Regal Palms Resort, nestled in Glenholme, offers a welcoming retreat with mini golf and an outdoor pool surrounded by sun loungers and pool umbrellas. Connect to in-room WiFi or get active at the gym or outdoor tennis court. Guests have praised the helpful staff.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Free WiFi
Air conditioning
Gym
Laundry facilities
Main amenities (12)
Daily housekeeping
Outdoor pool
Outdoor tennis court
Fitness center
Room service
Business center
Air conditioning
Garden
Front-desk safe
Self-serve laundry
Meeting room
Picnic area
Feel at home (6)
Playground on site
Microwave
Private hot tub
Separate bathtub and shower
Garden
Furnished balcony or patio
The current price is $126
$126
$145 total
includes taxes & fees
May 28 - May 29
Why we love this property
Work and play combo
This motel combines business essentials with leisure perks. A business center and meeting room for work, then tennis courts and mini golf for fun.
Premium comfort awaits
Fall asleep under Egyptian cotton sheets on plush pillowtop mattresses. Rejuvenate in private jetted tubs, wrapped in soft bathrobes.
Whakarewarewa: The Living Maori Village - 10 min walk - 0.9 km
Te Puia New Zealand Maori Arts and Crafts Institute - 13 min walk - 1.1 km
Whakarewarewa Thermal Reserve - 13 min walk - 1.1 km
Redwoods Whakarewarewa Forest - 16 min walk - 1.4 km
Polynesian Spa - 3 min drive - 2.2 km
Getting around
Rotorua (ROT-Rotorua Regional) - 10 min drive
Restaurants
Ciabatta Bakery - 17 min walk
McDonald's - 2 min drive
Pantry D'or - 11 min walk
Bold Flavours - 3 min drive
Chinese Delights - 3 min drive
About this property
Regal Palms Resort
Located in the entertainment district, Regal Palms Resort is a great choice for a stay in Rotorua. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. Other features include an outdoor tennis court and a garden. The helpful staff and nice bathrooms get great marks from fellow travelers.
At a glance
DONE
Hotel size
70 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Room service (limited hours)
Traveling with children
Mini golf
Playground
Fence around the pool
What to do
Mini golf
Golfing nearby
Working away
Business center
Meeting room
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Pool loungers
Pool umbrellas
Facilities
Built in 2001
Safe-deposit box at front desk
Garden
Picnic area
Fitness center
An outdoor pool
Outdoor tennis court
Accessibility
Wheelchair accessible
Wheelchair-accessible parking
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
Private indoor hot tub
Furnished balcony/patio
Individually furnished and decorated
Heated floor (bathroom)
Freshen up
Jetted bathtub
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Free local calls
Food and drink
Microwave
Toaster
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Children under 14 years old are not allowed in the swimming pool without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Also known as
Regal Palms 5 Star City
Regal Palms 5 Star City Resort
Regal Palms 5 Star City Resort Rotorua
Regal Palms 5 Star City Rotorua
Regal Palms 5 Star City Hotel Rotorua
Regal Palms Resort Rotorua
Regal Palms Rotorua
Regal Palms Resort Motel
Regal Palms Resort Rotorua
Regal Palms Resort Motel Rotorua
Frequently asked questions
Does Regal Palms Resort offer free cancellation for a full refund?
Yes, Regal Palms Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Regal Palms Resort?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Regal Palms Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Regal Palms Resort?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Regal Palms Resort?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What is there to do at Regal Palms Resort and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the motel's other amenities, which include a fitness center and private indoor hot tubs. Regal Palms Resort also has a picnic area and a garden.
Does Regal Palms Resort have rooms with private hot tubs?
Yes, each room has a private indoor hot tub and a jetted bathtub.
Does Regal Palms Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Regal Palms Resort like?
Regal Palms Resort is a short 10-minute walk from Whakarewarewa: The Living Maori Village and 20 minutes' walk from Te Puia New Zealand Maori Arts and Crafts Institute.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Location
9.4
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
The spa tubs and hot tubs in the rooms were a great way to relax and unwind. (35 reviews)
The in-room hot tubs were a highlight, offering a relaxing and enjoyable experience for many guests. (22 reviews)
The heated pool was a big hit with guests, providing a fun and enjoyable experience for families. (22 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Family friendly
Hot Tub
Bathroom
Children
Amenities
Bed
Recreation
Spacious room
Reviews
Verified
10/10 Exceptional
Feb 17, 2026
Great location, staff, and kid friendly amenities.
Muhammad
Muhammad, 2-night trip
Verified
10/10 Exceptional
Mar 3, 2026
We loved our stay! Immaculately clean, room was so spacious, and we even played some mini golf on site.
Paris
Paris, 3-night trip
Verified
8/10 Very good
Jan 19, 2026
Helpful staff. Good location.
Erin
Erin, 1-night trip
Verified
10/10 Exceptional
Nov 26, 2025
Staff was great and room was outstanding.
Timothy
Timothy, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Great location. Clean and quiet. Super nice staff
Yuan
Yuan, 2-night trip
Verified
10/10 Exceptional
Jan 8, 2026
We loved our stay here! The spa tub is huge! All amenities as advertised. Highly recommend.
Tara
Tara, 3-night trip
Verified
8/10 Very good
Jan 21, 2026
What great value for money. A little drab inside but loads of quality towels supplied daily and high quality linen. Great facilities to keep kids entertained
Melissa
Melissa, 5-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Clean suite, super comfy beds and fluffy towels. Great facilities the kids loved the pool, mini golf and table tennis. Great location for easy access to all the sights and activities plus supermarket. Would definitely come back. Thanks
Cassie
Cassie, 4-night trip
Verified
8/10 Very good
Dec 30, 2025
Comfortable room for a one night stay. Staff were very nice. Very clean.
Gary
Gary, 1-night trip
Verified
10/10 Exceptional
Feb 5, 2026
Huge room with outside garden entrance
Jere
Jere, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Amazingly spacious apartment, very clean and well maintained with everything you need. Great location and lovely friendly staff
Richard
Richard, 4-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Excellent amenities
Bruce
Bruce, 2-night trip
Verified
10/10 Exceptional
Nov 4, 2025
Room was really clean and well presented, the spa bath is super clean and very easy to use a great way to relax after being out exploring the Forest.
Would highly recommend staying for a couple weekend away or as a family lots to do.
Alex
Alex, 2-night trip
Verified
8/10 Very good
Dec 3, 2025
Staff were helpful and friendly
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Jan 17, 2026
One night stay. Room clean and roomy. Bed very comfy too. Good level of facilities. No problems
David
David, 1-night trip
Verified
8/10 Very good
Jan 4, 2026
Courteous staff. Room was clean. Heated pool was nice. Plenty of amenities for family fun (mini golf, tennis, ping pong, sauna, outside BBQ, pool).
Torben
Torben, 2-night trip
Verified
8/10 Very good
Dec 11, 2025
Slightly dated rooms but very well presented. Staff were so friendly and helpful. Loved using the tennis court and pool.
Thank you so much for a lovely stay.
S
S, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2025
The suite was very roomy and comfy. Kitchen was well equipped.Location perfect for visiting sites in Rotorua. Highly recommend this motel.
Bernard
Bernard, 2-night trip
Verified
10/10 Exceptional
Oct 19, 2025
We stay two nights. The front desk provided good suggestion to visit the parks in the city.
Pang
Pang, 2-night trip
Verified
10/10 Exceptional
Oct 11, 2025
Plenty of space. Great location.
George
George, 3-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Gracious receptionist. Fantastic room with all the amenities. Bed comfort is excellent. Bonus is a large jacuzzi in the bathroom. Everything was absolutely perfect!
Brian
Brian, 2-night trip
Verified
10/10 Exceptional
Sep 25, 2025
Large comfortable clean rooms, well stocked kitchenette with everything you need. Huge bathroom. Nice place for the price and would certainly stay there again.
Aden
Aden, 5-night trip
Verified
8/10 Very good
Jan 8, 2026
Stay was alright. The odour of the city was overpowering in the outside areas. Apart from that the facilities were good
Mohammed Ismail Manzur Ali
Mohammed Ismail Manzur Ali, 2-night trip
Verified
10/10 Exceptional
Jun 22, 2025
The room was excellent and the resort had many facilities.
Ian
Ian, 2-night trip
Verified
8/10 Very good
Nov 7, 2025
Clean room, courteous staff. Very small television.