4/10 Regular
27 may. 2025
The apartment had no hot water for the entirety of the stay, and the water pressure was extremely low. I called the number provided and received a recording directing me to enter a maintenance ticket online. After that I did that, I texted the other number provided. I was told to run the water for a while to let it heat up. "That is how it is. Too many people running hot water" The water never heated up. I reported back the next morning, and again told to just let the water run. I send another text voicing my displeasure, and I received no further communication after that. This was my third stay with The Landing, but I will most likely never book with them again. Too bad too because otherwise this property would have received an excellent rating. I'm very disappointed at how this trip-defining problem was handled.
Christine
Christine, viaje de 2 noches en familia
Opinión verificada de un huésped de Hoteles.com