I stayed at this hotel for two nights, and during that entire period I was only able to take one proper shower because there was no hot water available.
My wife was on her menstrual period at the time, which made the situation even more uncomfortable. Spending almost three days without access to a proper hot shower is simply unacceptable and far below the minimum standard expected from a hotel stay.
When we first reported the issue after check-in, we were told that too many guests were using the hot water system at the same time and that the system could not handle the demand. We were advised to “try again later.” I continued trying every 30 minutes until nearly midnight, and the water was still cold.
In addition, the property appears to be under renovation, although this was never clearly communicated beforehand. The common areas are in poor condition and create an uncomfortable and somewhat unsafe atmosphere. Even the hallways appear damaged and unsettling.
To be fair, the rooms themselves are renovated, clean, and look modern inside. However, the lack of basic amenities such as reliable hot water, combined with the overall condition of the property, significantly affected our experience and made the stay very disappointing.