. We left and came back in the evening, and still found cockroaches in the new room. Not too many as the first, but they were still there.
The rooms also have TVs but they're virtually useless, so forget about watching TV.
Kennedy
Kennedy, viaje de 2 noches en familia
Opinión verificada de un huésped de Hoteles.com