6/10 Bueno
19 jun. 2025
The room was small but clean, it did the job even though we had asked for a king bed but got a double. The big issue with Nena apartments is checking in. We were told to expect a code 24 hours in advance. We never received one. It was only by chance when I started looking at reviews that I saw one customer mentioned there was no code and instead a card key had to be collected from Nena hotel 1 km away! I tried calling and messaging the property but after a two day stay and checking out I still didn’t receive a response. We did go to Nena Hotel to collect the key and the receptionist there was extremely friendly and helpful. We were able to leave our luggage until che k in time. The fact that the instructions to check in are simply incorrect is frankly a disaster. The location was convenient close to sights and with a lovely bakery across the road for coffee and pastries in the morning.
nicola
nicola, viaje romántico de 2 noches
Opinión verificada de un huésped de Expedia
