Set amidst the vibrant landscape of Puerto Rico Beach, Riosol Hotel is an eco-certified haven that offers a tranquil retreat. Active travelers can unwind with archery or indulge in spa services like manicures and pedicures, while kids enjoy the children's pool and games. With live shows, a swim-up bar, and delicious meals at BALCON CANARIO restaurant by the poolside location.
Reviews
7.47.4 out of 10
Good
Popular amenities
24/7 front desk
Main amenities (2)
Weekly housekeeping
24-hour front desk
Feel at home (6)
Private bathroom
Television
Furnished balcony or patio
Limited housekeeping
Free toiletries
Hair dryer
The current price is $104
$104
$111 total
includes taxes & fees
Feb 25 - Feb 26
Room options
Available filters for rooms
Showing 43 of 43 rooms
View all photos for Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 2 Adults
Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 2 Adults
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 2
2 Twin Beds
View all photos for Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 1 Adult
Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 1 Adult
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 1
2 Twin Beds
View all photos for Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 3 Adults
Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 3 Adults
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 3
2 Twin Beds
View all photos for Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 2 Adults+ 1 Child
Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 2 Adults+ 1 Child
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Ocean view
Sleeps 3
2 Twin Beds
View all photos for Superior Double Room with Balcony, Sea View and Air Conditioning 1 Adult
Superior Double Room with Balcony, Sea View and Air Conditioning 1 Adult
Highlights
Furnished balcony or patio
TV
Fan
Hair dryer
Private bathroom
Electric kettle
Laptop-compatible safe
Wardrobe or closet
Beach view
Sleeps 1
2 Twin Beds
View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 3 Children
Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 3 Children
Highlights
Furnished balcony or patio
Dining table
TV
Fan
2 bedrooms
Hair dryer
Private bathroom
Electric kettle
Beach view
Sleeps 5
2 Twin Beds and 1 Double Bed
View all photos for Superior Double Room with Balcony, Sea View and Air Conditioning 2 adults
Superior Double Room with Balcony, Sea View and Air Conditioning 2 adults
Highlights
Furnished balcony or patio
TV
Fan
Hair dryer
Private bathroom
Bathrobes
Electric kettle
Laptop-compatible safe
Beach view
Sleeps 2
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Small Balcony and Sea View 1 Adult
Classic One Bedroom Apartment with Small Balcony and Sea View 1 Adult
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 1
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Small Balcony 2 Adults + 1 Child
Classic One Bedroom Apartment with Small Balcony 2 Adults + 1 Child
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Sleeps 3
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Small Balcony and Sea View 2 Adults + 1 Child
Classic One Bedroom Apartment with Small Balcony and Sea View 2 Adults + 1 Child
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 3
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Small Balcony and Sea View 2 Adults
Classic One Bedroom Apartment with Small Balcony and Sea View 2 Adults
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 2
2 Twin Beds
View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults
Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults
Highlights
Furnished balcony or patio
Dining table
TV
Fan
2 bedrooms
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 2
2 Twin Beds and 1 Double Bed
View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 1 Adult
Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 1 Adult
Highlights
Furnished balcony or patio
Dining table
TV
Fan
2 bedrooms
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 1
2 Twin Beds and 1 Double Bed
View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 2 Children
Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 2 Children
Highlights
Furnished balcony or patio
Dining table
TV
Fan
2 bedrooms
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 4
2 Twin Beds and 1 Double Bed
View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 1 Child
Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 1 Child
Highlights
Furnished balcony or patio
Dining table
TV
Fan
2 bedrooms
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 3
2 Twin Beds and 1 Double Bed
View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 4 Adults + 2 Children
Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 4 Adults + 2 Children
Highlights
Furnished balcony or patio
Dining table
TV
Fan
2 bedrooms
Hair dryer
Private bathroom
Electric kettle
Beach view
Sleeps 6
2 Twin Beds and 1 Double Bed
View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 4 Adults + 1 Child
Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 4 Adults + 1 Child
Highlights
Furnished balcony or patio
Dining table
TV
Fan
2 bedrooms
Hair dryer
Private bathroom
Electric kettle
Beach view
Sleeps 5
2 Twin Beds and 1 Double Bed
View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 5 Adults + 1 Child
Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 5 Adults + 1 Child
Highlights
Furnished balcony or patio
Dining table
TV
Fan
2 bedrooms
Hair dryer
Private bathroom
Electric kettle
Beach view
Sleeps 6
2 Twin Beds and 1 Double Bed
View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 4 Children
Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 4 Children
Highlights
Furnished balcony or patio
Dining table
TV
Fan
2 bedrooms
Hair dryer
Private bathroom
Electric kettle
Beach view
Sleeps 6
2 Twin Beds and 1 Double Bed
View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults
Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults
Highlights
Furnished balcony or patio
Dining table
TV
Fan
2 bedrooms
Hair dryer
Private bathroom
Electric kettle
Beach view
Sleeps 3
2 Twin Beds and 1 Double Bed
View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults + 1 Child
Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults + 1 Child
Highlights
Furnished balcony or patio
Dining table
TV
Fan
2 bedrooms
Hair dryer
Private bathroom
Electric kettle
Beach view
Sleeps 4
2 Twin Beds and 1 Double Bed
View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 4 Adults
Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 4 Adults
Highlights
Furnished balcony or patio
Dining table
TV
Fan
2 bedrooms
Hair dryer
Private bathroom
Electric kettle
Beach view
Sleeps 4
2 Twin Beds and 1 Double Bed
View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults + 3 Children
Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults + 3 Children
Highlights
Furnished balcony or patio
Dining table
TV
Fan
2 bedrooms
Hair dryer
Private bathroom
Electric kettle
Beach view
Sleeps 6
2 Twin Beds and 1 Double Bed
View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults + 2 Children
Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults + 2 Children
Highlights
Furnished balcony or patio
Dining table
TV
Fan
2 bedrooms
Hair dryer
Private bathroom
Electric kettle
Beach view
Sleeps 5
2 Twin Beds and 1 Double Bed
View all photos for Classic Double Room with Small Balcony 2 Adults
Classic Double Room with Small Balcony 2 Adults
Highlights
Furnished balcony or patio
TV
Fan
Hair dryer
Private bathroom
Electric kettle
Laptop-compatible safe
Wardrobe or closet
Sleeps 2
2 Twin Beds
View all photos for Classic Double Room with Small Balcony, Sea View 1 Adult
Classic Double Room with Small Balcony, Sea View 1 Adult
Highlights
Furnished balcony or patio
TV
Fan
Hair dryer
Private bathroom
Electric kettle
Laptop-compatible safe
Wardrobe or closet
Ocean view
Sleeps 1
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 1 Adult
Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 1 Adult
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 1
2 Twin Beds
View all photos for Classic Double Room with Small Balcony, Sea View 2 Adults
Classic Double Room with Small Balcony, Sea View 2 Adults
Highlights
Furnished balcony or patio
TV
Fan
Hair dryer
Private bathroom
Electric kettle
Laptop-compatible safe
Wardrobe or closet
Ocean view
Sleeps 2
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 2 Adults+ 1 child
Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 2 Adults+ 1 child
Highlights
Furnished balcony or patio
Air conditioning
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Ocean view
Sleeps 3
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 2 Adults
Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 2 Adults
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 2
2 Twin Beds
View all photos for Classic Double Room with Small Balcony 1 Adult
Classic Double Room with Small Balcony 1 Adult
Highlights
Furnished balcony or patio
TV
Fan
Hair dryer
Private bathroom
Electric kettle
Laptop-compatible safe
Wardrobe or closet
Sleeps 1
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Balcony and Sea View 3 Adults
Classic One Bedroom Apartment with Balcony and Sea View 3 Adults
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 3
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Balcony and Sea View 2 Adults+2 children
Classic One Bedroom Apartment with Balcony and Sea View 2 Adults+2 children
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 4
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Balcony and Sea View 4 Adults
Classic One Bedroom Apartment with Balcony and Sea View 4 Adults
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 4
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Balcony and Sea View 3 Adults +1 child
Classic One Bedroom Apartment with Balcony and Sea View 3 Adults +1 child
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 4
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Small Balcony 1 Adult
Classic One Bedroom Apartment with Small Balcony 1 Adult
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Sleeps 1
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Small Balcony 2 Adults
Classic One Bedroom Apartment with Small Balcony 2 Adults
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Sleeps 2
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 3 Adults
Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 3 Adults
Highlights
Furnished balcony or patio
Air conditioning
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Ocean view
Sleeps 3
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 2 Adults+ 2 children
Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 2 Adults+ 2 children
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 4
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 3 Adults + 1 Child
Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 3 Adults + 1 Child
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 4
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Balcony and Sea View 1 Adult
Classic One Bedroom Apartment with Balcony and Sea View 1 Adult
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 1
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Balcony and Sea View 2 Adults+1 child
Classic One Bedroom Apartment with Balcony and Sea View 2 Adults+1 child
Highlights
Furnished balcony or patio
Dining table
TV
Fan
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Ocean view
Sleeps 3
2 Twin Beds
View all photos for Classic One Bedroom Apartment with Balcony and Sea View 2 Adults
Classic One Bedroom Apartment with Balcony and Sea View 2 Adults
C/ Isla De Lobos Nº1, Puerto Rico, Mogan, Gran Canaria, 35130
What's nearby
Puerto Rico Beach - 20 min walk
Amadores Beach - 4 min drive
Playa del Cura - 5 min drive
Puerto Rico Shopping Center - 6 min drive
Anfi Beach - 24 min drive
Getting around
Gran Canaria Airport (LPA) - 42 min drive
Restaurants
McDonald's - 5 min drive
Tipsy Bee - 5 min drive
Restaurante Waikiki Bar - 18 min walk
Barbacoa Restaurant and Showbar - 2 min walk
Balcon Canario - 6 min drive
About this property
Servatur Riosol
Servatur Riosol puts you just a 5-minute drive from Amadores Beach and Puerto Rico Beach. This eco-certified hotel is also within a short drive of Playa del Cura and Puerto Rico Marina. Fellow travelers say great things about the helpful staff.
All inclusive
All-inclusive room rates at Servatur Riosol are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
259 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property’s Half Board rate plans exclude beverages.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Parking
No onsite parking
Other information
Designated smoking areas
Property amenities
What to do
Golfing nearby
Services
24-hour front desk
Facilities
Built in 1985
Accessibility
Tile flooring in room
Room amenities
Be entertained
22-inch TV
Home comfort
Fan
Electric kettle
Sleep well
Bed sheets provided
What to enjoy
Furnished balcony/patio
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Phone
More
Weekly housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Breakage deposit: EUR 150 per stay
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Riosol
Riosol Hotel
Riosol Hotel Mogan
Riosol Mogan
Riosol Hotel
Servatur Riosol Hotel
Servatur Riosol Mogan
Servatur Riosol Hotel Mogan
Frequently asked questions
Does Servatur Riosol offer free cancellation for a full refund?
Yes, Servatur Riosol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Servatur Riosol?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Servatur Riosol?
Sorry, there's no onsite parking at Servatur Riosol.
What are the check-in and check-out times at Servatur Riosol?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Servatur Riosol and nearby?
Recommended spots to visit include Puerto Rico Beach (0.9 mi) and Amadores Beach (1.1 mi), along with Angry Birds Activity Park (1.1 mi) and Anfi Beach (4.3 mi).
Does Servatur Riosol have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Servatur Riosol like?
Servatur Riosol is located a short 20-minute walk from Puerto Rico Beach.
Servatur Riosol Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
6.8/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Very good
Feb 16, 2025
Ideal location
We’ve stayed here a number of times over the past 20 years hotel is looking a little tired although very clean and location is ideal for us . Needs an upgrade which I believe now servatur have purchased it will happen .
Alison
Alison, 14-night trip
6/10 Good
Dec 30, 2024
Poor accommodation. Wont let me post pictures.
We went half board the hotel was very busy, meals were buffet, food was of great choice but not so hot, christmas dinner was the best of all and served hot, staff i cannot fault they were very efficient both dining and cleaning staff, we did complain about no lighting outside on the stairway 4 times it was very dark and dangerous, the apartment was in need of renovation it was very worn out and old where some areas had bad repairs done with mould also in areas, the smell from the sewage drain was sickening we had to deal with that ourselves, only 1 elevator was in use the whole time we were there.
Violet
Violet, 7-night trip
6/10 Good
Aug 8, 2024
Great view across Puerto Rico bay. Good local amenities.
Pool management could be better; too many people allowed to leave towels on sunbeds all day without even using them once.
Paul
Paul, 7-night trip
8/10 Very good
Dec 28, 2023
I stay here regularly
Adrian
Adrian, 2-night trip
8/10 Very good
Nov 10, 2024
After reading the negative reviews I became really anxious about my family holiday, to the point where I almost cancelled! I’m so pleased I didn’t because we had the most amazing time! The staff were incredible and views were spectacular. It’s a lovely downhill walk to Amadores Beach which is sensational and walking enthusiasts will enjoy the uphill challenge back up however for those of you not fancying an uphill climb, a taxi rank is nearby and only costs €4-5 for the journey! There were no issues with the lift when we got there and the mini disco is great entertainment for kids. The breakfast selection is wonderful! We loved having the sun loungers on our balcony and the Solarium is a wonderfully tranquil part of the hotel where you can chill out. I’d definitely come again :)
Sandy
Sandy, 3-night trip
8/10 Very good
Sep 11, 2023
A very nice 3 star hotel with great views and close to the local shopping and entertainment hub.
David
David, 7-night trip
10/10 Exceptional
Mar 11, 2024
Very pleasant n nice
Basil
Basil, 4-night trip
6/10 Good
Aug 11, 2024
Good things Great view good staff good food
Bad things water damage in bath room,our bed was going apart so the kid fall down between them, sting on sheets, little shower head, bugs in room, no pool towel and a very very small kids pool.
Tano Dennis wedelholm
Tano Dennis wedelholm, 7-night trip
8/10 Very good
Dec 27, 2022
Clean hotel, drinks and food ok apartment was basic but comfortable
Debbie
Debbie, 1-night trip
10/10 Exceptional
Aug 10, 2024
Hotel is a bit dated in places also only 1 lift working while we stayed at the hotel also stairs to climb with luggage to get to rooms as no walkways along each floor
stephen
stephen, 1-night trip
2/10 Poor
Feb 11, 2025
Very very bad service in a very expensive hotel.
When we arrived after a 10 hours travel around 18:00 we wanted to get a shower but. O warm water. We informed the ”non customer oriented” man in the reception, and it was supposed to be fixed. We went out in the city and got back 21:30 and asked if we could take the shower no, he just said ”the personel stoped working at 21:00…. No shower then.
The following day, we went to the beach and got back around17:00, the water was not fixed yet so no shower again….
Later at night we asked if it was possible to get a ”breakfast to go” for the next morning because we had to leave before 08:00 to catch our flight back home, he said the personel stoped working so no breakfast the second and last day. So we paid expensive money for getting only 50% of the paid breakfast and we was nit able to have a shower. He said in the phone that we would be compensated but we didnt see anything of that. The worst ever experienced hotelroom and stuff ever. Never again Hotels that I will stay here, never ever.
Kristian
Kristian, 2-night trip
8/10 Very good
Nov 6, 2023
Perfect for 1 night late arriving flight
Vincent
Vincent, 1-night trip
2/10 Poor
Sep 25, 2024
Room smelt of sewage, as well as the hotel itself.
Couldn’t have the window open as the smell was so bad,
Derelict rooms, boarded up windows. Fan held together with tape. Bugs in the room. No air con
1 lift working
Awful
Dani
Dani, 4-night trip
6/10 Good
Jul 25, 2024
Staff are great, they work really hard and are keeping this place going. The hotel I would expect was previously a 4* but it is very tired now and needs work doing to keep it at 3*. My son left his iPad in the snack area, it was safely put behind reception by the staff for us to collect later, the staff were brilliant for our stay, hard working and friendly despite all the issues they have to face with problems of a hotel that has seen better days - big up to the staff at Riosol.
andy
andy, 3-night trip
6/10 Good
Nov 6, 2023
This place has 2 elevators, but only 1 of them is working, long waits to get in and out,
Place is clean and the front desk guy is very nice… long walk to beaches but the views are amazing,
Food is just ok,
Josias
Josias, 4-night trip
6/10 Good
Jul 27, 2024
One Night Stay
Stayed here for one night before we moved to another hotel. Bar and pool area is nice. Rooms are extremely dated with no air con.
As I was checking out a father was at reception complaining water was running down the wall into a socket where his daughter was sleeping. Things got heated and the receptionist and father stepped outside to finish the conversation. Last I heard was the father telling the receptionist to take a step back and cool down.
Glad to be out of there.
Nicky
Nicky, 1-night trip
8/10 Very good
Aug 10, 2023
Good holiday spot with nice view
The stay was nice generally hotel was clean but probably lack of staff causing no daily cleaning of rooms. Bar restaurant and around pool was all good. Staff was always friendly except one older bar staff who was very grumpy. At reception staff was very helpful always willing to help.
Verified traveler
10-night trip
2/10 Poor
Jan 18, 2024
Do not even consider going to this hotel food is terrible,staff rude food freezing cold birds and fly,s everywhere nothing covered up
darren
darren, 11-night trip
8/10 Very good
Aug 18, 2023
Lovely hotel
Lovely hotel and staff, entertainment each night which was good
The 3 doing all the activities and entertainment where very good and engaging
Wide selection of food and snacks
Only downside was the lift which was very warm during day
Hotel could do with a bit of an update but apart from that we enjoyed it, great views
We was in premium rooms and they are very spacious and clean so would suggest upgrading to these
All in all we really enjoyed this hotel
Steven
Steven, 10-night trip
8/10 Very good
Sep 17, 2022
Nice location but worn
Nice location but worn.
Lars B.
Lars B., 2-night trip
2/10 Poor
Jun 29, 2024
Absolutely disgusting and awful place
This hotel was extremely tired. I was not a tall representative of the photos shown in your Hotels.com listing. I’ve stayed at many hotels before using your service. This is my worst experience ever. I only stayed two days even though I had to pay for a week and booked somewhere else because it was just truly disgusting. It cost over €800 of wasted money never ever boo here
ANTHONY
ANTHONY, 7-night trip
4/10 Fair
Nov 15, 2023
Outdated rooms, pool is cold, staff in reception wern't very helpful
Juha
Juha, 7-night trip
4/10 Fair
Jul 13, 2024
No courtesy transport to and back from peurto rico, dinning staff and food was 4 out 5 for service, staff cleaning tables, all the bottom panes of glass were broken around the restaurant. A few cockroaches in the room was upsetting hence the low score. The balcony area was run down, the rooms were too hot and only one fan in the room was limited the opportunity to cool down, the reception staff were great and sadly the local europa shopping centre was just awful
Andi
Andi, 1-night trip
4/10 Fair
Nov 28, 2023
Room was horrible to many stairs and to hot in rooms.