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Ambassador Thermal Motel

3.5 star property
Rotorua hotel with 2 outdoor pools and indoor pool

Choose dates to view prices

Ambassador Thermal Motel, located in the city center, offers a warm welcome with laundry facilities and free in-room WiFi. Enjoy 2 outdoor pools and an indoor pool, plus take advantage of luggage storage and tour/ticket assistance. Helpful staff have left a lasting impression on previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Laundry facilities

Main amenities (8)

  • Daily housekeeping
  • 2 outdoor pools and indoor pool
  • Children's pool
  • Front-desk safe
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children's pool
  • Kitchen
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
The current price is $63
$73 total
includes taxes & fees
May 23 - May 24

Room options

Available filters for rooms
Showing 8 of 8 rooms

Basic Studio, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(22 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

Standard Apartment, 2 Bedrooms

  • 96 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 3 Twin Beds
  • Free WiFi

Basic Studio, Multiple Beds

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Economy Apartment, 1 Bedroom

7.6 out of 10
Good
(5 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Basic Apartment, 1 Bedroom

8.0 out of 10
Very good
(8 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Apartment, 2 Bedrooms

8.0 out of 10
Very good
(7 reviews)
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

Basic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds
  • Free WiFi

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  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,141 reviews
The price is $85
$98 total
includes taxes & fees
May 28 - May 29
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About the neighborhood

Map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040

What's nearby

  • Eat Street - 3 min walk - 0.3 km
  • Rotorua i-SITE Visitor Centre - 3 min walk - 0.3 km
  • Tamaki Maori Village - 5 min walk - 0.5 km
  • Rotorua Night Market - 6 min walk - 0.6 km
  • Polynesian Spa - 6 min walk - 0.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪The Fainting Goat - ‬6 min walk
  • ‪Poco. - ‬7 min walk
  • ‪Aroma Cafe - ‬2 min walk
  • ‪Atticus Finch - ‬5 min walk
  • ‪Pig & Whistle - ‬7 min walk

About this property

Ambassador Thermal Motel

Ambassador Thermal Motel is a great choice for a stay in Rotorua. Guests can take a dip in one of 2 outdoor pools, and freebies like WiFi and self parking are added perks. An indoor pool and a children's pool are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and location.

At a glance

DONE

Hotel size

    • 19 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking within 16 ft
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Traveling with children

  • Children's pool

What to do

  • Bicycle rentals nearby

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • 2 outdoor pools
  • An indoor pool
  • Outdoor furniture

Room amenities

Be entertained

  • 32-inch TV
  • Cable/satellite TV channels

Home comfort

  • Heating
  • Fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Refundable deposits

  • Breakage deposit: NZD 100 per stay

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Ambassador Thermal

Ambassador Thermal Motel

Ambassador Thermal Motel Rotorua

Ambassador Thermal Rotorua

Ambassador Thermal Hotel Rotorua

Ambassador Thermal Motel Hotel

Ambassador Thermal Motel Rotorua

Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

Does Ambassador Thermal Motel offer free cancellation for a full refund?

Yes, Ambassador Thermal Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ambassador Thermal Motel?

Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Ambassador Thermal Motel?

Sorry, pets aren't allowed.

Is parking offered on site at Ambassador Thermal Motel?

Yes, there's free self parking.

What are the check-in and check-out times at Ambassador Thermal Motel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM.

What is there to do at Ambassador Thermal Motel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include an indoor pool.

Does Ambassador Thermal Motel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.

What's the area around Ambassador Thermal Motel like?

Ambassador Thermal Motel is in Inner City, a short 2-minute walk from Government Gardens and 5 minutes' walk from Eat Street. Travelers say this hotel is in a good location.

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Reviews

Reviews

8.4

Very Good

8.4

Cleanliness

8.8

Location

8.8

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The property offers a range of heated pool options, including a thermal pool, which were greatly enjoyed by guests. (26 reviews)
  • The hot tub was the hottest and most enjoyable one experienced at any property/motel. (11 reviews)
  • The spa and thermal pools were a highlight, offering a relaxing experience for guests. (12 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Children
Restaurant
Lake
Family friendly
Spa
Accomodation Type
Bed

Reviews

Verified

10/10 Exceptional

Older place but very nice for a family stay. Kids loved the heated pool even when it was drizzling.
Philip, 2-night trip
Verified

6/10 Good

The accommodation was ok as we were out most of the time….. clean and comfortable bed but didn’t realise it was 3 star accommodation.
Dawn, 2-night trip
Verified

8/10 Very good

Location is great
Andrew, 1-night trip
Verified

10/10 Exceptional

Convenient location within walking distance from Eat Streat. Impressive facilities including a normal pool, spa, and thermal bath - this made our stay super relaxing.
Satya, 2-night trip
Verified

10/10 Exceptional

Great location
Nicola, 1-night trip
Verified

8/10 Very good

It was an older property, kept tidy and clean as it could be. It's very close to the shopping centers, food joints and grocery stores. Free street parking also helps.
Anamitra, 3-night trip
Verified

10/10 Exceptional

Room was generous size , renovated , well appointed . Very good value for money . Had no personal parking problems , but limited amount of spaces .
wayne, 1-night trip
Verified

10/10 Exceptional

The accommodation was very nice and tidy. Love the view. Very handy to go around the town and very close to the shops and the lake. We really enjoyed our stay and highly recommend it.
Paola, 2-night trip
Verified

10/10 Exceptional

Excellent location in Rotorua, bed very comfortable, excellent for a short stay
Lesley, 1-night trip
Verified

8/10 Very good

The staff greeted me with kindness and were very helpful. The rooms were large and spotlessly clean. I will definitely return, next time I stay in Rotorua. It’s a very convenient place to stay. Plenty of parking, opposite the Gardens and a one block walk from the main street.
COLIN, 1-night trip
Verified

10/10 Exceptional

It was amazing place, very tidy and great facilities. Short walking + driving distance to places we wanted to visit. Quiet and calm area.
Susmita, 2-night trip
Verified

8/10 Very good

Awesome staff, fantastic location. Appreciated having a dining table for playing cards. Very walkable to restaurants.
Leigh, 3-night trip
Verified

8/10 Very good

very good team concerned and ready to care. room clean as well Quiet place well located
Olivier, 2-night trip
Verified

8/10 Very good

Just stayed the one night. The room was clean and tidy within walking distance of resturants and CBD
Stuart, 1-night trip
Verified

8/10 Very good

Clean rooms and nice thermal pool
marco, 1-night trip
Verified

10/10 Exceptional

The staff were very nice. The swimming pool and mineral pool were great for the price. It is a great value accommodation.
MOHAMMED, 1-night trip
Verified

8/10 Very good

Classic no frills Rotorua motel. Friendly manager
Dan, 1-night trip
Verified

6/10 Good

The whole motel very dated. In need of TLC and a lick of paint, inside and outside. Pools and area doesn't feel clean. Change to better pillows. Location great. Staff friendly.
Anders, 1-night trip
Verified

10/10 Exceptional

Great location to lake, playground & wating facilities. Children loved their stay. Will definitely book yhere again.
Ngaio, 1-night trip
Verified

10/10 Exceptional

Great large family accomodation, friendly, informative staff, would stay again if in the area. Close to water front and play ground for families with children.
Johanna, 1-night trip
Verified

6/10 Good

Staff were nice, good safe space, room and amenities need an upgrade but overall fine.
janelle, 3-night trip
Verified

10/10 Exceptional

Great place if you have a budget, pool was quiet and really nice.
Austin, 2-night trip
Verified

8/10 Very good

Motel could do with a refresh, but was clean and tidy enough with good facilities and service.
Gay, 2-night trip
Verified

10/10 Exceptional

Superb location , super fast internet and big rooms with lovely staff.
Mariam, 5-night trip
Verified

8/10 Very good

Property in a need of a bit of TLC but overall value for money. Super handy location. Spa and pools were clean. Friendly staff. Generally clean and tidy - suggested improvements would be patio and outdoor furniture getting dusted for cobwebs and under bathroom vanity needed a clean (moisture marks with dust visible when sititng on toilet).
Cara, 3-night trip