Nestled in a serene mountain retreat, Denzong Regency- Luxury Mountain Retreat Spa & Casino offers an unforgettable escape. With two on-site restaurants, indulge in international cuisine or unwind by the poolside bar and soak up the sun on the terrace. Treat yourself to aromatherapy or a Swedish massage at this upscale hotel connected to a shopping center.
When visiting Gangtok, Denzong Regency- Luxury Mountain Retreat Spa & Casino is a great choice to consider. You can indulge in deep-tissue massages, body treatments, or aromatherapy, and Mayal, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a fitness center, and a hot tub are other highlights.
At a glance
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Hotel size
57 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Visitors who are not citizens of India must obtain an Inner Line Permit (ILP) to enter Sikkim. Each guest must have photocopies of their passport and Indian visa along with the original documents and 2 recent passport-sized photos to receive the permit. Guests can submit these documents at Melli and Rangpo entry checkpoints, Bagdogra Airport's Sikkim Tourism Booth, and Sikkim House in Kolkata or Delhi.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, covered onsite self parking
Free secured, covered onsite valet parking
Wheelchair-accessible parking on site
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Transfers
Airport pickup on request (available 24 hours)*
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Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Room service
Traveling with children
Children's pool
Playground
What to do
Kayaking nearby
Working away
Business center
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool umbrellas
Facilities
2 buildings/towers
Built in 2009
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Seasonal outdoor pool
Arcade/game room
Spa services
Hot tub
Sauna
Massage/treatment rooms
Steam room
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Dining
Mayal - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Gayko - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Awards and affiliations
The property is a member of Heritage Hotels of India.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of INR 500 per vehicle. Maximum occupancy 6
Children & extra beds
Rollaway beds are available for INR 2000.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 4:30 PM
The seasonal pool is open from October 01 to March 31
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard
Mobile payment options include: Paytm.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Does Denzong Regency- Luxury Mountain Retreat Spa & Casino offer free cancellation for a full refund?
Yes, Denzong Regency- Luxury Mountain Retreat Spa & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Denzong Regency- Luxury Mountain Retreat Spa & Casino?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 4:30 PM.
Are pets allowed at Denzong Regency- Luxury Mountain Retreat Spa & Casino?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Denzong Regency- Luxury Mountain Retreat Spa & Casino?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Denzong Regency- Luxury Mountain Retreat Spa & Casino?
Yes, a shuttle from the airport to the hotel is available. The charge is INR 500 per vehicle.
What are the check-in and check-out times at Denzong Regency- Luxury Mountain Retreat Spa & Casino?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Denzong Regency- Luxury Mountain Retreat Spa & Casino and nearby?
Have fun with nearby activities like kayaking and rafting. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a sauna. Denzong Regency- Luxury Mountain Retreat Spa & Casino also has a steam room and an arcade, as well as a garden.
Are there restaurants at or near Denzong Regency- Luxury Mountain Retreat Spa & Casino?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Denzong Regency- Luxury Mountain Retreat Spa & Casino like?
Denzong Regency- Luxury Mountain Retreat Spa & Casino is in the heart of Gangtok, a short 9-minute walk from MG Marg Market and 12 minutes' walk from Ranka Monastery.
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All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.4
Location
8.0
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Feb 12, 2020
This is our second time stay at Denzong Regency. We have enjoyed our stay on both the occasions.
This is the kind of hotel you want to stay when away from home. Comfy bed, clean bathroom and spacious room.
Most of all the view is breathtaking. Beautiful big panoramic windows facing the garden.
The front desk staff who checked us in a very friendly and efficient. We will be back!!!
Verified traveler
3-night trip
Verified
8/10 Very good
Oct 27, 2019
This property is well located close to the city centre and has picturesque views from it . Rooms were spacious . The WiFi connection was very slow and phone was out of order . The entrance access to hotel was narrow and construction was going on which we were not informed when booking.
Also the website did not specify that a special permit called the ILP ( inner line permit) is needed by all foreigners before they check in on top of their visa . Please correct the information on your website please. Thanks
Verified traveler
2-night trip
Verified
10/10 Exceptional
Mar 11, 2018
Excellent experience
Excellent Experience . Located slightly away from the crowded city . Very good ambience and breathtaking view of the valley below . Cordial and helpful staff ..
Abhijit
Abhijit, 1-night trip
Verified
10/10 Exceptional
Mar 6, 2018
Big spacious room, Well decorated..Good food, Awesome location on mountains with clouds floating around.
Adrian
Adrian, 1-night trip
Verified
8/10 Very good
Oct 31, 2017
Good inside city and visit to market is nearby..
It is nice heritage hotel. Hot water supply in bathroom is limited or interrupted. It is not informed while checking n find difficulty while hot water supply stops. Location is good and good view surround. Staff is very friendly n cooperative.
Gulab Mohan
Gulab Mohan, 3-night trip
Verified
10/10 Exceptional
Aug 30, 2017
Very nice hotel with good location and lovely views
Mr Subhash T
Mr Subhash T, 3-night trip
Verified
10/10 Exceptional
Dec 11, 2016
Beautiful views and beautiful dining
This is a lovely property with good amenities and attentive staff. High quality and high standards.
Sanford
Verified
8/10 Very good
Mar 20, 2014
Perched in a great spot
The hotel is kept clean and the staff is attentive and helped us quickly and efficiently when any need arose. The position of the hotel on the corner of a bend and side of hill is perfect for enjoying the view of the mountains if they are visible during your visit. The buffet breakfast was less than average and the capacity of the water heaters in the room did not allow for more than a five minute shower for one person before needing 40 minutes to heat up again.
Lisa
Verified
8/10 Very good
Dec 20, 2013
Great location and very friendly staff
Enjoyed the experience.
Naresh Malhotra
Verified
6/10 Good
Sep 25, 2013
Perfect weekend resort
Breakfast was strictly ok. Chef was kind enough to customise the food as per our taste
There is no indoor games or spa or massage in d resort
Front desk could not verify our booking done with hotels.com
It was troublesome to get the matter resolved
Verified traveler
Verified
8/10 Very good
Sep 24, 2013
Perfect destination for weekend break
Our stay was pleasant. However we faced two problems
Breakfast was not upto the mark. However the chef was kind enough to customise food as per our taste
When we checked in and till our total duration reception asked us to pay room tariff. Since they had not received money from hotels.com
Which was shocking
Verified traveler
Verified
6/10 Good
May 15, 2011
Average hotel
The good - the staff is friendly, the food is acceptable, the location is almost in the centre of the city. The bad - the staff is not up to the mark in services, the rooms are dated and most importantly, the hotel is geared up to dealing mainly with large groups mainly from Gujarat, which puts individual travelers at a disadvantage with respect to room cleaning, buffet breakfast, etc.
The staff tries hard, but is hampered by lack of training and comparison with benchmarks.
Five years back, this hotel would have been considered very good, but today, it's just average.