I’ll preface by stating that I’ve been to Hanoi Old Quarter at least 10 times on business. I typically have a weekend during my VN business travel, so will spend a few nights in Hanoi Old Quarter to eat good pizza and burgers :). I usually try to book a different hotel each time, so I can “try them all out”. Hanoi has so many hotels to choose from, that it makes sense to try them out. This trip was different. I brought my family with me, so more of a working vacation. They’d never seen Hanoi, so I booked a little bit “nicer” place than the typical $60 USD hotel I typically book. I booked joining rooms so our adult kids could have their own room. I went early to check in, so when they arrived, everything would be ready (VN hotels like to make check-in a special process, taking about a half hour). I knew I was early, but figured at least one of the rooms would ready early, so I could drop my luggage and maybe even take a nap before the fam showed up that evening. Nope. Only a window view room was available (they had put us in two, windowless rooms for our 2, 4 night bookings) for an extra charge. Using credit card? Extra charge. 2 room keys (so you could use one to keep the AC running in the room)? Nope, only one key per room. In the end, our rooms weren’t adjoining rooms, one of them was windowless, and we constantly had to have the front desk let us into our rooms because of the single key “rule”. While Madevi wasn’t bad, Hanoi has many better options.