First of all, we paid extra for an apartment with a balcony, and we did not recieve that. Secondly, we had to carry our heavy luggage up 4 flights of stairs because the elevator wasn't working. They did rememdy this and get it working later.
It was designed pretty, and the bed was clean, but the floors and walls were GROSS. There was chocolate stained all over the floors and walls. I'm guessing and actually hoping this was chocolate.
There was tons of hair on the shower floor and under as well as in the vanity drawer...
I cleaned the shower up myself.
Hotels.com asked me for feedback about check-in and I commented to them about some of my concerns and they said they would pass the info on to the manager. So, I was hoping that they would come in the next day and clean the floors. They did not.
Before we booked the place it was impossible to get in touch with them if we had quesitons. They wouldn't respond to my questions.
We also booked this apartment so that we could cook, but the stovetop didn't work.
Dissapppointed.
Also, in order to sleep I put my face a the foot of the bed because the constant air would blow through the furnace onto my face.