Palacio Mundo Imperial All Inclusive Resort is a great choice for a stay in Acapulco. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Mizumi, one of 4 restaurants, serves seafood and is open for dinner. Other highlights at this luxurious hotel include 6 outdoor pools, a bar/lounge, and a sauna.
Plan de Los Amates, Blvrd Barra Vieja N3, Acapulco, GRO, 39890
What's nearby
Boulevard de las Naciones - 2 min walk - 0.2 km
Forum de Mundo Imperial - 3 min walk - 0.3 km
La Isla Shopping Village - 7 min walk - 0.6 km
Plaza Isla Diamante - 12 min walk - 1.0 km
Laguna Tres Palos - 5 min drive - 1.9 km
Getting around
General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive
Free area shuttle
Free beach shuttle
Restaurants
Carnivore - 4 min walk
Rino’s Casa Napoli - 14 min walk
Mizumi - 1 min walk
Comedor Mundo Imperial - 1 min walk
Los Tarascos - 5 min walk
About this property
Palacio Mundo Imperial All Inclusive Resort
Palacio Mundo Imperial All Inclusive Resort is a great choice for a stay in Acapulco. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Mizumi, one of 4 restaurants, serves seafood and is open for dinner. Other highlights at this luxurious hotel include 6 outdoor pools, a bar/lounge, and a sauna.
All inclusive
All-inclusive room rates at Palacio Mundo Imperial All Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
814 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Children's club*
DONE
Pets
Pets allowed (dogs only, 2 total, up to 20 lbs per pet)*
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free secured, covered onsite valet parking
DONE
Offsite
Free area shuttle
Free beach shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
4 restaurants
2 poolside bars
Bar/lounge
Swim-up bar
Coffee shop
Snack bar/deli
Traveling with children
Children's club (surcharge)
Children's pool
Free local shuttle
Babysitting (surcharge)
Lifeguard on site
What to do
Free beach shuttle
Beach volleyball
Shopping
Free beach club nearby
Beach nearby
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Free beach shuttle
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Garden
6 outdoor pools
Designer stores on site
Shopping mall on site
Full-service spa
Sauna
Massage/treatment rooms
Reception hall
Dock
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 35
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
46-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Balcony
Individually furnished
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
Mizumi - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required.
Marche - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.
Acua - This poolside family restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Carnivore - This steakhouse serves lunch and dinner. Reservations are required. Open daily.
A ROMA - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 420 for adults and MXN 210 for children
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for MXN 350.0 per day
Children's club access is available for an extra charge
Pets
Pets are allowed for an extra charge of MXN 1500 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
PALACIO MUNDO IMPERIAL- All Inclusive MI Hotel
PALACIO MUNDO IMPERIAL- All Inclusive MI ACAPULCO
PALACIO MUNDO IMPERIAL- All Inclusive MI Hotel ACAPULCO
Frequently asked questions
Is there a pool at Palacio Mundo Imperial All Inclusive Resort?
Yes, there are 6 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Palacio Mundo Imperial All Inclusive Resort?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 20 lbs per pet. There's a charge of MXN 1500 per pet, per night. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Palacio Mundo Imperial All Inclusive Resort?
Yes, there's free valet parking.
What are the check-in and check-out times at Palacio Mundo Imperial All Inclusive Resort?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Palacio Mundo Imperial All Inclusive Resort and nearby?
Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. Palacio Mundo Imperial All Inclusive Resort also has 2 poolside bars and a sauna, as well as a garden.
Are there restaurants at or near Palacio Mundo Imperial All Inclusive Resort?
Yes, there are 4 onsite restaurants, featuring seafood, pool views, and poolside dining.
Does Palacio Mundo Imperial All Inclusive Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Palacio Mundo Imperial All Inclusive Resort like?
Palacio Mundo Imperial All Inclusive Resort is in Puente del Mar, a short 3-minute drive from General Juan N. Alvarez Intl. Airport (ACA) and 4 minutes' walk from Forum de Mundo Imperial.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.8
Amenities
8.6
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Oct 2, 2025
M
Cesar Augusto
Cesar Augusto, 3-night trip
Verified
10/10 Exceptional
Apr 6, 2026
Todo muy bien
Gabriel
Gabriel, 3-night trip
Verified
6/10 Good
Feb 16, 2026
La habitacion es muy buena opcion, es amplia, tiene espacio distribuido bien y esta limpoa ademas de que elmpersonal de limpieza en habitacion es muy amable y deja todo super bien. La atencion en el hotel y su personal, esta 50/50 ya que muchos son amables y muy serviciales y muchos tambien parece que les cuesta hasta decirte buenos dias. Ademas en los restaurantes muchos te exigen que les dejes el tip a pesar de ser un hotel todo incluido y que muchas ocasiones no andas con dinero en el dia precisamente porque es todo incluido.
Gabriela
Gabriela, 4-night trip
Verified
8/10 Very good
Feb 10, 2026
Es la quinta vez que me hospedo en este hotel y es claramente por qué me encanta !!
Pero esta vez conocí su club de playa y deja mucho que desear :( la alberca estaba muy sucia , se nota que no le dan mantenimiento y los meseros no son nada serviciales , hasta que yo me acerqué a uno de ellos pude pedir algo para beber … no me quiero imaginar si hubiese estado en el área de playa… menos me iban a atender ..
Yadira
Yadira, 2-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Increíble todo
Guadalupe Aime
Guadalupe Aime, 4-night trip
Verified
8/10 Very good
Feb 4, 2026
Habitaciones limpias, sobre el cargador que tienen de tesla deberían de poner más y dejar las reglas claras, porque en una ocasión uno de valet me dijo que no estaba permitido conectarlo, pero otro vehículo lo estaba usando, o luego mencionaban que no habían dejado la llave, cuando a mi si me lo exigian.
Juan Pablo
Juan Pablo, 3-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Los alimentos superaron mis espectativas
Marco
Marco, 2-night trip
Verified
2/10 Poor
Feb 3, 2026
La atención fue realmente nefasta. Pagamos un plan all inclusive que en la práctica no ofrecía ningún beneficio real. En el club de playa me quedé sin alimentos porque, según el personal, tenían una demora de 3 horas y ya no podían atenderme.
Para poder comer era obligatorio hacer reservación; si no, simplemente te quedabas sin servicio. Claramente no están preparados para recibir a la cantidad de personas que aceptan, lo que se traduce en una pésima experiencia y mala atención.
Michelle
Michelle, 2-night trip
Verified
6/10 Good
Jan 31, 2026
La habitación podría estar mas limpia,los apagadores muy sucios y etc letrero de no molestar , el room service sin mantel la mesa son detalles que podrian hacer la diferencia
Alejandra
Alejandra, 3-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Todo perfecto! Gran lugar
Alberto
Alberto, 2-night trip
Verified
2/10 Poor
Jan 27, 2026
Terrible tardaron 5 horas para entregarnos la habitación segun porque no tenian mucho personal, las toallas del baño sucias y percudidas, no las limpian bien solo como una pasada.. nos salio un pelo en la comida.. los camiones que te llevan al princess o al club de playa manejan terrible una nos toco un frenon q mi niña se pego en la frente y la otra el chofer discutio con un pasajero y freno en seco
Los carritos de comida de la noche anterior que piden a los cuartos y se quedan en los pasillos los recogen como hasta las 6 pm
Karla oriselle
Karla oriselle, 3-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Me encanta, la
Comida riquísima
Vrissa Vanessa
Vrissa Vanessa, 3-night trip
Verified
10/10 Exceptional
Jan 25, 2026
El personal fue muy amable. La experiencia de todo incluido y poder disfrutar de 3 hoteles a la vez fue magnífico!!!
Lo único malo fue que en la barra de la alberca el mesero ignoró una petición que le hice , tuve que dar la vuelta y ponerme frente a él , y el aderezo de las alitas de la alberca estaba echado a perder , con un sabor muy desagradable y las alitas igual muy feas . Nunca pidan alitas cuando vayan! Pidan una cubana con clamato estan deliciosas!! Y es mejor la atención de la mesera fuera de la alberca ..
Nos encantó el bufete MARCHÉ !! De 10!! Con MARY la que hace las quesadillas mi mamá tuvo una atención inigualable!
El restaurante A ROMA si estuvo rico pero el personal no es muy amable la verdad , te ven con ojos extraños , no me gustó la atención pero si la comida y la bebida .
Ojalá pongan en las cafeteras café natural por que solo había con vainilla .
Nos queremos hospedar muy pronto muchas veces más y disfrutar nuevamente el todo incluido , fue increíble!!
Yadira
Yadira, 2-night trip
Verified
8/10 Very good
Jan 18, 2026
Tiendas cerca, limpia, excelente servicio
Oscar
Oscar, 4-night trip
Verified
6/10 Good
Jan 7, 2026
Habitación limpia
DANIEL
DANIEL, 3-night trip
Verified
8/10 Very good
Dec 29, 2025
Las instalaciones en general estaban en buen estado, el personal del hotel súper amable.
Armando
Armando, 2-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Sin duda regresaría y lo súper recomendaría! Me gustó mucho y la pasamos increíble
Rosa Erica
Rosa Erica, 2-night trip
Verified
8/10 Very good
Nov 20, 2025
La vdd el hotel es muy caro para un all inclusive va lo que ofrece , no hay acceso a