Near The Garden Shopping Center and Vietnam National Convention Center, Crowne Plaza West Hanoi Residences offers a luxurious retreat for families. Enjoy international cuisine at one of the two on-site restaurants, unwind with a body treatment at Lotus spa, or lounge by the outdoor pool with sun loungers.
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, 10000
What's nearby
My Dinh National Stadium - 10 min walk - 0.9 km
Keangnam Landmark Tower 72 - 3 min drive - 2.3 km
Vietnam National Convention Center - 5 min drive - 3.7 km
Ho Chi Minh Mausoleum - 10 min drive - 8.4 km
Hoan Kiem Lake - 13 min drive - 10.3 km
Getting around
Noi Bai Intl. Airport (HAN) - 45 min drive
Hanoi Yen Vien Station - 20 min drive
Ga Thuong Tin Station - 21 min drive
Ga Phuc Yen Station - 27 min drive
Restaurants
Trung Long Coffee - 6 min walk
Cowboy Texas - 4 min walk
Vua Chả Cá - 7 min walk
Pho Bat Da Thuy Moc - 3 min walk
Highlands coffee - 2 min walk
About this property
Crowne Plaza West Hanoi Residences
When you stay at Crowne Plaza West Hanoi Residences, you'll be within a 15-minute drive of Hoan Kiem Lake and West Lake. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or hydrotherapy, and Lackah, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There are 2 bars/lounges and an outdoor pool at this luxurious hotel, along with in-room conveniences like kitchens and washers/dryers.
At a glance
DONE
Hotel size
131 rooms
Arranged over 19 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
WiFi and wired internet access in rooms*
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite carport
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
2 restaurants
2 bars/lounges
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Playground
Babysitting services
Grocery/convenience store
What to do
Shopping
Working away
Business center
Meeting rooms
Computer station
Conference space (9688 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Television in common areas
24-hour fitness center
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
IPod docking station
DVD player
LCD television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Washer and dryer
Sleep well
Pillow menu
Soundproofed rooms
Turndown service
Rollaway/extra bed (surcharge)
What to enjoy
Separate living room
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
WiFi and wired internet for a surcharge
Free international and long-distance calls
Food and drink
Refrigerator
Microwave
Kitchen
Free bottled water
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
In-room safe (surcharge)
Special features
Spa
Lotus spa has 12 treatment rooms and outdoor treatment areas. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
Lackah - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Barista - Onsite lobby lounge. Happy hour is offered. Open daily.
Little Korea - Overlooking the pool and garden, this restaurant specializes in Korean cuisine and serves breakfast, lunch, and dinner. Open daily.
Pool Bar - This bar is located by the pool. Open daily.
Barista Outdoor - This café overlooks the garden. Open daily.
Fees & policies
Optional extras
WiFi is available in guestrooms for VND 0.01 per day (rates may vary)
Wired internet access is available in guestrooms for VND 0.01 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately VND 485000 for adults and VND 240000 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Safes in guestrooms can be used for an extra charge
Children & extra beds
Rollaway beds are available for VND 1031415.0 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Crowne Plaza Hanoi West
Crowne Plaza Residences
Crowne Plaza Residences Aparthotel Hanoi West
Crowne Plaza West Hanoi Residences
Crowne Plaza West Hanoi Residences Aparthotel
Crowne Plaza Residences Aparthotel
Crowne Plaza West Hanoi Residences Hotel
Crowne Plaza West Hanoi Residences Hanoi
Crowne Plaza West Hanoi Residences Hotel Hanoi
Frequently asked questions
Is there a pool at Crowne Plaza West Hanoi Residences?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza West Hanoi Residences?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza West Hanoi Residences?
Yes, there's free self parking.
What are the check-in and check-out times at Crowne Plaza West Hanoi Residences?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Crowne Plaza West Hanoi Residences and nearby?
Crowne Plaza West Hanoi Residences has 2 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center, a picnic area, and a garden.
Are there restaurants at or near Crowne Plaza West Hanoi Residences?
Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
Does Crowne Plaza West Hanoi Residences have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Crowne Plaza West Hanoi Residences have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Crowne Plaza West Hanoi Residences like?
Crowne Plaza West Hanoi Residences is a short 12-minute walk from My Dinh National Stadium and 7 minutes' walk from Hanoi Indoor Games Gymnasium.
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