Experience the warmth of Grupotel Alcudia Suite, an upscale eco-certified aparthotel near Playa de Muro. Unwind by the poolside bar or explore the nearby beaches with bike rentals; enjoy a buffet breakfast, dry cleaning services, and a playground for kids.
C/ Else Hetzel s/n, Playa de Muro, Muro, Mallorca, 7458
What's nearby
Playa de Muro - 3 min walk - 0.3 km
Platja dels Francesos - 10 min walk - 0.9 km
Cova de Sant Martí - 4 min drive - 2.8 km
Alcúdia Beach - 7 min drive - 2.8 km
Alcúdia Port - 10 min drive - 5.3 km
Getting around
Palma de Mallorca Airport (PMI) - 60 min drive
Sa Pobla Station - 20 min drive
Petra Station - 22 min drive
Inca Station - 22 min drive
Restaurants
Romanov Sky Bar - 14 min walk
Picco - 8 min walk
Bike Point Cafe - 3 min walk
S'Albufera - 7 min walk
Gran Cafe 1919 - 7 min walk
About this property
Grupotel Alcudia Suite
Grupotel Alcudia Suite puts you within a 10-minute drive of Playa de Muro and Alcúdia Port. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. A poolside bar and a children's pool are other highlights, and apartments offer conveniences like refrigerators and microwaves.
All inclusive details
All-inclusive room rates at Grupotel Alcudia Suite are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Property size
122 apartments
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
VPN_KEY
Other information
Designated smoking areas (fines apply)
Property amenities
Beach
Sand beach
Pool/Spa
Outdoor pool
Umbrellas
Sun loungers
Internet
Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Free crib/infant bed
Children's pool
Playground
Food and drink
Refrigerator
Microwave
Dining
Buffet breakfast available for a fee daily 8 AM–10 AM: EUR 15 for adults and EUR 7.50 for children
1 restaurant
2 bars/lounges and 1 poolside bar
Snack bar/deli
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Shower/tub combination
Hair dryer (on request)
Free toiletries
Towels provided
Entertainment
Flat-screen TV with satellite service
Pool or billiards table
Outdoor areas
Terrace
Balcony or patio
Garden
Laundry
Laundry facilities
Near coin laundry
Work spaces
Desk
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Phone
Luggage storage
24-hour front desk
Things to do
Bicycle rentals on site
Scuba diving nearby
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
122 rooms
Special features
Dining
Onsite venue - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7.50 for children
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-1972
Also known as
Grupotel Alcudia Suite Aparthotel
Grupotel Suite Aparthotel
Grupotel Alcudia Suite
Grupotel Suite
Grupotel Alcudia Hotel Playa De Muro
Grupotel Alcudia Suite Hotel
Grupotel Alcudia Suite Playa De Muro, Majorca
Grupotel Alcudia Suite Aparthotel Muro
Grupotel Alcudia Suite Muro
Grupotel Alcudia Suite Muro
Grupotel Alcudia Suite Aparthotel
Grupotel Alcudia Suite Aparthotel Muro
Frequently asked questions
Does Grupotel Alcudia Suite offer free cancellation for a full refund?
Yes, Grupotel Alcudia Suite does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grupotel Alcudia Suite?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grupotel Alcudia Suite?
Sorry, pets aren't allowed.
Is parking offered on site at Grupotel Alcudia Suite?
Sorry, there's no onsite parking at Grupotel Alcudia Suite.
What are the check-in and check-out times at Grupotel Alcudia Suite?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Grupotel Alcudia Suite and nearby?
Have fun during the warmer months with activities nearby such as scuba diving. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include 2 bars and a garden.
Are there restaurants at or near Grupotel Alcudia Suite?
Yes, there's an onsite restaurant that offers Mediterranean cuisine.
Does Grupotel Alcudia Suite have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Grupotel Alcudia Suite like?
Grupotel Alcudia Suite is a short 3-minute walk from Playa de Muro and 11 minutes' walk from Platja dels Francesos.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.8
Location
8.8
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was fantastic with a good variety of choice and excellent options. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Beach
Service staff
Restaurant
Room
Reviews
Verified
10/10 Exceptional
Jul 24, 2024
Best hotel,clean,close to the beach,shops,good variety buffet restaurant,great and friendly staff. Definitely worth the money you pay.
LUCIAN
LUCIAN, 4-night trip
Verified
10/10 Exceptional
May 4, 2024
This hotel was excellent. Would thoroughly recommend it and situated in a perfect location. The food was amazing, the rooms spacious and clean. The amenities were excellent and a fabulous pool area. Our stay was made extra special by all the staff, every single one of them. They were amazing and always willing to help, always greeted you with a smile. Special mentions to Manuel, Santi and Samanth. Would highly recommend
Michael
Michael, 4-night trip
Verified
8/10 Very good
May 9, 2024
Comfortable
Great location, comfortable stay. Air conditioning didn’t work properly but opening the door to the large balcony helped with fresh air. There’s a small pool, gym would be nice.
Verified traveler
3-night trip
Verified
6/10 Good
Jul 23, 2024
All the receptionist people was very friendly and helpful. Also the man at the bar. Thank you
Jasmin
Jasmin, 7-night trip
Verified
8/10 Very good
Jul 21, 2023
Summer vacation July
Nice hotel close to the beach with very friendly staff. Working air conditioning, good food and beverage.
Valentin
Valentin, 10-night trip
Verified
8/10 Very good
Oct 1, 2025
Nice hotel although a little dated. Could be abit cleaner
Karen
Karen, 2-night trip
Verified
10/10 Exceptional
Aug 2, 2022
Had a nice 9 days stay.
Any inconvenience was dealt with swiftly.
Ketil
Ketil, 9-night trip
Verified
6/10 Good
Aug 11, 2022
4 charter stars hotell?
We stayed here for two weeks, family with 2 kids. We liked: roomsize, short walk to the beach, frontdesk personell. We misliked: WiFi almost nonexistent, ocasional smell from ventilation, no vacuum cleaning, overstressed personell in the restaurant, no playground/kids facilities, no gym.
Denis
Denis, 15-night trip
Verified
8/10 Very good
May 8, 2026
Notre chambre était en face de l'ascenseur à fuir.
Il fait que bipper et quand les portes se referment ça fait un énorme bruit pour dormir ce n'est pas idéal.
La chambre est grande mais un peu defraichie
Le joint de douche est complètement moisi.
Par contre le petit-déjeuner est très bien, un grand choix de tout.
Alain
Alain, 3-night trip
Verified
8/10 Very good
Apr 28, 2026
Hyggelig personale. Fint uteområde. Sentralt.
Frank
Frank, 6-night trip
Verified
10/10 Exceptional
Jul 20, 2025
La suite avec terrasse était très confortable, le personnel très accueillant, le petit déjeuner copieux et l’hôtel très bien situé, à quelques mètres d’une des meilleures plages d’Alcudia.
Carlos
Carlos, 14-night trip
Verified
8/10 Very good
Jul 13, 2025
Die Zimmer waren leider sehr hellhörig und beim Essen war’s sehr laut - zum Glück gab’s die Option draußen zu sitzen.
Beim Essen gab’s keine große Abwechslung aber das ist wahrscheinlich Ansichtssache.
Ansonsten waren wir sehr zufrieden.
Alexandra
Alexandra, 9-night trip
Verified
8/10 Very good
Jul 9, 2025
Que no cambian a diario las toallas o sábanas.
Felipe
Felipe, 8-night trip
Verified
10/10 Exceptional
Oct 2, 2024
Super petit déjeuner et repas du soir. Le personnel est charmant. La ville d alcudia est magnifique et le cap fomentor est vraiment à voir
Thierry
Thierry, 3-night trip
Verified
8/10 Very good
Sep 26, 2024
Bien, personnel très aimable !
Jacques
Jacques, 7-night trip
Verified
10/10 Exceptional
Jul 13, 2024
Bien placé pour sillonner l île
Le personnel de la réception est très sympathique, hôtel bien placé et calme, studio assez grand et confortable, toujours une place disponible pour se garer gratuitement 👍
marion
marion, 5-night trip
Verified
10/10 Exceptional
Apr 28, 2024
Segunda vez que vamos a este Hotel por el evento de la Mallorca 312.
Muy amables, sobretodo el trato en recepción y agradecer el esfuerzo del equipo para tenernos desayuno completo el día de la carrera a las 5:00 h de la mañana.
Muchas gracias
Alexandre
Alexandre, 2-night trip
Verified
10/10 Exceptional
Sep 20, 2023
Relación precio calidad excelente. Cumplio todas nuestras expectativas! Muy completo a una cuadra de la playa de Muro. Excelente desayuno!
JUAN REINALDO
JUAN REINALDO, 4-night trip
Verified
6/10 Good
Sep 10, 2023
Défaut : un hôtel 3 étoile plutôt pas d’animation le buffet c’est pas ouf toujours la même chose au restaurant personnel sympa sinon le personnel de l’accueil c’est à revoir vraiment a part le monsieur on est arrivé tard à minuit on n’a même pas trouvé de serviette dans la chambre ni de bouteille d’eau sachant que l’eau n’est pas potable vraiment limite il nous ont laissé vu qu’on est en demi pension un plat de fromage et de pain chacun je n’ai pas apprécié
Je me suis fais volé mon adaptateur et câble donc faites bien attention à vos affaires dans la chambre
Puis le retour on a demandé à faire le Check out a 13h au lieu de midi ils ont refusé lol que apparement c’est complet en mi septembre la blague
Qualité : l’hôtel est bien localisé à côté des médecins de pharmacie a 2min de playa de muro trois supermarchés à côté en terme de disponibilité c’est ouf mais sinon pas grand chose à faire à part la plage qui est super bien d’ailleurs chaude de ouf du 23 24 degrés je vous conseille vraiment alcudia c’est familiale y’a pas trop de fête c’est super calme c’est vraiment a l’opposé de Magaluf ou palma
Sinon non je ne vous conseille pas cet hôtel honnêtement cherchez plutôt du 5 étoiles si vous souhaitez être vraiment bien. Sinon si vous n’êtes pas trop exigeant ça pourra faire l’affaire
Kenza
Kenza, 10-night trip
Verified
10/10 Exceptional
Aug 16, 2023
,
Jose
Jose, 1-night trip
Verified
6/10 Good
Aug 9, 2023
Det enda som var bra var maten/buffén. Det var smutsigt och dålig service. Absolut inte 4-stjärnigt.
Verified traveler
7-night trip
Verified
8/10 Very good
Jun 5, 2023
Fina lägenheter
Fina lägenheter med möjlighet att köpa till lunch och middag. Bra mat.
Björn
Björn, 3-night trip
Verified
8/10 Very good
Oct 11, 2022
Nahe zum Strand, freundliches Personal, tolles Frühstücksbuffet, sauber, geräumige Zimmer
Christine
Christine, 7-night trip
Verified
8/10 Very good
Aug 23, 2022
Ubicación y habitación ok, pisci y comida ko
Lo mejor la ubicación, la habitación, y que se aparca sin problemas en la misma puerta.
Lo peor la piscina, que es pequeña, y la restauración, más propia de un dos estrellas y con horario de cena demasiado temprano.
Javier
Javier, 3-night trip
Verified
4/10 Fair
Aug 11, 2022
La relacion costo/beneficio es muy mala.
La habitación quedaba sucia despues de la limpieza y hasta hubo un dia que no la hicieron, faltaron toallas, jabon, etc. Se nota que la instalación del hotel es antigua y en algunos puntos le falta mantenimiento.
El buffet no tenia lo que usualmente uno se encuentra en este tipo de hoteles.
Para lo que sale la habitacion en muchos otros lugares del mundo la experiencia es mucho mejor.
Como positivo, la ubicación y la amabilidad del personal.